Nexa Us レビュー 51

TrustScore 5段階評価の2.5

2.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Foam cleaner worked better than I thought on stains. Didn’t leave residue, which I liked. I also contacted customer service about using it on fabric and they replied clearly without making it complica... もっと見る

企業が回答しました

5つ星のうち1の評価

Nexa charged me $29.95 monthly for a membership that I didn't authorize, only for purchased a product ONE TIME ONLY. I purchased a product that " magically " fix a broken windshield of my car; but it... もっと見る

企業が回答しました

5つ星のうち1の評価

I have unknowingly signed up for a subscription to this company and would very much like it to stop please tell me why I am still paying you. Please cancel this and also refund my money. Morag

企業が回答しました

5つ星のうち1の評価

ACHTUNG BETRÜGER! Meine Mutter hat hier vor einem Monat einen überteuerten Schimmelentferner gekauft und per Paypal bezahlt. Heute wurde automatisch über Paypal ein zweites Mal abgebucht für i... もっと見る

企業が回答しました


連絡先

2.4

期待以下

TrustScore 5段階評価の2.5

51件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 58%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Nexa charged me $29.95 without authorization

Nexa charged me $29.95 monthly for a membership that I didn't authorize, only for purchased a product ONE TIME ONLY. I purchased a product that " magically " fix a broken windshield of my car; but it doesn't work: after try four times, windshiel is the same: no solution. Don't waste your money buying from Nexa. Don't go in a fraudulent system that get your money with unauthorized membership. Nexa must to refund me my money.

2026年4月15日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello Oscar,

We’re sorry to hear about your experience and understand your concerns.

The membership is an optional subscription that is presented during checkout and includes benefits such as discounted pricing and ongoing customer perks. It is included with a 30-day free trial, and unless it is cancelled within that period, it automatically renews as a paid monthly membership.

After reviewing your account, we can confirm that the membership has already been cancelled and fully refunded, so no further charges will be applied.

If you have any additional questions or would like us to review anything further, we’re here to help.

Nexa Team

5つ星のうち1の評価

Don’t buy form NEXA-US

Placed an order and didn’t feel good about it when I looked at invoice. So I contacted them 19 minutes after placing order and told to cancel order. They got back to me a few minutes later and said order had been boxed up and gone to shipping. I told them to stop shipment and credit me. Then they said I they could not because it had been shipped and I had 90 days to return. Started to look into this company and realized it was a scam. All their responses looked like they were computer generated. Did not see one review above 1 star for this company.

2026年4月6日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello James,

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

After reviewing our system, we were unable to locate any order under the information provided. To properly investigate and help resolve this matter, we kindly ask that you share your order number or the email address used at checkout.

Once we have those details, we’ll be able to look into your request and assist you further as quickly as possible.

We appreciate your cooperation and look forward to resolving this for you.

Nexa Team

5つ星のうち1の評価

I had an advert through edge showing me…

I had an advert through edge showing me how wonderful this rustbuster stuff is, and how I can get 50% off. It's clearly a scam.
This is what AI thinks of nexa-us.com
"Based on the search results, you should avoid buying from nexa-us.com. It is widely flagged as a scam or a highly unreliable dropshipping site.Here is the evidence breaking down why it is considered unsafe.
Social Media Bait: The site heavily markets "miracle" products like Nexa Car Scratch Remover or rust removers via Instagram and Facebook ads. Independent reviews and videos often expose these products as ineffective polishes that do not work as advertised "
Warning-FlaggedExtremely Low Trust Scores: The site has a "Bad" rating on Trustpilot (approx. 1.4 stars), with customers consistently reporting that products never arrive, orders are doubled without permission, or the items received are cheap counterfeits shipped from China rather than the US.Unauthorized Charges: Multiple reviews mention "recurring billing," "membership charges" appearing on credit cards that were never approved, or difficulty getting refunds

2026年3月30日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello Russell,

We’re sorry to hear about your concern regarding the advertisement you saw.

Please note that promotions or ads displayed on third-party platforms (such as browsers or social media) may vary depending on the campaign and timing. However, we can confirm that any legitimate order placed through our official checkout is processed and supported by our customer service team.

If you have any questions about a specific purchase or believe there has been an issue, please share your order number or email address used at checkout, and we’ll be happy to look into it for you.

Nexa Team

5つ星のうち1の評価

I original bought Nexa rust removal…

I original bought Nexa rust removal from the web site then found out later I could get the same stuff on Amazon for 1/3 of a price they charge. This is not the end. I begin to realize they charging my PP account every month for 29.95. I contacted them and was response with I had purchase Prime discounts (what ever that is) I never wanted this craps. Don't buy anything from this place, It's a scam.

2025年12月31日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello C.T,

We’re sorry to hear about your concern. After reviewing our system, we were unable to locate any order or account associated with the information provided.

To properly investigate and resolve this issue, we kindly ask that you share your order number or the email address used at checkout, so we can look into this further and assist you accordingly.

We take customer concerns seriously and are happy to help clarify any billing questions once we can identify the correct account.

Nexa Team

5つ星のうち1の評価

Like so many others on this site

Like so many others on this site, I purchased one of their products - a rust remover spray. It didn’t work at all. For all I know, I received a spray bottle filled with water. Oh well. What really angers me is that I then discovered that they were billing me $29.95 per month for a recurring payments that I did not authorize. This company should be avoided at all costs.

2026年3月12日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello Tom,

We’re sorry to hear about your experience and understand your concerns.

Please note that the charge you are referring to was linked to the membership subscription associated with your order. After reviewing your account, we can confirm that the membership has already been cancelled and the related charges have been fully refunded. No further billing will occur.

If you have any additional questions or would like us to review anything further, we’re here to help.

Nexa Team

5つ星のうち1の評価

don't trusted this website

don't trusted this website
29.95 dollars every month minus on the account , don't know how

2026年3月10日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello Wim,

We’re sorry to hear about your concern and understand your frustration.

Please note that the membership is an optional subscription included with the order and comes with a 30-day free trial. If it is not cancelled within that trial period, it automatically continues as a paid monthly membership.

In your case, after reviewing your account, we can confirm that the membership has now been cancelled and voided, and no further charges will be applied.

If you have any further questions or would like us to review anything else regarding your billing, we’re here to help.

Nexa Team

5つ星のうち1の評価

Next Commerce is a SCAM!

Next Commerce is a SCAM!
I purchased a product in November 2025 and was shocked to discover today that they have been debiting my account every month since for an amount of US$29.95. This ongoing payment was not authorised.
As a warning to others, be sure to read every minute detail in the Ts & Cs to be sure that you are not agreeing to an ongoing payment renewal.
Next Commerce is underhand and mercenary. Avoid any dealings with this company.

2025年12月6日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello Rennie,

We’re sorry to hear about your experience and understand your concern regarding the monthly charges.

Please note that the $29.95 charge is associated with a membership subscription that is linked to the original order. This membership includes a 30-day free trial and continues on a monthly basis if it is not cancelled within that period, as outlined in the terms presented at checkout.

After reviewing your account, we can confirm that the membership has now been cancelled and the charges have been voided/refunded, and no further billing will occur.

If you have any additional questions or would like us to review your account further, please let us know—we’re here to help.

Nexa Team

5つ星のうち1の評価

item purchased 10th Feb supposed…

item purchased 10th Feb supposed delivery on 23rd Feb with paid priority postage .
good NEVER left China according to their tracking .
Then provided advice item was with Australian courier and on checking the tracking number provided ITEM STILL IN CHINA
SCAM SCAM SCAM

2026年3月5日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello Wes,

We’re sorry to hear about your concerns regarding the shipment and understand your frustration.

Please note that international deliveries can sometimes experience delays while transitioning between carriers, which may result in tracking updates appearing inconsistent or temporarily showing different locations.

That said, if you believe there is still an issue with your order status, we kindly ask that you provide your order number or tracking information so we can investigate this further and assist you appropriately.

We appreciate your patience and the opportunity to help resolve this for you.

Nexa Team

5つ星のうち1の評価

This company is a scam

This company is a scam. I bought products in good faith believing they would work as advertised, or close to. BUT THEY WERE NOT EVEN CLOSE! I bought total rubbish which was supposed to arrive via "FREE" Shipping. The shipping was charged, but admittedly I did see that on the invoice at the point of purchase, but for a few dollars I thought 'what the hell, do it'. One month later they charged my Paypal account again. FOR WHAT? I hadn't ordered anything more. Fortunately I paid with Paypal (which I recommend everyone should do). It was there that I found I had an active subscription which I definitely wasn't told about and didn't sign up for. I have asked for reimbursement. Should nothing happen, I will place it in the hands of Paypal who have helped me in the past when I have fallen foul of other scammers. My advice (and that is all it is), DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!

2026年3月3日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello Andy,

We’re sorry to hear about your experience and understand your frustration.

Please note that the charge you are referring to is related to a membership subscription that is presented during checkout and includes a 30-day free trial, after which it renews automatically if not cancelled within the trial period.

After reviewing your account, we can confirm that the membership has now been cancelled and the related charges have been voided/refunded, and no further billing will occur.

We also want to clarify that we have previously reached out to your email to assist with this matter, and we are still available to help if any part of your billing or order history needs further clarification.

If you have any additional questions, please don’t hesitate to contact us—we’re here to help resolve this fully for you.

Nexa Team

5つ星のうち1の評価

ACHTUNG BETRÜGER!

ACHTUNG BETRÜGER!

Meine Mutter hat hier vor einem Monat einen überteuerten Schimmelentferner gekauft und per Paypal bezahlt.

Heute wurde automatisch über Paypal ein zweites Mal abgebucht für irgendein Abonnement, auf das aber auf der Webseite in keinster Weise hingewiesen wird.

Den anderen Bewertungen nach zu Urteilen ist das bei diesem Unternehmen eine gängige Masche...

2026年3月1日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hallo,

es tut uns leid, dass Sie Bedenken haben, und wir verstehen Ihre Enttäuschung.

Bitte beachten Sie, dass die von Ihnen angesprochene Abbuchung mit einem Mitgliedschaftsabonnement im Zusammenhang steht, das mit dem ursprünglichen Kauf verknüpft ist. Dieses umfasst eine 30-tägige kostenlose Testphase und verlängert sich automatisch, sofern es nicht innerhalb dieses Zeitraums gekündigt wird.

Nach Überprüfung der uns vorliegenden Kontodaten können wir bestätigen, dass die Mitgliedschaft nun gekündigt wurde und alle damit verbundenen Gebühren erstattet bzw. storniert wurden; es werden keine weiteren Abrechnungen erfolgen.

Wir möchten außerdem klarstellen, dass wir jedes Feedback ernst nehmen und bei Bedarf gerne bereit sind, konkrete Anliegen zu Ihrem Konto weiter zu prüfen. Sollten Sie der Meinung sein, dass noch ein ungelöstes Problem besteht, wenden Sie sich bitte mit Ihren Bestelldaten an uns, damit wir Ihnen direkt weiterhelfen können.

Das Nexa-Team

5つ星のうち1の評価

Once they got hold of my credit card…

Once they got hold of my credit card details they kept deducting money monthly from my account. Now had to cancel my card to stop this and bank is investigating that as a fraud. Don't be caught

2025年10月15日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello Julie,

We’re sorry to hear about your concerns and understand how upsetting this situation must be.

We would also like to clarify that any related membership tied to an identifiable account is already cancelled, and no further billing would occur from our side.

We take these concerns seriously and are here to help clarify and resolve any billing-related issues as quickly as possible.

Nexa Team

5つ星のうち1の評価

ice breaker RUBISH



100% SCAMMERS. THIEFS.
Once you give your card details to buy useless goods that DO NOT work, they steal your money.
I purchased an ice breaker they show clearing your car window in seconds. TRUST ME IT DOES NOT WORK. I ASKED TO RETURN FOR A REFUND BUT THEY SAY RETURN IT TO CHINA AND PAY THE POSTAGE, the postage is more than i paid for this useless piece of junk from USA.
DONALD TRUMP SHOULD SORT HIS OWN COMPANY'S OUT BEFORE HE TRIES TO SORT OTHER COUNTRY'S OUT.
D O N O T W A S T E Y O U R M O N E Y.
KEEP AWAY.

UPDATE; I got the so called "PRIME" which they just take £29 per month that they steel after they get your card details, they say I ticked the box BUT THEY LIE. NO WAY HAVE I EVER SIGNED UP FOR MONTHLY PAYMENTS.
I had to accept 60% refund for the useless piece of garbage - The ice breaker.
I SAY AGAIN THEY ARE CON MERCHANTS,

2026年2月1日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello David,

We’re sorry to hear about your experience and understand your frustration.

Regarding the membership charge you mentioned, please note that this was linked to the optional subscription associated with the order and includes a 30-day free trial, after which it renews if not cancelled within that period.

After reviewing your account, we can confirm that the membership has already been cancelled and the related charges have been refunded/voided, and no further billing will occur.

If you still have any unresolved concerns or would like us to review your specific order details further, please feel free to reach out with your order number or email address so we can assist you directly.

Nexa Team

5つ星のうち1の評価

They charge $29.95/month without telling you!

This company sells products that don't work and then don't tell you they are going to charge $29.95 per month!!!! Stay away!!!

Order number is NX91315.

2026年2月17日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello,

We’re sorry to hear about your concerns.

After checking our system, we were unable to locate any order or account associated with the information provided. To properly investigate this matter and assist you, we kindly ask that you provide your order number or the email address used at checkout so we can look into it further.

We take these concerns seriously and are here to help resolve this for you.

Nexa Team

5つ星のうち1の評価

The stuff doesn't work.

The stuff doesn't work.
They don't honor their money-back warranty.
The bottle is tiny.

2026年2月14日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello Paul,

We’re sorry to hear about your experience and understand your concerns.

If you are referring to a specific order, we’d like to review this properly for you. Please provide your order number or the email address used at checkout so we can check your purchase and assist you accordingly.

Regarding our policy, eligible refunds are handled in line with the stated money-back guarantee terms, and we’re happy to clarify or review any case where a customer feels something hasn’t been addressed correctly.

We appreciate your feedback and the opportunity to look into this further.

Nexa Team

5つ星のうち1の評価

I ordered a car window de-froster and DOES NOT WORK

I ordered a car window de-froster and IT DOES NOT WORK THEY WILL NOT REFUND MY MONEY AS THEY DONT DO REFUNDS

IF A FAULTY ITEM IS SUPPLIED WHY NOT

SEEMS THIS IS A SCAM SALE

2026年1月6日
自発的なレビュー
Nexa Us ロゴ

Nexa Us からの回答

Hello Keith,

We’re sorry to hear about your experience and understand your frustration.

We would also like to clarify that, based on our records, the related request has already been cancelled and refunded, and no further action or billing applies to this case.

We appreciate your feedback and the opportunity to help clarify this for you.

Nexa Team

5つ星のうち1の評価

Beware of fraudulent recurring charges.

I bought a bottle of rust remover and it was useless. The next month, I was billed $29.95 for a membership I did not sign up for. I caught it when they submitted a third charge and I voided it before it was processed. I called and their phone just rings and hangs up.

I got a call from them after submitting a Paypal dispute and they said they would not refund the money. After I threatened to contact the authorities, they told me they would “request” a refund. I don’t have much hope of them giving my money back so I contacted my bank.

2025年12月28日
自発的なレビュー
5つ星のうち1の評価

Subscription not agreed to

Like so many reviews on here I too was signed up for a subscription without my knowledge !!
I purchased a product back in September 2025.
I realised a few days ago that the subscription had been coming out since October after my so called "free trial"
I purchased through PayPal so assumed it was safe..
I emailed them back and forth.. They first offered me 50% refund, then 60% refund..NO THANKS!!
My argument was that I didn't check any box and there was no evidence on my Nexa account that I had a subscription with them, I took screenshots of my original invoice and my account and asked them to tell me where it stated that I had a subscription with them, they told me that I had been sent an email explaining that I had a subscription, I had not, I asked them to resend that email,they didn't... This went back and forth for about 15 emails...I told them I would be taking it further, their response was "if you take it further we will not be able to help you, once a dispute is raised its out of their hands.. bla bla bla....
This is my last email to them
"I have reached out to you first with no resolution, now it is time to go further...
Consumer affairs will be my next call and any other international consumer body I can find, I have lots of time on my hands"
I raised a dispute with PayPal... The next email I received from them below..

We would like to inform you that your refund is currently being processed. To help ensure a smooth and timely completion, we kindly ask that you refrain from opening a dispute at this time.

Please note that once a dispute is initiated, the refund process is handled entirely by the bank or payment provider, and we are no longer able to assist or expedite the refund on our end.

Best Regards,
Emma, NEXA Support Team

I asked PayPal to pause the dispute and the funds are back in my account today...
Just goes to show you that they know what they are doing is wrong, just need to call their bluff..
I hope this helps if you want to push for a refund, it worked for me..

2026年1月10日
自発的なレビュー
5つ星のうち1の評価

Which company is a fraud Nexa usa

Which company is a fraud? I’ve purchased a product from them for $38 and the product was empty. It did not work. I try to get a refund and they told me I couldn’t get a refund. They had a policy refund policy. He returned within 30 days, but they told me they couldn’t refund my money I would disabled veteran

2026年1月6日
自発的なレビュー
5つ星のうち1の評価

This Company is a scammer

This Company is a scammer. I ordered a car window de-froster and they say I also signed up to pay them $29.95 every month. I have stopped the payments after a lot of trying with paypal but this Company needs shutting down as they are not honest and do not warrant getting rich by ripping off the normal every day person. They owe me $29.95 as I was unable to stop the first payment

2026年1月7日
自発的なレビュー

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