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Newpay レビュー 

217
TrustScore 5段階評価の3.5

3.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Quick and easy application to see if I was eligible. Everything set out clearly showing me repayments interest ect. Easy to use app to show remaining balance ect. After using newpay I wish they were a... もっと見る

企業が回答しました

5つ星のうち1の評価

Made a complaint 2 months ago didn't answer the whole complaint. Today I had to contact them again their customer service tried to tell me the payment plan was from 2023. She refused to listen when I... もっと見る

企業が回答しました

5つ星のうち5の評価

Very cheerful and happy service with alot of knowledge that made me feel better about my situation, went out of her way to help me so im very grateful.

企業が回答しました

5つ星のうち5の評価

I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... もっと見る

企業が回答しました

企業情報

  1. 支払いサービス

当該企業による記述

Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

217件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(217)

過去12か月のレビュー数: 43

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

No way to apply

1- Downloaded the app
2- Tried to sign up. It takes me to a Web page where One it shows you the purchase. 2 elegibility check link don't work because it takes you back to the beginning
At newpay, you seriously need to sort your app and website glitches and fix it
I'll try to apply another day. Meanwhile I unistallled the app due to security concern

2024年6月5日
自発的なレビュー
Newpay ロゴ

Newpay からの回答

Hi Giorgio,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will be happy to help. We hope to hear from you soon so that we can get this resolved for you.

Best,

Stephanie.

5つ星のうち5の評価

Application was simple

Application was simple , Processing was very quick and completion was easy. I would recommend giving them a try.

2024年5月31日
Newpay ロゴ

Newpay からの回答

Hi Desmond, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.

5つ星のうち3の評価

Newpay is great for purchases but if…

Newpay is great for purchases but if you have an issue you cannot get in touch with them

2024年5月8日
Newpay ロゴ

Newpay からの回答

Hello there, Elizabeth,

Thanks for taking the time to leave your review,

If you could give us a call at 0330 838 0170, our team will be happy to help you.

- Kenith

5つ星のうち5の評価

Superb

Superb. Just decided to try with newpay, it was approved in seconds and I got the disbursement in seconds. The balance of what was given to me is still there. Very fast way of doing business. I love you guyz.

2024年5月29日
Newpay ロゴ

Newpay からの回答

Hi Godwin, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

5つ星のうち5の評価

I completed the finance application…

I completed the finance application through Newpay and it was quick and easy and the process was relatively seemless.

2024年5月9日
Newpay ロゴ

Newpay からの回答

Hi Daniel, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.

5つ星のうち5の評価

Easy simple to use really helpful

Easy simple to use really helpful

2024年5月8日
Newpay ロゴ

Newpay からの回答

Hi,

We're happy to read that you've had a positive experience so far!
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
We hope you continue to enjoy our services.

Best,

Stephanie.

5つ星のうち5の評価

Great!!!!

Clear instructions and help at hand.

2024年5月3日
Newpay ロゴ

Newpay からの回答

Hello Pervez. We're happy to read that you've had a positive experience so far! Best, Audrey

5つ星のうち5の評価

I love my NewPay account

I love my NewPay account

2024年4月30日
Newpay ロゴ

Newpay からの回答

Hi Nick, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

5つ星のうち5の評価

EXCELLENT SERVICE AND A EXCELLENT WAY…

EXCELLENT SERVICE AND A EXCELLENT WAY TO BUY THE ITEMS YOU REALY WANT BUT CANNOT AFORD TO PAY ALL IN ONE GO ALSO YOU ARE THE ONE IN CONTROLE OF YOUR SPENDING AND YOU CAN PICK THE OPTIONS THAT NEWPAY OFFER YOU AND REMEMBER ITS VERY HARD TO GET CARRYED AWAY SO IF YOU THIS YOU ARE GOING TO SPEND TO MUCH THE OTHER OPTION THAT NEWPAY OFFER IS YOU CAN ;PUT YOUR OWN SPENDING CARP ON YOUR NEWPAY ACCOUNT AS I SAY EXCELLENT SERVICE THANK YOU

2024年4月24日
Newpay ロゴ

Newpay からの回答

Hi Paul, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

5つ星のうち5の評価

Very helpful

Very helpful

2024年4月16日
Newpay ロゴ

Newpay からの回答

Hello Jeff. Thanks for leaving a review. It's great to hear that you've had a wonderful experience with us. Best, Audrey

5つ星のうち5の評価

Excellent service.app is so easy to use…

Excellent service.app is so easy to use and you always know where you stand

2024年4月10日
Newpay ロゴ

Newpay からの回答

Hi,

We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊

Best,

Stephanie.

5つ星のうち5の評価

Happy…

From start to finish so simple and easy transaction

2024年4月10日
Newpay ロゴ

Newpay からの回答

Hi Peter, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

5つ星のうち5の評価

Easy to deal with

Easy to deal with

2024年4月3日
Newpay ロゴ

Newpay からの回答

Hi Mr. Smith, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan

5つ星のうち5の評価

Excellent

Excellent! Really got me out a hole!

2024年3月30日
Newpay ロゴ

Newpay からの回答

Hello Garry. Thanks for leaving a review. It's fantastic to hear that you've had a positive experience with us. Best, Audrey

5つ星のうち5の評価

Good company but limited amount of…

Good company but limited amount of stores you can use it in store list needs to be updated as half of the don’t take Newpay any more

2024年3月27日
Newpay ロゴ

Newpay からの回答

Hi Everett,

Thank you for taking the time to leave us a review. We're excited to have you on board 😊

Best,

Stephanie.

5つ星のうち1の評価

Utter utter shambolic experience. DO NOT USE

Tried to apply finance but what an utter shambles the website/app is. You fill out the form and it take you back to the main screen. Fill it out again and you repeat as it doesn’t have any information to guide. Meanwhile emails are being sent to you saying you have applied for finance so multiple searches are being conducted when you actually haven’t done anything that to just move on to the next step. You use the link to one of the 5 emails that said you got pre approved. Follow the links takes you back to the main screen. Unless you have the website open before you click new open in a different tab then I’m convinced it will NOT work. I must of tried everything even tho it should of been so so simple. Now I must have atleast 5/6/7 searches on my credit file. Absolutely useless company. DO NOT USE. It’s literally rated 2.8 that’s horrendous ! And some of these 1 star reviews are this month !!! I’d give a -5 if I could.

2024年3月21日
自発的なレビュー
Newpay ロゴ

Newpay からの回答

Hi Matthew, I can assure you that we're a company that prides ourselves on a high level of professional service. I apologise that you feel this has not been your experience in regard to this. Best, Elan

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