At our initial meeting Kellyann asked if there were any engagement ring designs I liked and to show her pictures of these. I shared 3 with her and by the same afternoon she had emailed a quote for all... もっと見る
企業が回答しました
所在地
所在地を変更Saint Georges Terrace 105, level 3 suite 16, 6000 Perth, Western Australia, AU
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Just finished my appointment after choosing my wedding band. I was tossing up between getting something unique or something as a perfect match to the engagement ring. I tried on multiple designs and w... もっと見る
企業が回答しました
I purchased both mine and my partners engagement rings from Novita Diamonds last year. Doria was responsive, helpful, and very patient throughout the design process. I provided examples of what I was... もっと見る
企業が回答しました
The Novita Diamonds experience was amazing! The staff were extremely helpful, very knowledgeable and an absolute pleasure to deal with. Upon picking up the ring, I was treated like royalty as was my f... もっと見る
企業が回答しました
企業情報
Novita Diamonds - Perth について
当該企業による記述
Novita Diamonds is proud to be one of the world's largest Lab Grown Diamonds retailers, with showrooms in Australia, NZ, the UK, Germany, Spain, Singapore, Malaysia and HK. Our lab-grown diamonds are created using state-of-the-art technology that not only produces the highest quality diamonds but also offers a sustainable and ethical alternative to mined diamonds. We are committed to providing our customers with high-quality fine diamond jewellery pieces without spending a fortune.
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
Ethical Lab Grown Diamonds
当該企業による記述
- We're committed to our planet!
Free lifetime warranty and cleaning
Buy with confidence!
Our aim for all our customers is that they receive a lifetime of enjoyment from their jewellery.
連絡先
Saint Georges Terrace 105, level 3 suite 16, 6000, Perth, Western Australia, オーストラリア
4.9
優良
105件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The most beautiful wedding set and customer experience
At our initial meeting Kellyann asked if there were any engagement ring designs I liked and to show her pictures of these. I shared 3 with her and by the same afternoon she had emailed a quote for all of them. After that it was a no brainer to stay with Novita to make the wedding ring design truly ours and also purchase my husbands wedding band. Kellyann's attention to detail, customer service and care made our experience. I highly recommend Novita Perth. I love the quality and bespoke design of my wedding rings.
2026年4月7日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you so much for your beautiful review 💎✨ We’re absolutely delighted to hear about your experience with Kellyann and Novita Perth! It’s wonderful that she was able to take your inspiration and turn it into tailored options so quickly 💍🤍 We’re thrilled you chose us not only for your wedding ring but also your husband’s band, what an honour to be part of such an important chapter in your lives 💕 Thank you for your high recommendation, and we hope your bespoke rings bring you joy for a lifetime ✨💖
Just finished my appointment after…
Just finished my appointment after choosing my wedding band. I was tossing up between getting something unique or something as a perfect match to the engagement ring. I tried on multiple designs and went with the unique one, an emerald cut half eternity band. The staff were very accommodating and friendly and were very patient with me while I tried on so many designs.
2025年6月3日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you for sharing your wonderful experience! 💍✨ Going for a unique emerald cut half eternity band sounds absolutely stunning and a beautiful way to express your style alongside your engagement ring. We’re thrilled our team could be patient and accommodating throughout your journey. Wishing you all the best as you prepare for your big day! 💎😊
A truly great experience
A truly great experience. Overwhelmed by the large range available but was able to narrow it down and purchase. I came recommended by my sister who purchased a bracelet last year.
2025年6月11日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you for the lovely review! 💖 We're so glad you had a great experience and found the perfect piece from our collection 💎 It’s always wonderful to hear when happy customers bring in family, big thanks to your sister for the recommendation! 🫶✨ Enjoy your new sparkle! 💫
Nothing shy of amazing!
From the first time I contacted Novita I had amazing experiences. My first consultation was so much fun, nothing was too much effort. I went back for two more appointments until we found the perfect stone and setting. Doria was bubbly, professional and incredibly knowledgeable and was able to answer every question we threw at her. Ive bought jewellery before and been pressured into a purchase and regretted it but at Novita, there was no pressure, just guidance and support which made the whole experience just bliss. I haven't seen the finished ring yet (i havent been well so my partner is waiting until my surgeries are all done) but he said it is the most spectacular piece of jewellery he's ever seen, the sparkle from the diamond left light spot in his vision for a few minutes. Ill definitely post an update with photos when I have it. 💍 💕
2025年5月7日
自発的なレビュー
Novita Diamonds - Perth からの回答
Wow – thank you so much for this beautiful and heartfelt review! 💖 We’re beyond thrilled to hear your journey with Novita has been filled with joy, support, and sparkle! Doria will be over the moon to know her care and knowledge made such a positive impact. ✨ Sending love and healing vibes your way! 💕
One of the best places to purchase a lab grown diamond
Very knowledgeable, didn’t try to over sell a bigger diamond and was very happy to accommodate any requests I had.
2025年1月20日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you for your kind words! 😊 We're glad our team provided knowledgeable guidance without pressure and happily accommodated all your requests. It’s important to us that you feel comfortable and confident every step of the way. Enjoy your beautiful diamond! 💎✨
The perfect engagement ring
Dora helped us find exactly what we wanted in an engagement ring with great service throughout the whole process. Well priced and amazing quality. Highly recommend
2025年3月22日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you for the lovely review! 💍✨ We're so glad Dora could help you find the perfect engagement ring and make the whole process smooth and enjoyable. Great service, amazing quality, and fair pricing, that’s what we aim for! 💎😊 Thank you for the recommendation!
The Novita Diamonds experience was…
The Novita Diamonds experience was amazing! The staff were extremely helpful, very knowledgeable and an absolute pleasure to deal with. Upon picking up the ring, I was treated like royalty as was my fiancee when she went in to design her dream engagement ring. I would highly recommend Novita to anyone looking to purchase that unique bit of jewellery for their special someone!
2025年1月23日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you for such a glowing review! 💎✨ We're so happy to hear your experience at Novita Diamonds was nothing short of amazing. Treating you and your fiancée like royalty is exactly what we strive for! 👑💖 It means the world to us that you found the perfect piece and felt supported throughout the journey. Thank you for the high recommendation, we’re honoured to be part of your love story! 💍😊
Elegant, Romantic, Simple and Sincere
I had the most wonderful experience at Novita, and I owe a huge part of that to Doria. From the moment we discussed, she made the entire process of choosing an engagement ring feel personal, seamless, and genuinely special.
She was patient, incredibly knowledgeable, and guided us with warmth and professionalism every step of the way. Her eye for detail and genuine care made all the difference—she didn’t just help us find a ring, she helped us create a lasting memory.
We couldn’t be happier with the final result. The ring is stunning, and the entire experience was everything we hoped for and more. Thank you, Doria, for making this such a meaningful and joyful journey.
2025年4月30日
自発的なレビュー
Novita Diamonds - Perth からの回答
Wow, thank you so much for such a heartfelt review! 💖
We’re beyond thrilled that Doria could make your engagement ring journey so personal and memorable. Her passion for detail and genuine care truly shines through, and it’s wonderful to hear how much it meant to you both ✨💍Congratulations on your stunning ring — here’s to a lifetime of love, joy, and sparkle! 🥂💫
Thank you for letting us be part of your special story!
Novita Perth have been amazing from the…
Novita Perth have been amazing from the very start. We got our engagement and wedding bands made with Novita and would highly recommend their service and their jewellery if you are in the market for lab grown. My engagement ring is always complimented. Thank you so much again.
2025年4月3日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you so much for your lovely words! 💍✨ We’re thrilled to hear you had such a great experience with our Perth team — it was an absolute honour to create your engagement and wedding bands 💎💖 Your kind recommendation means the world to us, and we’re so happy to hear your ring is getting the compliments it deserves! 😍 Wishing you both a lifetime full of love, laughter, and sparkle! 💫
Absolutely amazing customer service
Absolutely amazing customer service !
Flawless communication, service and extraordinary product ! Super happy, have bought engagement rings and now weddings rings!
2025年3月15日
自発的なレビュー
Novita Diamonds - Perth からの回答
Wow, what an incredible review! 😍 We're over the moon that you've trusted us with both your engagement and wedding rings—it’s an absolute honour to be part of your love story! Wishing you a lifetime of happiness (and plenty of sparkle ✨)!
10/10 would recommend
Firstly, my ring is stunning! My fiancé, and the team at Novita Diamonds created a beautiful ring for our recent engagement and I couldn’t be happier! The ring was a little too big, but resizing was a very easy process. The showroom is beautiful and the team are very knowledgeable and helpful. 10/10 would recommend!
2025年2月11日
自発的なレビュー
Novita Diamonds - Perth からの回答
Congratulations on your engagement! 💍🎉 We're so happy to hear that you love your stunning ring and had a fantastic experience with us. 😊 It’s great to know the resizing process was smooth and that our team could assist you every step of the way. Wishing you both a lifetime of love and happiness! 💖✨ 10/10 would love to see you again! 😉
Awsome product
Absolutely stoked with the engagement ring purchased through Novita Perth. Couldn’t be happier the ring itself was awesome and couldn’t fault the service.
My fiancé loved it!
2025年1月15日
自発的なレビュー
Novita Diamonds - Perth からの回答
Wow, thank you for your amazing feedback! 🤩 We're thrilled to hear that you’re absolutely stoked with the engagement ring and that your fiancé loves it! 💍✨ It means the world to us that both the ring and our service exceeded your expectations. Wishing you both a lifetime of love and happiness! ❤️🎉
Novita Diamonds - Perth からの回答
Wow, that’s the ultimate compliment! 🌍💎 Thank you so much! We’re thrilled to have been a part of your journey and can’t wait to welcome you back for more sparkling moments! ✨😊
5 star service
Accomodate multiple visits without partner to get the perfect ring, professional, responsive and asked the right questions to help uncover what the best approach should be.
2025年1月29日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you for your thoughtful review! 💍✨ We're so glad our team could accommodate multiple visits and help you find the perfect ring, even without your partner present. 😊 It’s great to hear that our professionals were able to ask the right questions to guide you to the best choice. We appreciate your feedback and are so happy you had a positive experience with us! 💖
Stunning quality and exceptional customer service
I recently purchased a necklace and bracelet from Novita Diamonds, and I am beyond impressed with both the quality of the products and the outstanding customer service. From the moment I made my purchase, the team was incredibly attentive, ensuring every detail was taken care of. They really went above and beyond to make sure my experience was smooth and enjoyable.
The jewellery itself is absolutely gorgeous—high-quality craftsmanship and beautiful design. I can tell that a lot of care and attention went into making these pieces. They are elegant, timeless, and exactly what I was hoping for.
I’m so pleased with my purchase and will definitely be coming back for future pieces. Highly recommend Novita Diamonds to anyone looking for both exquisite jewellery and great service!
2024年9月14日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you so much for your amazing review! 💎✨ We’re absolutely thrilled to hear how pleased you are with both your necklace and bracelet, and that our team was able to provide you with such attentive service. 😊 Your appreciation for the quality and craftsmanship of the jewellery means the world to us. We can't wait to assist you again in the future! Thank you for recommending Novita Diamonds! 💖
My experience with Novita was the best
My experience with Novita was the best, Doria was great, she showed me different options and helped me choose the perfect ring, my fiancé and I are so happy. Thanks to Doria and all the team at Novita. ❤️
2024年4月16日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you so much for your wonderful review! 💍✨ We're so glad to hear that Doria could help you find the perfect ring and that both you and your fiancé are happy with your choice. 😊 Your appreciation means a lot to us, and we’re so grateful for the opportunity to assist you. Wishing you both all the best on this exciting journey! ❤️
Dream design
I loved designing my dream ring with my partner. Being able to try the different diamond sizes, cuts and settings really helped me to customise my ring to be everything I’d hoped it would be. I couldn’t be happier with final product.
2025年1月24日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you for your wonderful review! 💍✨ We’re so happy to hear that you had such a great experience designing your dream ring and that you’re thrilled with the final product. It’s amazing to know that trying out different sizes, cuts, and settings helped bring your vision to life! 😊 Enjoy your beautiful ring, and thank you for choosing Novita Diamonds! 💖
Best selection of diamonds
Best selection of diamonds, best prices, excellent customer service, ring build time was faster then expected. Hard to find a park in perth.
2025年1月16日
Novita Diamonds - Perth からの回答
Thank you for your wonderful feedback! 🌟 We're thrilled to hear you loved our diamond selection, competitive prices, and speedy service. 🛠️✨ Sorry about the parking—Perth does like to keep us on our toes! We hope your new ring makes it all worthwhile. 💍 If there's anything else we can do for you, don't hesitate to reach out.
Beautiful experiance amazing ring
I couldn’t be happier with my recent experience purchasing an engagement ring from Novita Diamonds in their Perth store. From start to finish, everything was flawless and the staff deserve a special mention. From the moment I walked in, I was greeted with a warm and friendly welcome. They really went above and beyond in answering all of my questions, it felt like they genuinely cared about making sure I found exactly what I was looking for, not just selling me a ring. I chose a radiant cut diamond and it is absolutely breathtaking, uniquely captivating the way it combines the elegance of an emerald cut with the brilliance of a round cut. The facets of the radiant cut are arranged to create a stunning interplay of light, allowing the diamond to sparkle from every angle.
2024年10月25日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you so much for your glowing review! We're absolutely delighted to hear that your experience at our Perth store was flawless from start to finish. Our team is dedicated to helping you find exactly what you're looking for, and it's wonderful to know that their warmth and care made a lasting impression. We’re thrilled that you chose the radiant cut diamond—it's truly a stunning and unique choice, and we’re so happy it captures the elegance and brilliance you were looking for. We wish you all the best with your engagement and appreciate you recommending us. 💍✨
Novita Diamonds, an easy choice!
Novita Diamonds were by far the easiest choice for my beautiful wedding band! They helped me select the perfect ring to match my engagement ring. We tried over 10 different jewellers and none of them could beat novitas value for money. Even after purchasing they are friendly and easy to contact.
2024年11月8日
自発的なレビュー
Novita Diamonds - Perth からの回答
Thank you for your fantastic review! We're so pleased to hear that we were able to help you find the perfect wedding band to match your engagement ring. It's wonderful to know you found great value for money with us after exploring other options. We’re always here to assist you, even after your purchase, and appreciate your kind words. Thank you for choosing Novita Diamonds—we wish you a lifetime of happiness with your beautiful rings! 💍✨
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。