Incredible service as always by Nodax! I donât normally leave reviews, but just had to with this incredible company. They answered all my questions super quickly and went above and beyond in their ser... ãã£ãšèŠã
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Unfortunally I only received a partial delivery on a Friday, due to issues with the courier company. Damian and Magda, were not prepared for me to spend the weekend with any bed to slee... ãã£ãšèŠã
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What an absolute pleasure to be a customer and buy a bed from this company. I couldnât recommend them or compliment them enough. Magda and Damian have been extremely kind and helpful from start to f... ãã£ãšèŠã
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We've had a Nodax bed for over 5 years and it is still in excellent condition. We recently moved house and unfortunately lost two of the bed's supporting legs during the move. We contacted Nodax to as... ãã£ãšèŠã
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At Nodax, we believe that strong, beautiful furniture begins with a solid foundation â not just in design, but in the story behind it. From the very beginning, weâve been driven by one simple purpose: to create handcrafted wooden bed frames that are strong, timeless, and made to last. Today, we still honour that same commitment to care, quality, and craftsmanship. While our product range has expanded to include underbed drawers, bedside cabinets, chests of drawers, wooden dog beds, and other bedroom essentials, weâve never lost sight of our values. Every piece of furniture we make is handmade in the UK, crafted with care, and backed by our 10 year guarantee. We donât just build beds â we build trust, and thatâs what keeps our customers coming back. Weâre proud of our journey â and even more proud to serve people who value long-lasting quality, thoughtful design, and genuine customer care. Thank you for being part of the Nodax story.
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Cornfields Barn 1, Sibleys Lane, CM6 2NU, Thaxted, è±åœ
- 07926223398
- sales@nodax.co.uk
- nodax.co.uk
4.9
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Incredible service as always by Nodax
Incredible service as always by Nodax! I donât normally leave reviews, but just had to with this incredible company. They answered all my questions super quickly and went above and beyond in their service. I will definitely be buying from them again soon. I couldnât reccomend them any more if I tried!
2026幎7æ4æ¥
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Nodax UK Ltd ããã®åç
Thank you so much for your lovely words and for taking the time to leave us a review. It genuinely means a lot to us as a small family business. We're so pleased you were happy with both our products and our service. Your support makes a real difference and we look forward to helping you again in the future.
OUTSTANDING CUSTOMER SERVICE
Unfortunally I only received a partial delivery on a Friday, due to issues with the courier company.
Damian and Magda, were not prepared for me to spend the weekend with any bed to sleep on.
This family business went over and beyond to correct an error that was not even their fault. Damian drove from their warehouse in north-west Essex to south Wales and personally delivered this missing items. Not only that, he stayed and assembled all the furniture.
Yes we all make mistakes, we are human. The difference is how you resolve those mistakes. I no longer think of the disappointment of the partial delivery. What I do remember is how this small family business put a customer at the heart of everythig.
The quality is amazing, I just wish they did lounge furniture aswell.
If you are looking to get new bedroom furniture I highly recommend Nodax. Yes there was issues with the original delivery, but its the way that delivery issue was resolved is my impression of Nodax.
Damien and Magda you should be proud, I wish you all the best with you business thank you.
2026幎7æ4æ¥
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Nodax UK Ltd ããã®åç
Thank you so much for your incredible review. We honestly don't have the words to express how much it means to us.
We are truly sorry again for the inconvenience caused by the courier. Although it was outside our control we always feel responsible for making sure our customers receive the service they deserve. We love what we do and nothing makes us happier than knowing our customers are happy in the end.
Thank you for your patience, your understanding and for recognising the effort we made to put things right. Your kind words and recommendation mean the world to us as a small family business and they have truly made our day.
If you ever need anything from us in the future, please don't hesitate to get in touch. We will always be happy to help.
Thank you again and we wish you all the very best.
Good experience
A pleasure to purchase a quality bed from them. The communication is super friendly and fast in response. The bed frame is just as described with great value.
2026幎6æ30æ¥
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Nodax UK Ltd ããã®åç
Thank you so much for your lovely review! We're really happy to hear that you had a good experience with us. It's wonderful to know you were pleased with our communication and that the bed frame met your expectations. We truly appreciate your support and hope you enjoy your new bed for many years to come. Thank you for choosing us!
I bought a bed&underbed drawers fromâŠ
I bought a bed&underbed drawers from Nodax.The ordering,delivery&communication was easy and first class.All items very well packed and easy to assemble .I highly recommend Nodax for quality beds made to last.
2026幎2æ23æ¥
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Nodax UK Ltd ããã®åç
Thank you for your fantastic review and for taking the time to share your experience. Weâre so pleased to hear that you were happy with the ordering process, delivery, and communication, and that your bed and underbed drawers were well packed and easy to assemble. Itâs wonderful to know youâre happy with the quality and durability of your purchase. Thank you for recommending us. We truly appreciate your support.
The bed and side tables I purchased areâŠ
The bed and side tables I purchased are fantastic quality and look very smart. Nodax were let down by the delivery company, so went the extra mile to make it right which I really appreciate. I would buy from them again and recommend to anyone
2025幎11æ26æ¥
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Nodax UK Ltd ããã®åç
Thank you so much for your kind review. Weâre delighted to hear that youâre pleased with the quality of your bed and side tables, and that they look just as youâd hoped.
Customer satisfaction is very important to us, so weâre glad we were able to put things right for you.
Thank you again for your support, recommendation, and trust in Nodax. Weâd be delighted to welcome you back again in the future.
I wish there were more stars available
I wish there were more stars available, particularly for the customer service, which was incredible. Magda and Damian went above and beyond expectations to get this bed to me on an aggressive schedule, and make sure that it was delivered and assembled to perfection. The bed is gorgeous, a lovely design and the wine colour is everything that Iâd hoped for. I canât recommend this company highly enough, a wonderful experience from start to finish.
2025幎8æ28æ¥
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Nodax UK Ltd ããã®åç
Thank you so much for your incredibly kind words. Weâre absolutely delighted to hear how happy you are with your new bed and the overall experience.
Magda and Damian will be especially pleased to know their efforts made such a positive impact. Weâre very proud of the care and dedication they bring to every order. Itâs wonderful to hear that everything from the delivery timeline to the final assembly met your expectations.
Weâre also thrilled that you love the design and colour. The wine finish really is something special and itâs great to know it was exactly what you had hoped for.
Your recommendation truly means a lot to us. Thank you again for choosing us and we hope you enjoy your beautiful new bed for many years to come.
I love my Dala Natural Untreated wood bed
What an absolute pleasure to be a customer and buy a bed from this company. I couldnât recommend them or compliment them enough. Magda and Damian have been extremely kind and helpful from start to finish, very kind, honest and caring people. The bed is beautiful, solid wood, very good quality made to last forever bed. It took less than 20 minutes to put it together . I am super pleased to be the proud owner of it and to be able to support an independent company. Thankyou so much from a very happy customer.
My bedroom smells of calming pinewood and I have slept like a log every night since I got it.
2026幎3æ25æ¥
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Nodax UK Ltd ããã®åç
Thank you so much for your incredibly kind words. This truly means so much to us.
Weâre absolutely delighted to hear how happy you are with your bed and your whole experience with us. Itâs so lovely to know that Magda and Damian were able to help make everything smooth from start to finish and weâll be sure to pass on your beautiful comments to them.
Hearing that youâre enjoying the quality, the pinewood scent, and such restful sleep honestly makes our day. Thank you so much for your support. It really means the world to us as an independent company.
Wishing you many happy and comfortable nights in your new bed ð
We already have a single version
We already have a single version of this bed . It is easy to assemble and very sturdy. The bed was delivered on the day specified.
2025幎10æ17æ¥
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Nodax UK Ltd ããã®åç
Thanks so much for your feedback! Weâre so happy to have you back. Itâs great to hear your bed was easy to assemble, sturdy, and delivered right on time. Wishing you many cozy nights ahead!
The company kept in contact foreâŠ
The company kept in contact before delivering and the bed itself is made of very strong sturdy wood, it will last many years unlike lots of other products on the market ð
2026幎1æ20æ¥
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Nodax UK Ltd ããã®åç
Thank you so much for your lovely review! Weâre really pleased to hear that you felt well looked after throughout the process and that youâre happy with the quality of your bed.
Using strong, solid wood thatâs built to last is very important to us, so itâs great to know that this stood out for you. We truly appreciate your feedback and hope you enjoy your new bed for many years to come!
Amazing amazing bed
Amazing amazing bed! Great color and very solid. Completely silent. Donât waste money on overpriced, low-quality beds, this is a fantastic purchase. I thought a lot about beds, and Iâm very happy with my decision. The customer service is also excellent, lovely people!
2026幎1æ5æ¥
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Nodax UK Ltd ããã®åç
Dear Beyza, Thank you so much for your amazing review! Weâre absolutely delighted to hear how much youâre loving your new bed â from the colour and solid build to the fact itâs completely silent.
Itâs brilliant to know that after putting so much thought into your decision, Nodax was the right choice for you. Your recommendation and kind words about our customer service truly mean a lot to the whole team.
Wishing you many years of great sleep â and thank you again for choosing Nodax!
Outstanding experience and exceptionalâŠ
Outstanding experience and exceptional service .Highly recommended !
I usually rely on customer reviews before buying anything ,and Nodax proved why it deserves such high ratings .
The product quality is excellent and durable as promised. But what impressed me was the outstanding customer service and the best part was Magda .While placing the request i was not even sure that the product would be delivered before Christmas, but team Nodax and Mr Magda made it possible. My furniture was delivered within 24 hours and the fitting was competed on the same day .
Genuine dedication, outstanding service and exceptional commitment-highly commendable
2025幎12æ20æ¥
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Nodax UK Ltd ããã®åç
Dear Vimal,
Thank you so much for taking the time to leave such a wonderful review.
Weâre truly delighted to hear that your experience with Nodax met your expectations. Your kind words about the quality of our furniture and its durability mean a great deal to us, as we take real pride in what we create.
Weâre especially grateful for your recognition of our customer service, and Magda will be absolutely thrilled to hear your feedback.
Thank you again for your trust, recommendation, and support. We look forward to welcoming you back to Nodax in the future.
Kind Regards
Julia
Nodax Ltd
Beautiful bed from a lovely family company
Firstly, this is a small British company selling exactly what I was looking for i.e a self-assembly natural pine bed at an affordable price. The bed itself certainly hasn't disappointed, sturdy and well made it came with all the required fixings (none missing!) plus a wonderful little ratchet 'screwdriver' (for hex head screws) in case you don't own a socket set yourself. The assembly was really straightforward (although the diagrams could perhaps have been a little clearer and more detailed) with cleverly designed fastenings and took two of us less than an hour from start to finish.
Secondly, customer service regarding the (free) delivery was excellent, I was able to specify a preferred day and everything arrived within the time slot in two manageable boxes.
I'm delighted with my purchase and would certainly recommend this lovely company to anyone.
2025幎10æ9æ¥
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Nodax UK Ltd ããã®åç
Thank you very much for your kind review. Weâre delighted to hear youâre happy with the bed and that you found it sturdy, well-made, and straightforward to assemble. Weâre also pleased that the delivery and customer service went smoothly. Thank you for your recommendation and for supporting our small family business â itâs greatly appreciated.
Kind Regards
Julia
Nodax UK Ltd
I have a great experience with thisâŠ
I have a great experience with this company. They delivered custom built product earlier then expected and bedframe looks lovely.
2025幎10æ30æ¥
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Nodax UK Ltd ããã®åç
Dear Cemil,
Thank you for your lovely feedback! Weâre delighted you love your custom bed frame and that it arrived ahead of schedule. Enjoy your new bed!
Kind Regards
Julia
Nodax UK Ltd
Excelent
Bought the Sirius bed. Itâs a really strong bed. As a wavy person myself, I needed a strong bed for good support. With a good mattress this is the perfect bed combination and it is the only bed frame that they have that has a life guaranty. It is worth every penny.
Great customer service all the way and you can tell how proud Nodax company is of their products. As they should.
Thank you
2025幎11æ12æ¥
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Nodax UK Ltd ããã®åç
Dear Vania,
Thank you for your amazing feedback! We're so glad to hear youâre loving your Sirius bed and that itâs giving you the sturdy support you were looking for. Itâs wonderful to know our lifetime guarantee and service made a difference. We take great pride in our products, and it means a lot to have that noticed.
Kind Regards
Julia
Nodax UK Ltd
Very helpful staff
Very helpful staff. Open communication from start to finish.
2025幎10æ23æ¥
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Nodax UK Ltd ããã®åç
Dear Melvina,
Thank you so much for your feedback! Weâre delighted to hear that our staff were helpful and that you were kept well informed from start to finish. Itâs wonderful to know the service met your expectations.
Kind regards
Julia
Nodax UK Ltd
Very good
Bed delivered promptly (in fact a day early). Not difficult to build but do need to pay attention to construction of the head board. Everything aligned perfectly and solid when once completed. Recommended.
2025幎10æ15æ¥
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Nodax UK Ltd ããã®åç
Dear Ainsley,
Thanks for your lovely feedback! Weâre so pleased your bed arrived early and that you found it easy to build. Enjoy your new bed!
Kind regards
Julia
Nodax UK Ltd
The customer service was excellent withâŠ
The customer service was excellent with this company. I wasn't sure of the measurements but Damian really helped me achieve the right size. I couldn't be happier with the slats because they are of great quality and fit perfectly. They were delivered personally and with care. I highly recommend the company as it was a pleasure shopping with them.
2025幎8æ21æ¥
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Nodax UK Ltd ããã®åç
Dear Tara,
Weâre so pleased to hear about your positive experience with us. Itâs great that Damian could assist you in finding the right size and that the slats met your expectations in both quality and fit. Delivering with care is something we value highly, and weâre glad it showed. Thank you for recommending us - it means a lot!
Kind regards
Julia
Nodax UK Ltd
Sturdy Wooden Bed Frame with Exceptional Support from Magda
I ordered the Nodax Small Double Bed Frame through Amazon Marketplace, and although there was an issue with the courier, Magda went above and beyond to resolve the situation. She was incredibly responsive and proactive, taking matters into her own hands to arrange for an alternative driver to deliver the bed frame just in timeâright before I had to move out of my old place.
I had expressed my concern to her that if the bed didnât arrive on time, I would have no bed to sleep on, and she made sure to get it to me promptly. When the package arrived, I assembled the bed frame myself (Iâm a female in my late 30s) and found the process to be straightforward and easy to follow. The bed is extremely sturdy and well-made.
I opted for a wooden frame because I prefer to avoid metal due to concerns about EMF conduction, and Iâm really happy with my choice.
Overall, I highly recommend both the bed frame and the excellent customer service. The product is fantastic, and the proactive service from Magda truly made all the difference.
2025幎9æ5æ¥
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Nodax UK Ltd ããã®åç
Dear Vee,
Thank you so much for your thoughtful and detailed review. Weâre delighted to hear that youâre enjoying your new Nodax Small Double Bed Frame and that the assembly process was smooth for you.
We truly appreciate your kind words about Magdaâs support. She takes great pride in ensuring customers are well taken care of, and itâs wonderful to know her efforts made such a positive difference during your move.
Your recommendation means a lot to us, and weâre so glad youâre satisfied with both the product and the service.
Wishing you many comfortable nights in your new bed, and please donât hesitate to reach out if we can assist you again in the future.
Kind regards,
Nikola
Nodax UK Ltd
Great customer care
Nice quality bed delivered on the day requested, well packaged and very easy to assemble.
Would have given five stars but one of the side panels arrived split. However, a new panel was arranged within two days to replace the broken one. Nodax were excellent in dealing with the issue.
2025幎8æ15æ¥
Nodax UK Ltd ããã®åç
Thank you for your review. We are glad it was a positive experience in the end, and happy we were able to sort out the issue quickly and to your satisfaction. Enjoy your new bed!
Problems with delivery driver
It would have been 5 stars but you delivery driver said he wasnt allowed to bring the packages across my doorstop.
2025幎7æ29æ¥
Nodax UK Ltd ããã®åç
Dear Mrs Maitland,
Thank you for your feedback, and we're glad to hear you were otherwise happy with your order.
Regarding the delivery issue â we completely understand your frustration. We use DX Delivery as our delivery partner, and once the item is with them, the delivery process is managed by their own policies and drivers. The restriction about crossing the doorstep is part of their delivery protocol, not ours.
We recommend leaving a review directly with DX Delivery to make them aware of the issue.
If thereâs anything else we can assist you with, please donât hesitate to reach out.
Best regards,
Nikola
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