Northwest Insurance レビュー 22

TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

I've been using this company for several years and yesterday I got letter from ACRISURE saying Northwest Insurance is selling my info in their PARTNER program. NOT OK WITH ME!!!

企業が回答しました

5つ星のうち2の評価

I asked if there was an insurance that was cheaper than what I was paying since it increased. The response was probably not. But I asked her to look into it and she said she would let me know either w... もっと見る

企業が回答しました

5つ星のうち5の評価

I got tired of 800 numbers or call backs. I found Northwest and have been using them for all my insurance for the past 10+ years. Always had a positive experience. I recommend them to friends and fami... もっと見る

5つ星のうち5の評価

Northwest insurance agent Joyce, is great with resulotions, problems and discrepancies. She gave me options and help my choose based on my vehicle. #1 with me

企業情報

  1. 自動車保険代理店
  2. 商業保険会社
  3. 住宅保険代理店

当該企業による記述

Northwest Insurance has been helping Chicago land protect its property since 1956. With over 60+ different carriers they represent they have coverage options for everyone. If you need to insure an auto, home, business, boat etc. Northwest Insurance has you covered.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

22件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち2の評価

I've been using this company for…

I've been using this company for several years and yesterday I got letter from ACRISURE saying Northwest Insurance is selling my info in their PARTNER program.
NOT OK WITH ME!!!

2024年8月9日
自発的なレビュー
Northwest Insurance ロゴ

Northwest Insurance からの回答

Ron, we are sorry to hear you received a letter implying Northwest is selling your information. If you do not mind reaching out with your information to, info@northwestinsurance.com, one of our representatives can investigate why you received this letter. We do not sell any customer information, we only use the information provided to shop for the coverage requested. We do not partner with ACRISURE or have any affiliation with them.

5つ星のうち3の評価

Valued Customer

I've been a customer for years and purchased more than one type of policy. The only fault I've ever had is phone communication. Can't get them on the phone or a timely callback.

2024年1月5日
Northwest Insurance ロゴ

Northwest Insurance からの回答

HI DJ, we appreciate your loyalty over the years. I apologize for your poor experience over the phone. We are working on getting better.

5つ星のうち1の評価

Everything

2023年10月1日
Northwest Insurance ロゴ

Northwest Insurance からの回答

HI Jobonita, sorry to hear about your bad experience. Please feel free to call me directly at 312-239-2709 to see if there's anything we can do.

5つ星のうち5の評価

Fast, Easy, and the best deal around!

I purchased a policy through Northwest's Instant Quote option - it was fast, easy, and the best deal I found. I also placed my home with them too. I saved money on both my home and auto and my agent makes sure I have the best deal each renewal. Thank you, Magda and the rest of the Northwest Team!

2023年7月15日
5つ星のうち4の評価

I like them and the insurance helps me…

I like them and the insurance helps me a lot, but I always have problems with payments for the services used. I have to call them and spend hours on the phone to resolve issues.

2024年1月10日
Northwest Insurance ロゴ

Northwest Insurance からの回答

Hi Renato, we appreciate the feedback. We are working on getting better with the calls and speeding things up. With thousands of calls per week it can get a little crazy sometimes, but we are working hard to get this resolved.

5つ星のうち5の評価

This was a very easy process in which I…

This was a very easy process in which I was given many options to fit my needs. The team was helpful & I felt like I got the best deal. Everything was taken care of quickly & I was please with how fast the coverage was provided.

2023年7月10日
5つ星のうち2の評価

I asked if there was an insurance that…

I asked if there was an insurance that was cheaper than what I was paying since it increased. The response was probably not. But I asked her to look into it and she said she would let me know either way and I was not notified as she said but instead the higher rate had begun.

2023年12月8日
Northwest Insurance ロゴ

Northwest Insurance からの回答

Hi Rhonda, sorry to hear about your bad experience. Please feel free to call me directly at 312-239-2709 if this has not been resolved.

5つ星のうち1の評価

workers don’t listen to customers

they gave me the wrong quote and after they gave me the wrong quote they would not send me my insurance paperwork than they held me on the phone to discuss why the mistake was made in a aggressive tone i ask to be redirected to the company i purchased my insurance from but instead they wanted to discuss matters that frankly was already handle so i do not know the reason for this situation.

2024年1月26日
Northwest Insurance ロゴ

Northwest Insurance からの回答

Hi Guillaume, sorry to hear about your bad experience. I would like to see what happened here and how we can help. Please feel free to call me directly at 312-239-2709

5つ星のうち2の評価

I been paying my insurance on time…

I been paying my insurance on time every month but when it’s time to do my renewal my amount go up instead of down I feel y’all should have some kind of perks or discounts for being loyal

2023年11月20日
Northwest Insurance ロゴ

Northwest Insurance からの回答

Hi Veronica, unfortunately we have no control over the cost of insurance. We do have over 60 different carriers, so we always shop to make sure you are getting the best deal, however sorry we could not get you something better.

5つ星のうち5の評価

Over 13 years

I have been with your company for over 13 years. Margaret was first my agent for many years and then I’m assuming got sick and didn’t return since then. I’ve had Leslie and I absolutely love her. She’s always accurate on time returns. My text helps me out in anyway that she can I refer your company to anybody and everybody I know keep up the good work and most of all give Leslie a raise. She’s awesome I love her!!! Tell her this was from Jennifer Martinez. Please

2023年11月20日

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