Newbusinessfiling レビュー 

Newbusinessfiling からの回答

2026年6月15日

Thank you for the great review! We're glad to hear the process was quick, easy, and that you were able to connect with a real person when you needed assistance.

We know that having access to knowledgeable support can make all the difference, especially when dealing with business filings and paperwork. Our team is committed to providing responsive service and making the process as simple as possible for our customers.

We appreciate your trust in us and look forward to continuing to support your business!

Newbusinessfiling からの回答

2026年6月15日

Thank you for the five-star review! We're thrilled to hear that the process was smooth and that you felt informed every step of the way.

Keeping our customers updated throughout the process is something we take seriously because we know how important clear communication is when starting or managing a business. Our goal is to make business filings and related services as simple and stress-free as possible.

We truly appreciate your trust in us and look forward to continuing to support your business!

Newbusinessfiling からの回答

2026年6月15日

Thank you for taking the time to share your experience. We're especially happy to hear that Chelsea was able to assist you and quickly resolve the situation to your satisfaction.

We understand that navigating business filing requirements can sometimes be confusing, which is why our team works hard to provide prompt, professional support whenever questions arise. We're glad Chelsea was able to help and process your request immediately.

We appreciate your feedback and the opportunity to assist you, and we'll continue working to ensure our communications and services are as clear and helpful as possible.

Newbusinessfiling からの回答

2026年5月14日

We’re sorry to hear about your frustration. Unfortunately, we are unable to identify your account based on the information provided in this review and would welcome the opportunity to investigate further.

We do not charge customers “for nothing.” Our services include filing preparation, document processing, compliance reminders, customer support, and business management tools designed to help business owners stay organized, avoid missed deadlines, and grow their business. Services are only provided after a customer either places an order directly through our website or actively enrolls in optional auto-renewal services during checkout.

For customers enrolled in auto-renewal, multiple reminder notifications are sent by both email and text message prior to any renewal processing to provide ample opportunity to review or cancel the service.

We take concerns like this seriously and encourage you to contact our support team directly with your business name and contact information so we can review your account history and address any concerns promptly.

Newbusinessfiling からの回答

2026年5月14日

Thank you for your kind review! We’re so glad our team was able to help answer your questions and make the process clearer for you. We understand that business filings and paperwork can sometimes feel confusing, so providing patient, accessible support is very important to us.

We truly appreciate your feedback and are happy to hear you had a positive experience with our customer service team!

Newbusinessfiling からの回答

2026年5月14日

We’re sorry to hear that you feel this way. Business Filing is an independent professional filing service that assists business owners with state filings, renewal reminders, document preparation, and ongoing business support services. Our services are optional, and business owners may always choose to file directly with their state on their own if they prefer.

Business Filing is not affiliated with any government agency, and our independent status, service fees, and renewal terms are disclosed throughout our website, communications, and checkout process. Enrollment in ongoing renewal services also requires customer authorization.

After reviewing our records, we located an account matching your name that had previously enrolled in our renewal service. Prior to renewal processing, multiple reminder notifications were sent by both email and text message regarding the ongoing service. When you later contacted us requesting cancellation, your subscription was canceled immediately, all future communications were stopped at your request, and a full refund was issued back to your original payment method. Confirmation of the refund was also provided.

We understand that some business owners prefer to handle filings independently, while others choose to use professional filing services for convenience, reminders, and ongoing support. We respect both choices and always strive to provide transparent communication and responsive customer service.

Newbusinessfiling からの回答

2026年5月14日

Thank you for your wonderful review! We’re so happy to hear you had a positive experience and felt supported throughout the process. Taking the time to carefully review everything and provide helpful guidance is something our team truly values.

We appreciate your kind words and your trust in our team!

Newbusinessfiling からの回答

2026年5月14日

Thank you for your review! We’re so glad Chelsea was able to resolve your issue quickly while providing courteous service. Our team works hard to make sure every customer receives prompt, professional support.

We truly appreciate your feedback and your trust in our team!

Newbusinessfiling からの回答

2026年5月14日

Thank you for your review! We’re so happy to hear Courtney was able to be a great help to you. Our team is committed to providing friendly, reliable support and guidance every step of the way.

We truly appreciate your feedback and your trust in our team!

Newbusinessfiling からの回答

2026年5月14日

Thank you for your wonderful review! We’re so glad to hear your request was completed quickly and that our customer service made the process easy and pleasant for you. We understand that phone interactions are not always everyone’s favorite experience, so it means a lot to know our team was able to provide efficient and helpful service.

We truly appreciate your feedback and your trust in our team!

Newbusinessfiling からの回答

2026年5月14日

We’re sorry to hear that you feel this way. After reviewing our records, we were unable to locate any customer account associated with the name used in this review.

Business Filing is a legitimate private filing service that assists business owners with annual reports, business renewals, document preparation, reminder services, and ongoing business support. We are not affiliated with any government agency, and we do not represent ourselves as a Secretary of State office.

Our mailed notices are sent to businesses that appear to have upcoming filing deadlines and are intended to provide business owners with the option to either use our professional filing service or file directly with their state on their own. Our mailers clearly disclose that we are a private filing service, identify our company by name, separately disclose both our service fee and the applicable state fee, and provide the direct government filing website for customers who prefer to file independently. Our notices also state that if a filing has already been completed, the recipient should disregard the notice, as mailing and state processing times can overlap.

Many business owners choose to use professional filing services like ours for convenience, reminders, filing assistance, and ongoing support, while others prefer to complete filings themselves. We respect both choices and strive to provide transparent communication regarding the services we offer. We also appreciate feedback from all customers and are proud of the experiences voluntarily shared by businesses that have used our services.

Newbusinessfiling からの回答

2026年5月14日

We’re sorry to hear about your frustration and appreciate the opportunity to clarify a few points regarding your experience.

After reviewing your account, we confirmed that our company successfully completed your annual report filing previously and that you had enrolled in optional renewal services at that time. We also reviewed the communications associated with your account and were unable to locate any message from our company stating that your business would be fined “$500 per day” if you did not file through our link. That statement does not reflect our renewal communications and may have been conflated with communications from another company.

Business Filing is an independent professional filing service that assists business owners with annual reports, renewals, document preparation, reminder services, and ongoing business support. We are not affiliated with any government agency, and our communications, website disclosures, service fees, and renewal terms are clearly identified throughout our materials. Business owners are always free to file directly with their state on their own if they prefer.

Like many professional service providers, we charge service fees for the convenience, support, processing, reminders, and filing assistance we provide. Some business owners choose to use those services, while others prefer to file independently, and we respect both choices.

When you contacted our customer support team in January requesting cancellation of your renewal services, your subscription was canceled promptly by our representative as requested.

We also take accusations regarding fake reviews seriously. We are proud of the feedback voluntarily shared by customers who have used our services and strive to provide responsive, professional customer support to every business owner we assist.

Newbusinessfiling からの回答

2026年5月14日

We’re sorry to hear that you feel this way. After reviewing our records, we were unable to locate any customer account associated with the name used in this review.

Business Filing is a legitimate private filing service that assists business owners with annual reports, business renewals, filing reminders, document preparation, and related support services. We are not affiliated with any government agency, and our communications clearly disclose that we are a private filing service, identify our company information, disclose our service fees separately from state fees, and provide information for businesses that prefer to file directly with their state on their own.

Our mailed notices are intended to give business owners the option to use our filing services or disregard the notice if they choose to file independently or have already completed their filing.

We understand that professional filing services are not the right choice for every business owner, but we strive to provide transparent communication and responsive customer support for those who choose to use our services.