North-89 レビュー 

105
TrustScore 5段階評価の2.5

2.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Absolut null Kundenservice. Support ist inexistent. Mir wurde das falsche Produkt zugeschickt. Es ist niemand erreichbar, man man bekommt absolut keine Rückmeldung. Nach mehreren Wochen habe ich die S... もっと見る

5つ星のうち2の評価

The stitching holding the sole together came undone within two months; as I liked the style, I bought another pair, but the same thing happened. For the price, stitching that doesn’t hold up is very d... もっと見る

5つ星のうち5の評価

Awesome shoes and great service! I ordered these shoes online, and I’m super impressed with the quality. They’re so comfortable, fit perfectly, and look even better in person. The customer service w... もっと見る

企業が回答しました

5つ星のうち1の評価

Order two pairs of trainers. Nowhere did it say i had to pay tax to the UK government. Second to that, the trainers weigh an absolute ton. Not something I want to wear. Quality is average at b... もっと見る

企業情報

  1. 紳士衣料店

当該企業による記述

Bringing functionality to sneakers since 2016. Shop our collection of functional sneakers using seasonal materials. We ship worldwide.


連絡先

2.4

期待以下

TrustScore 5段階評価の2.5

105件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.4

すべてのレビュー

(105)

過去12か月のレビュー数: 26

レビューを書く
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5つ星のうち1の評価

Avoid at all cost. Low quality and ripped of 170€

Six month after sending the boots back (way too small compare to market) and multiple emails, no refund! And no more communication. Looks like a pure theft. Awful, to be avoided and quality wasn't looking good anyway. I usually support small business but quality and service can't be an excuse anymore. So tired of these online crooks... I should have red the comments first...

2025年4月7日
自発的なレビュー
5つ星のうち1の評価

Be extremely careful with this company

Be extremely careful with this company! I refunded shoes, and they 1) charge you a massive amount for the shipping back to Sweden, but 2) and this is the worst part, they didn't refund me in 2 months. They send a mail that their warehouse got the shoes and then probably hope that you'll just forget about the refund. Since I didn't get any refund, I reached out and since today (another two weeks after I reached out 3 times) no refund. Opened a PayPal dispute for that, lets see. But absolutely bad experience! Also the shoes didn't seem worth the 200+ Euro. It's just linen, you know... not cashmere.

2025年10月1日
自発的なレビュー
5つ星のうち5の評価

Top!

Great comfortable shoes. I use several of the models throughout the year. Fast shipping.

2025年9月10日
自発的なレビュー
5つ星のうち3の評価

Customer Support or communication

As an existing customer of North-89, I had previously had good experiences with quality, delivery and customer support. In the last year, the company seems to have changed something in the material or manufacturing process and possibly also a change in staff. They are ignoring emails to info address and not answering the Online Chat function from the website. I recently ordered the Court Linen Nature, expecting this to be shipped on 14th July, which was the ship date according to the website. No information to date and even with expedited shipping, the goods will not reach me before I leave; although I ordered in plenty of time with their website stating that orders are shipped within 48 hours. Terrible experience.

Update: after receiving no answer from online chat or email, I DM‘d on Instagram and the Founder found a solution for me.
Adjusted my rating accordingly.

2025年7月21日
自発的なレビュー
5つ星のうち1の評価

Returns issues, horrible customer service

Ordered the Court Natural Linen. The sneakers look well built. Looks are good. Happy with the overall product. However, unfortunately the insole is smaller than stated on the website. Emailing (twice, over the course of about 2 weeks, namely since June 18th) to resolve the issue has led to 0 response by North-89.

Update: got a response by them shortly after posting the review. However, after asking whether they would wave the returns costs of EUR 20 as I need to return due to error on their side, they simply have not responded again for weeks. Furthermore, upon trying to using their returns site it gave me an error message. Contacting them is a nightmare; reduced the review to 1 star as a result.

2025年6月18日
自発的なレビュー
5つ星のうち4の評価

Nice shoes and good quality

Nice shoes and good quality! Good service by Marcus, who was quite helpful when my shoes got an unexpected tear.

2025年6月13日
自発的なレビュー
North-89 ロゴ

North-89 からの回答

Hi Michael,

Thank you for your review. We hope to welcome you back soon!

North-89

5つ星のうち1の評価

Worst customer service ever. If something goes wrong, you lose your money and time

I ordered some shoes that were delivered late. When I got them home, the model was a total different one than the one I ordered. The communication with the customer service was a pain as they had no idea of my case and it took me over 2 months to send the shoes back and get a refund. The refund I got was for the price of the shoes and not for the shipping costs, which I consider it to be a fraud. Please don't buy anything from this company, they clearly don't know anything about customer service. Avoid at all costs!

2024年11月13日
自発的なレビュー
5つ星のうち5の評価

Superb product and customer service

Superb product, strong customer support.

The shoes have a high quality feel and are well crafted. The breathable shoes are a hit for summer, super comfortable to wer with a light breeze on your feet. The ones for rain really work too, feet are dry in rainy London weather!

Small point to improve: shipping and taxes are paid separately.

2025年5月30日
自発的なレビュー
North-89 ロゴ

North-89 からの回答

Hi Rapha,

Thank you for your review. We hope to welcome you back soon!

North-89

5つ星のうち5の評価

Great but!

Shoes showed up super quick and they’re awesome. Comfy, look great - no complaints at all. Really happy I grabbed these!

2025年5月13日
自発的なレビュー
North-89 ロゴ

North-89 からの回答

Hi Tobias,

Thank you for your review. We hope to welcome you back soon!

North-89

5つ星のうち5の評価

Excellent service and a great product

Excellent service and a great product - seamless delivery all the way to Hong Kong in a matter of days! Both the sneakers and the loafers are clearly high quality and very comfortable to wear (even in the hot Hong Kong summer)!

2025年5月8日
North-89 ロゴ

North-89 からの回答

Hi David,

Thank you for your review. We hope to welcome you back soon!

North-89

5つ星のうち4の評価

Beautiful shoes, but imprecise size information

The shoes are truly beautiful and perfect for the warmer season in the city. Unfortunately, the size chart with the measurements in centimeters is incorrect, and I had to exchange the shoes—hence only four stars.

2025年5月2日
North-89 ロゴ

North-89 からの回答

Thank you for your review and the feedback on our size chart!

Should you have any questions don't hesitate to reach out to us!

North-89

5つ星のうち4の評価

Great product and it is my 3rd time…

Great product and it is my 3rd time buying a pair of your shoes and I still have all 3 pairs! However i have to buy a size up on the 2nd and 3rd pair.

2025年4月23日
North-89 ロゴ

North-89 からの回答

Thank you for your review! Should you have any questions don't hesitate to reach out to us!

North-89

5つ星のうち1の評価

I feel like I’m scammed

I feel like I’m scammed. I’ve returned the shoes for over a year now(!!) and still no payment back. No answer to my mails whatsoever.

2025年3月30日
自発的なレビュー
North-89 ロゴ

North-89 からの回答

Hi Timothy,

We are sorry to hear this. Your order has been refunded.

We have been unable to find any communication from you in regards to your return but should you have any questions please don’t hesitate to reach out on info@north-89.com.

North-89

5つ星のうち1の評価

Dont order at this Page

Dont order at this Page, its a scam. Bad custiomer service, weeks of waiting , no refund. I will take a lawyer to get my moeny back

2025年3月17日
自発的なレビュー
North-89 ロゴ

North-89 からの回答

Hi, we are unable to find your order. Please reach out to us on info@north-89.com so we can resolve any issues.

Kind regards,

North-89

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