Northern Trade Windows レビュー 

170
•
TrustScore 5段階評価の4

4.0

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Northern trade windows came to measure my bifold door and 3 external doors. And 5 windows. Very professional came measured. Then sent me quote. Then came back remeasured. Explained our bifold needed 6... もっと見る

5つ星のうち5の評価

Just had bay windows, 2 bedroom windows,all kitchen windows & French doors fitted by NTW. Price was reasonable and all work carried out as agreed. The stand out impression was the fitting team John &... もっと見る

5つ星のうち5の評価

Great service Mark and Mathew were very experienced and knowledgable. Arrived on time. Worked hard all day. Very clean workers. Cleaning up well before leaving. We had windows and patio doors re... もっと見る

5つ星のうち1の評価

One of their van drivers hurled some abuse at me whilst parking. Indicating to pull in the van driver decided to push forward and force me out of the way, as he passed added some verbal abuse too.... もっと見る

企業情報

  1. 窓ガラス設置業

さまざまな外部ソースから提供された情報

Northern Trade Windows has been manufacturing and installing windows, doors and home improvements since 1994. We're a name you can trust.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

170件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.0

すべてのレビュー

(170)

過去12か月のレビュー数: 20件

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5つ星のうち5の評価

Used the company before for a kitchen…

Used the company before for a kitchen in my old house and was happy then. But I can't stress enough how happy I am with my conservatory and doors from this company. Right from the first visit from Elliot who listened to what I wanted, which was no frills replacement conny (old one was 30 yrs + leaking from every angle) it wasnt a job I wanted to do but had no choice, he didnt try to over sell or put pressure on for extras. The conservatory is fabulous, absolutely so much more than what I expected, I love it and its no longer going to be used as dumping ground as its too good for that! John and Ben who completed the conservatory, you couldnt meet two nicer men who really went above and beyond. Recommended to family and i'm sure they will be just as happy. Need new windows next and wouldnt dream of going anywhere else. Well done NTW for a great service.

2021年2月22日
自発的なレビュー
5つ星のうち5の評価

Yet again NTW have come up trumps with…

Yet again NTW have come up trumps with the installation of my replacement conservatory roof. This is the second time I have used Northern Trade Windows and would certainly recommend them. From the initial on site quote (from Chris) to the hard working installers John and Ben, nothing was to much trouble and everything progressed like clockwork as promised. The building work was first class and we are more than pleased with the finished result.
So very pleased with this company and I will be using them again in the future. If you want a quality job, done on time and as promised then this is the company you should use.

2021年1月13日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi David,

Thank you for taking the time to leave such a wonderful review, we are very pleased that you love your new solid tiled roof! It is great to see returning customers being extremely pleased with our services and products, we hope you have many years of enjoyment.

Kind regards,
Northern Trade

5つ星のうち5の評価

Fabulous

What service. From the sales rep - the surveyed Ian - finally the two fitters - Ricky and Mark. So happy with you all - Quality. Efficient. Professional.
Thank you all so much xxx

2020年11月26日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi Sarah,

Thank you for such a great 5 star review, we will be sure to pass your comments on to Ian, Mark & Ricky and the team!

Kind regards,
Northern Trade

5つ星のうち5の評価

This is the 2nd job NTW have done for…

This is the 2nd job NTW have done for us this year, they were professional and efficient from start to finish. Their staff are polite and very tidy workers, brilliant job.

2020年11月26日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi Ann,

Thank you for your excellent review, we will pass your comments back to the team. Happy returning customers is always great to see.

Kind regards,
Northern Trade

5つ星のうち5の評価

3 new windows & a new front door…

I had 3 new windows & a new front door after being recommended by a friend. All windows were checked & I wasn’t sold more than I needed.
Very happy with the service & products & I’ve already recommended. The fitters were friendly & quick & cleaned up well on completion.

2020年11月26日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi Anne,

Thank you for taking the time to leave such a lovely review, we are thrilled that you love your new windows and doors. We will pass your kind comments back to the team.

Kind regards,
Northern Trade

5つ星のうち5の評価

Very professional company with a large…

Very professional company with a large selection of doors to chose from. The fitters were very friendly and fitted the doors really quickly and cleaned up after themselves. Very pleased with work carried out and would highly recommend.

2020年11月24日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi Miss Coleman,

Thank you for your kind comments, we hope you enjoy your new door. Your comments will be passed back to our hard working team.

Kind regards,
Northern Trade

5つ星のうち5の評価

First class, 5 Star Job!

Thank you for our new windows and doors, we are so so happy. They look amazing! From start to finish we can not fault anything, the fitters were clean and tidy and on time every morning, the finish on all the widows is first class. We would not hesitate to recommend Northern Trade, 5 star job! Mr and Mrs Brown (Leeds)

2020年10月29日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi Mr and Mrs Brown

Thank you for your lovely review, we will pass your kind comments on to the team!

Kind Regards,

Northern Trade

5つ星のうち5の評価

Honest and professional

Honest and professional throughout the entire conservatory process - highly recommend!

2020年10月20日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi Adam

Thank you for your kind words, it is much appreciated. We hope you enjoy your beautiful new conservatory.

Kind Regards,

Northern Trade

5つ星のうち5の評価

Excellent

Excellent windows for a reasonable price. Installation was quick and easy, men turned up on time and cleaned up after themselves.

2020年10月18日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi Lucy,

Thank you for your lovely review, we will pass your comments onto the team. Don't hesitate to contact us if you need anything else.

Kind Regards,

Northern Trade

5つ星のうち5の評価

10 out of ten for the excellent service…

10 out of ten for the excellent service and brilliant quality doors and windows I have just had fit by Northern Trade Windows. At last a company who delivers on their promise to the highest levels. Matt the fitter was friendly, reliable and went beyond what was expected to make sure we were highly satisfied with the product and fit.

2020年7月19日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi Chris

Thank you for your fantastic review, we really appreciate it. The team at Northern Trade are thrilled to receive such a lovely review, we will pass your feedback on. We hope you enjoy your new windows and doors!

Best Wishes
Northern Trade

5つ星のうち5の評価

Brilliant company

I have recently opened my business and needed a office making with pvc windows and doors . This company was very reasonable in price and very quick to fit it . The fitter was very polite and courteous . I am so pleased with the work they have done and would highly recommend this company
Cath (Bradford)

2020年6月3日
自発的なレビュー
5つ星のうち5の評価

Snow? Wind? Rain? Hail? - not an issue!

I've had your builders in today digging out for our conservatory. I just wanted to tell you how great they are! The weather today has been absolutely appalling and they have smiles on their faces, happy to have brews and carry on, despite wind, rain, sleet and snow. Just brilliant! Lovely blokes.

Sent from Yahoo Mail on Android

2020年2月26日
自発的なレビュー
5つ星のうち5の評価

Recently had our new kitchen fitted…

Recently had our new kitchen fitted with northern trade windows but previously had our windows installed earlier this year.
Quality workmanship yet again.
Can’t wait to get in my new kitchen for Christmas.. 😁
A big thank you to all the team
Heidi Lambert

2019年12月3日
自発的なレビュー
5つ星のうち4の評価

Further to the problems that I had with…

Further to the problems that I had with the faulty side glass panel to my front door. The problem has now been rectified by Northern Trade Windows,it has been replaced. They have apologized for the long delay, saying that they had internal problems which have now been resolved.

2019年11月28日
自発的なレビュー
5つ星のうち1の評価

Extremely frustrating and disappointing.

We bought a front and back door and windows from them and had nothing but trouble, first it wasn’t hung properly and had a big gap, then we’ve had issues with two locks breaking and today the door handle snaps off in my hand. The windows weren’t much different either one of them doesn’t close properly on the lock setting. Very poor customer service when they reply, well you’ve got a back door haven’t you. The quality of the front door is starting to look older too now (another thing we are having to chase them up about). Since me posting about the poor workmanship and poor customer care afterwards we are starting to make progress and a new door slab has been order and is due to be fit after christmas.

After leaving my original review they have been onto me to change it, which I have to a certain degree and I will then modify my review further in accordance with the outcomes we get in the New Year.

2019年11月25日
自発的なレビュー
5つ星のうち1の評価

Extremely disappointing!

The company have barely returned any phone calls and when they do they are unable to help you, if you are ringing to speak to someone they say that they aren't available and will pass a message on however they rarely return phone calls. The aftercare is shocking, they are happy to take your money and then ignore any issues which may arise afterwards. I have been waiting months for problems to be resolved.

I wouldn't recommend this company and would advise anyone to look elsewhere.

2019年11月18日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi Mrs Wilkinson

We are unable to find your details on our system, we cannot locate any email correspondence and the office is unaware of any issues with a Mrs Wilkinson. We are sorry about this, please can you call the office on 01274 266880 and ask for Luke (sales manager) and we can look into this for you.

Thank you
Northern Trade

5つ星のうち4の評価

All the problems have now been resolved

I had eleven windows and a composite door fitted in March last year. Unfortunately there was quite a lot of things which needed putting right. I am pleased to say that thanks to Matt this work has now all been completed along with a new door. The windows and door look really good now.

2019年10月23日
自発的なレビュー
5つ星のうち1の評価

A claim waiting to happen Cowboys

The day before the window's were due to be fitted. We recieved a phone call ( late in the day)
Saying they may not be able to fit the windows because one of the fitters had nearly cut his own finger off. AT WORK.. Talk about Health and safety In the workplace..
Then when the lads turned up.. One said He would have to drill some holes in my decking..
TO SUPPORT HIS LADDER.. Cause he had fallen off one before.. And didnt want to again
What a bunch of cowboys

2019年8月28日
自発的なレビュー
Northern Trade Windows ロゴ

Northern Trade Windows からの回答

Hi Mr Watt

Sorry for the late reply. We did arrive on the day of fitting that we had arranged. We called the day before because the fitter that was booked in did indeed cut his finger (no stiches required), however we managed to organise another fitting team. After speaking with our health and safety officer, using ladders to gain access to a first floor window is industry standard. This is common throughout most industries, scaffolding would not be required to seal an external first floor window.

Kind Regards
Northern Trade Windows

5つ星のうち5の評価

EXCELLENT

JUST HAD A NEW KITCHEN & CONSERVATORY FITTED BY NTW AND I AM VERY IMPRESSED. ALL THE FITTERS WERE POLITE & PROFESSIONAL & ALL STARTED WORK EARLY MORNING & PUT IN FULL DAYS. THE QUALITY WAS VERY GOOD & BOTH INSTALLATIONS LOOK FANTASTIC BUT A SPECIAL MENTION TO JOHN WHO INSTALLED OUR CONSERVATORY HE WAS SUCH A HARD WORKER & THE QUALITY OF HIS WORK RIGHT DOWN TO THE LAST FINISHES WAS FAULTLESS .. WELL DONE NTW

JOHN GALLAGHER

2019年5月2日
自発的なレビュー
5つ星のうち3の評価

Service is definitely no frills from…

Service is definitely no frills from the initial sales visit through to a pretty average performance by the fitters. Contact with the installation manager (Phil) was the real low point however. He is verbally aggressive to the extend of being rude. Our newly installed windows were not cleaned properly and I advised him that I was struggling to shift some sort of film coating. He told me that a 75p window cleaning liquid from Aldi would do the job. I told him I refused to pay £11,000 and do the cleaning myself and that he wouldn’t get a penny until the job was done.
The sole employee who gave a good service was the surveyor who took the window measurements and also returned as the cleaner.

2018年12月26日
自発的なレビュー

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