Nexa Us レビュー 51

Nexa Us からの回答

16時間前に更新

Thank you for your feedback! We’re really glad to hear that you found the ordering and delivery process simple and smooth, with no unnecessary steps. Making things easy for our customers is exactly what we aim for, and we truly appreciate you taking the time to share your experience.

Nexa Team

Nexa Us からの回答

16時間前に更新

Thank you for your feedback! We’re glad to hear the rust remover was able to handle the stubborn spots and still save you time overall. It’s great to know it got the job done without too much hassle. We truly appreciate you sharing your experience!

Nexa Team

Nexa Us からの回答

16時間前に更新

Thank you so much for sharing your experience! We’re happy to hear that your order arrived quickly, everything was securely packed, and that our support team could assist you with the delivery updates. It’s great to know the product worked well for you too. We truly appreciate your support and kind feedback!

Nexa Team

Nexa Us からの回答

16時間前に更新

Thank you for your feedback! We’re glad to hear that the ordering and delivery process felt simple and straightforward for you. Providing a smooth experience for our customers is always our goal, and we truly appreciate your support.

Nexa Team

Nexa Us からの回答

2日前

Hello Austin! Thank you for sharing your experience! We’re glad the rust remover was able to tackle those stubborn spots and save you time. Some tougher stains may need an extra pass, but it’s great to hear the process was still easier than expected and got the job done without much hassle. We appreciate your feedback and support!

Nexa Us からの回答

2日前

Hello Carter,
Thank you for the wonderful feedback! We’re so glad to hear the foam cleaner exceeded your expectations and worked well on stains without leaving any residue behind. It’s also great to know our customer service team was able to provide clear and helpful guidance for using it on fabric. We truly appreciate your support and are happy we could make the experience simple and effective for you!

Nexa Us からの回答

2日前に更新

Hello Justin,

Thank you so much for your thoughtful feedback! We’re happy to hear that the foam cleaner worked well for you and that you were pleased with the results without any residue left behind. It’s also great to know our support team was able to clearly assist you with your questions about fabric usage.

Nexa Team

Nexa Us からの回答

5日前

Hi Brent,

Thank you for sharing your feedback, we really appreciate you taking the time to leave a review.

We’re glad to hear the product delivered reasonable results for the price and that our support team was able to assist you when needed. We always aim to provide both good value and a positive customer experience, so your comments mean a lot to us.

Nexa Team

Nexa Us からの回答

5日前

Hi Morag,

We understand your concern and apologize for the confusion. According to our records, the Prime Discounts Membership was selected during checkout, which includes access to retail, travel, and dining savings for $29.95 per month.

Your membership has now been canceled, and no further charges will be made. We would also like to review your refund request further and will be contacting you directly to assist.

Nexa Team

Nexa Us からの回答

5日前

Thank you so much for your feedback! We’re really glad to hear that you found the membership easy to understand and genuinely useful. Creating a simple and transparent experience for our customers is very important to us, so it’s wonderful to know you felt comfortable and supported throughout the process.

Nexa Us からの回答

5日前

Hello Cameron, thank you so much for the feedback! We’re glad to hear the cleaner worked so well inside your car and made lifting dirt easy. It’s always great when a product exceeds expectations — we appreciate you sharing your experience!

Nexa Us からの回答

5日前

Hello James, thank you for your review! We’re happy to hear the cleaner performed better than expected and helped remove dirt from your car with ease. Your feedback means a lot to us!

Nexa Us からの回答

5日前

Hello Dylan, thank you for sharing your experience! We’re glad to hear the membership was clear, easy to use, and helpful for your purchases. Making things simple and flexible for our customers is important to us, and we appreciate your feedback!

Nexa Us からの回答

5日前

Hello Jacinta,

We understand your concern regarding the recurring $29.99 charge. During checkout, the Prime Discounts Membership was selected, which includes exclusive perks such as:

• Retail, travel, and dining discounts to help save on everyday expenses
• Significant value for just $29.95 per month

As requested, the membership has now been canceled and no further charges will occur. To assist you further regarding your refund request, we will be sending you a direct message shortly.

Nexa Team

Nexa Us からの回答

6日前

Hello Jason,

Thank you for sharing your feedback! We’re glad to hear the membership has made the process feel easier and that you’ve found it helpful and straightforward without adding unnecessary complexity.

We truly appreciate your support!

Nexa Team

Nexa Us からの回答

2026年5月11日

Hello Jax,

Thank you for sharing your feedback! We’re glad to hear the foam cleaner has become a go-to for you and that you’re finding it useful across multiple surfaces.

We truly appreciate your support!

Nexa Team

Nexa Us からの回答

2026年5月10日

Hello Debbie,

We’re sorry to hear about your experience and understand your concerns.

The membership is an optional subscription that is presented during checkout and includes benefits such as discounted pricing and ongoing customer perks. It is included with a 30-day free trial, and unless it is cancelled within that period, it automatically renews as a paid monthly membership.

After reviewing your account, we can confirm that the membership has already been cancelled and fully refunded, so no further charges will be applied.

If you have any additional questions or would like us to review anything further, we’re here to help.

Nexa Us からの回答

2026年5月3日

Hello Josh,

We’re sorry to hear about your experience. However, after checking our records, we were unable to locate any order under the information provided.

To help us investigate this further, could you please provide your order number or the email address used for the purchase? We’d be happy to look into this and assist you accordingly.

Nexa Team

Nexa Us からの回答

2026年5月3日

Hello Mikey,

We’re sorry to hear about your experience. Please note that we operate with multiple warehouses in different locations to fulfill orders efficiently.

After reviewing your case, we can confirm that your order was marked as delivered, and a refund has already been issued.

In some cases, carriers may leave parcels in a safe place nearby. We recommend checking around your delivery area (such as your mailbox, porch, or with neighbors) to locate the package.


Nexa Team

Nexa Us からの回答

2026年5月3日

Hello Mark,

We’re very sorry to hear about your experience and understand your concerns.

Please note that the additional item may have been part of a promotional offer or order selection at checkout. Regarding the $29.95 charge, this is associated with a membership subscription that may be included with the order and continues after the 30-day free trial if not cancelled.

After reviewing your account, we can confirm that the membership has already been cancelled and all related charges have been fully refunded. No further charges will be applied.

If there is anything else you would like us to review regarding your order, please let us know—we’re here to help.

Nexa Team