Newbusinessfiling レビュー 

302
•
TrustScore 5段階評価の3

3.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service, easy to talk to and made me feel confident the situation that i didnt have much experience in would be taken care of. Chris was the name of the guy that helped me. But over the enti... もっと見る

5つ星のうち1の評価

Not an honest company. Deceptive, dishonest and a complete rip-off. You can tell by their use of .org which many people relate to a not for profit. They send deceptive communications to you that... もっと見る

企業が回答しました

5つ星のうち5の評価

My experience was amazing! Courtney was very helpful, she is very warm, easy to communicate with the sweetest spirit. these days it's hard to find people who are so caring and affectionate. Please t... もっと見る

5つ星のうち5の評価

Sky Hubbard was polite, professional and patient with me as a new business filer. She was able to answer all my questions and explained what was not immediately clear to me with her responses. She wa... もっと見る

企業情報

  1. 経営管理サービス

当該企業による記述

Submitting government forms can be a minefield of confusing laws and processes. We make it easy and FAST to file the paperwork required for you to start operating your business. Register your business with the state or states you conduct business, obtain your federal tax ID (EIN), obtain operating agreements, a bank resolution, and more!


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3.2

まあまあ

TrustScore 5段階評価の3

302件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 66%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.2

すべてのレビュー

(302)

過去12か月のレビュー数: 19件

レビューを書く
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5つ星のうち3の評価

Courtney was fantastic

Courtney was fantastic! She was very helpful!!
The experience with Newbusiness was not good. First, I was notified by the company after I was informed that my application was complete. Second, the web site would not allow me to upload the driver's license and therefore, I had to contact a representative. Fortunately, Courtney helped out. These are not good business practices.

2024年5月9日
自発的なレビュー
Newbusinessfiling ロゴ

Newbusinessfiling からの回答

Hello, and thank you for your feedback. I am sorry to hear that you experienced some technical difficulties. Unfortunately, we are bound by what the federal government will accept as far as uploads are concerned.

I am very glad to hear that our customer support was able to resolve your issue, and hope that you find our ongoing services valuable as you found Courtney's assistance.

5つ星のうち5の評価

Support

Rep. was super knowledgeable and helpful. Stayed with me on the phone until the whole process was complete. Provided additional numbers for future support. Courteous/friendly

2024年5月6日
自発的なレビュー
5つ星のうち1の評価

Dont EVER do business with newbusinessfiling

On 03-13-2024 I was doing online Annual Statement renewal for our small LLC business. Since I had done this online a number of times in the past, I went ahead and typed or keyed in the URLfor Michigan government website LARA (Licensing and Regulatory Affairs) Department.
Istead of getting into the right website, I kept getting directed REPEATEDLY into this Business Filing website. They made it appear like I was in the correct web address where I wanted to renew our Annual Statement of $25.
Since it was already almost 6 pm I felt pressed to complete my business transaction. Instead of $25 I was shocked to find that the renewal charge was $150!
I logged out a few times and tried my best to log in again to LARA using search engine. I was repeatedly directed to this Business Filing website where they finally got me to pay $150 by credit card in addition to collecting several pieces of information from me.

I felt very bad about paying this amount that night as
i realised I shouldnt have to pay 6 X more the usual amount.

The next morning I phoned LARA office AND SHARED my previous experience. I was told that this Business Filing or newbusinessfiling .org is a third party company and is in no way connected to the government office. I was given the correct URL to get into in order to pay our annual dues.
I was told that these 3rd party companies do pay or advertise on Google or other search engines. That was why I kept getting directed to this company instead of LARA. Google or Search Engines do tend to divert or misdirect unsuspecting business filers like me.

I was out $125 from this company who "hijacked" me into paying several times more than what was due.

I tried to call their 800 number repeatedly to cancel the transaction the next day but to no avail.I was told that payment was already made and no refund was allowed.
I called my credit card company and reported this scam issue. My credit card company did stop or cancel the transaction as it was still within 24 hours.

Lesson learned:I will be a lot more careful next time in dealing with online business filing. I will not go ahead and pay just because I was pressed in time.

2024年3月13日
自発的なレビュー
Newbusinessfiling ロゴ

Newbusinessfiling からの回答

We are sorry to hear you feel this way. In the interest of accuracy though, you were never "forced" to do anything, nor "directed" to our site. Search engines do, in fact, offer advertisers placement when a search is submitted that will relate to that search.

You clicked on an ad that was clearly marked "Sponsored". There was no "hijacking" We note on every page of our site that we are a service, and not affiliated with any government office or agency.

You claim that you tried to call our customer support line "but to no avail" is belied by the next comment that you were told we had already completed your order.

We are happy to work with our customers, and certainly dont intend to do business with people who dont intend to do business with us, but rather than allow us to come to a conclusion, you disputed the charge with the bank, and hung up on our representative who was trying to help you.

Again, we apologize that you feel we did not provide the service you requested and paid for, then subsequently decided you didn't want to pay for once it was finished exactly as you had requested at the price you agreed to pay.

5つ星のうち5の評価

Great Services

Producing accurate information and such willingness to help you succeed no matter the challenges you may be facing.I recommend this company to all Business beginning and already well established. Thank you. Yolonda Simmons

2024年4月23日
自発的なレビュー

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