Having recently dealt with Norwich Trust and in particular, Ryan Beeson, I was impressed about how easy and efficient this loan was to organise through this company. From the start, all emails were re... ãã£ãšèŠã
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Absolutely brilliant service from start to finish. Abbey Nichols was amazing throughout and made the whole process feel easy and stress free. Communication was spot on, everything was explained clear... ãã£ãšèŠã
All I can say is what a great service From start to finish, from the application to receiving funds took less than 24 hours. The call handler i spoke with was lovely and was able to ensure affordabil... ãã£ãšèŠã
I applied for a loan to consolidate my credit card debt into one lower monthly payment, which can be quite a daunting process, but the team at Norwich Trust were so understanding and friendly. Huge sh... ãã£ãšèŠã
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Norwich Trust Limited ("Norwich Trustââ) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who donât want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.
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Floor 1, Norfolk Tower, 48-52 Surrey Street , NR1 3PA, Norwich, è±åœ
- 01603 801910
- welcome@norwichtrust.co.uk
- norwichtrust.co.uk
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Professionalism and prompt responses toâŠ
Professionalism and prompt responses to any queries I had.
Very poor customer service
Very poor customer service. My words were misinterpreted and my loan was,terminated within one hour. When I phoned back the staff were very rude.

Norwich Trust Limited ããã®åç
Abbey was really helpful
Abbey was really helpful. Made the minimum of fuss. Explained everything and made the whole process quick and efficient
Monica helped make the process stressâŠ
Monica helped make the process stress free , Thank you
You were absolutely fantastic
You were absolutely fantastic. The customer service person I spoke to was really present friendly and a very helpful.korolis
Easy process
Easy process. Amy was very helpful and patient. Company met my needs.
staff were helpful and explainedâŠ
staff were helpful and explained throughout
Great Customer Experience
The Customer Service was outstanding everyone I dealt with were knowledgeable and curteous.
Very good easy and perlite people toâŠ
Very good easy abd perlite people to work with will definitely be useing again in the future if I need to
Ryan was great and made the processâŠ
Ryan was great and made the process really easy and was great through the whole thing.
Very good customer service andâŠ
Very good customer service and communication
Fantastic
Fantastic, went through all the information relevant to me personally, straight forward application and give me my answer within 24hrs, person I dealt with was very clear and straightforward, process was professional, smooth and simple.
Excellent Experience
A refreshingly personal and professional approach to understanding someone's financial needs resulting in an appropriate product delivered in a timely manner.
Monika could not have been more helpful, taking personal ownership of my case and keeping my updated regularly throughout the application.
Efficient
Very friendly. Excellent explanations throughout the process. Time to consider answers.
Monika was very thorough and helpful!
Amazing customer service and made meâŠ
Amazing customer service and made me feel at ease talking about my finances
The customer service was great
The customer service was great. They gave me several options to explore and process from requesting funds to receiving them was very quick. I would definitely use them again
Great & Quick service
Very quick, open and transparent process. Completing online docs was very straightforward and great follow up from an actual person who took the time to listen for any questions and was very clear on explaining the process in great detail
Excellent made it very easy and greatâŠ
Excellent made it very easy and great communication
Very easy to understand andâŠ
Very easy to understand and straightforward. Staff are extremely helpful.
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