NineLife Australia ロゎ
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NineLife Australia レビュヌ 

565
•
TrustScore 5段階評䟡の4.5

4.4

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5぀星のうち5の評䟡

I’m a bit old school, so ordering online always makes me nervous. I spent R1,500 and honestly panicked after placing my order, wondering if everything would be okay. I’m happy to say my parcel ar... もっず芋る

5぀星のうち5の評䟡

First, you had a product that is impossible to buy in Europe. The long way from the USA to Germany was not too bad, considering. The price was of course, 10 times that which the product would cost in... もっず芋る

5぀星のうち5の評䟡

The mark of a good company is how they react when something goes wrong. A courier damaged my parcel, and NineLife could not have done more to resolve the issue, even though not their fault. They were... もっず芋る

5぀星のうち1の評䟡

Counterfeit/fake product with no date or batch number on bottle, also twice as expensive as other estores and lack of clarity in product description. Would avoid buying from here at all costs. Custome... もっず芋る

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

565件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 25に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

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4.4

すべおのレビュヌ

(565)

過去12か月のレビュヌ数: 143件

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5぀星のうち1の評䟡

item missing from shipment

2026幎5月20日
自発的なレビュヌ
NineLife Australia ロゎ

NineLife Australia からの回答

Hi Parker,

We apologize for the inconvenience you've experienced with our service.

However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Regards
NineLife

5぀星のうち4の評䟡

I like their range of products and the


I like their range of products and the overall service was good. However my package got redirected multiple times, and I never found it very clear on the purchasing process that I'd be waiting for delivery for weeks. In fact I think it said it was shipped form the UK when actually it came from USA.

So good but could be clearer on that

2026幎5月19日
自発的なレビュヌ
5぀星のうち3の評䟡

Custom Duties

Fast delivery. However, I had to pay the custom duty in cash to DHL. I am going to look for a source of this product that includes the custom duties in the purchase price

2026幎5月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Thank you

Thank you! Wheatgerm is nowhere to be found in South Africa and I have been desperate to get some. Delivered on time and with no issues. Easily contactable.

2026幎5月14日
自発的なレビュヌ
5぀星のうち1の評䟡

Horrible experience

The service is terrible, do NOT shop with this company, you will be disappointed. I received a damaged product and was denied a return, refund, or replacement.

2026幎4月2日
自発的なレビュヌ
5぀星のうち1の評䟡

I was told I could not cancel the order


My order was so slow but I was told I could not cancel it. It took 23 days to arrive to my address in Australia which is incredibly slow. Upon further research the price was very high. I was offered a 10% discount even when chased it has not been received. Will not be using them again. Their name is NineLife Australia but they ship from the US and the Australian contact number provided had no one available during Australian business hours. Are they present in Australia? Even the recording had an American accent. Is this legal to imply they are Australian based presumably so people here think shipments will be faster.

2026幎4月27日
自発的なレビュヌ
NineLife Australia ロゎ

NineLife Australia からの回答

Hi Adam,

We're sorry for the inconvenience caused by the delay. Your feedback is important, and we are reviewing our delivery timelines.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

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