Can’t believe how lovely my ring is I’m over whelmed My husband ordered the ring for me a present The ring was to big ( husband through I had fat fingers lol), so when we were on holiday in Adel... もっと見る
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April was incredibly helpful throughout the entire process. As someone who knew nothing about diamonds, she patiently walked me through everything — the 4Cs, ring settings, sizing, and payment options... もっと見る
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I took my partner there to choose her ring, and all I can say is the experience was amazing from start to finish. Yen was incredibly helpful, attentive, and made sure we found exactly what we want... もっと見る
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At our initial meeting Kellyann asked if there were any engagement ring designs I liked and to show her pictures of these. I shared 3 with her and by the same afternoon she had emailed a quote for all... もっと見る
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企業情報
Novita Diamonds について
当該企業による記述
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
Ethical Lab Grown Diamonds
当該企業による記述

- We're committed to our planet!
Free lifetime warranty and cleaning
Buy with confidence!
連絡先
Sydney -Parramatta - Melbourne - Adelaide - Perth - Brisbane, オーストラリア
- 1800 503 082
- contact@novitadiamonds.com
- novitadiamonds.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
5 stars
I booked an online consult to go through different engagement ring designs. Marianela was great with helping me work out a custom design and select a diamond. Afterwards I got to make adjustments to the digital CAD mockups they sent me before committing to the final design. They were prompt with making the requested adjustments, and the final product turned out exactly as we'd agreed on. Their pricing was also very reasonable for a custom ring

Novita Diamonds からの回答
Amazing - Highly recommended
I bought some diamond Huggies earrings - they are perfect and the packaging is outstanding. Based on my experience I cannot recommend them highly enough. They are super helpful and their products are clearly quality.

Novita Diamonds からの回答
First of all thanks to rachana sister…
First of all thanks to rachana sister who made it possible and the team who said the ring can be made in the minimal time frame. The pressure i put on them might be a lil too much but they made it happen.☺️
Thanks NOVITA DIAMONDS PARRAMATTA

Novita Diamonds からの回答
The BEST decision I made for my wedding ring!!
I wouldn’t have found the perfect ring… if I hadn’t found Novita!!! My wedding ring journey was not easy. I went to almost every jewellery store I could find — searching and honestly, feeling a little disappointed every time. Nothing felt just right… until I walked into Novita.
From that very first moment, I just knew — they had exactly what I was looking for. Unlike other places with limited samples and imagination, Novita had a wide range of stunning, ready-to-view designs that helped me truly visualise how my dream ring would look. That changed everything.
I even got to customise my ring entirely to reflect what I wanted — and the end result? It was beyond beautiful. It was perfect.
And special thanks Ken Yee!! She was incredibly kind and so patient with me. She guided me through every step, gave me the freedom to explore and imagine and made me feel supported. Her passion made the whole experience unforgettable.
To anyone searching for the one (ring AND experience), Novita is the answer. Trust me — your dream ring is waiting there!

Novita Diamonds からの回答
Great product and service
Novy again out did herself!! My custom wedding bank looks perfect with my ring!! The team were great doing everything from a simple photo i had!! And without breaking the bank! Also gave a helpful payment plan :)

Novita Diamonds からの回答
First Class Service
What an amazing experience getting a beautiful ring for our 25th Wedding Anniversary. From start to finish April was friendly, helpful and stayed in touch with updates throughout the entire process. I am beyond happy with how it turned out and would not hesitate to recommend anyone looking for a beautiful piece of jewellery.

Novita Diamonds からの回答
Recomendable 100%
Maravillosa atención, rapidez en el envío y los pendientes una fantasía.Gran servicio

Novita Diamonds からの回答
Great service and experience
My lady and I were so happy with our experience together trying on engagement rings together. I now have the exciting time to propose.

Novita Diamonds からの回答
Fantastic experience
Had a fantastic experience at Novita with the assistance of Paul who helped us acquire an engagement ring, wedding band, pair of earrings and a necklace pendant. Paul was clearly extremely knowledgeable on the subject and took his time to explain all the various options that were available to us. The service provided was nothing short of great and we would thoroughly recommend Novita to friends and family. Really pleased with the service and can’t wait to receive the jewellery in the coming weeks!

Novita Diamonds からの回答
Excellent personal service
Excellent personal service. Beautiful jewellery. The whole process is a pleasure.

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Heartbreaking experience handled with shocking disregard
Unfortunately I didn't get to have a nice experience like every other customer who was able to write such nice reviews.
After having my engagement and wedding rings stolen in a home invasion, I returned to this jeweller—the same one my husband originally bought my engagement ring from—expecting professionalism, compassion, and basic competence. What I got instead was a string of blunders, broken promises, and appalling customer service.
I placed two new orders with them: a replacement engagement ring and a new wedding band. On collection day, I was told—all too casually—that the rings were too small. They admitted this error in writing. When I requested £60 off the final price to cover the cost of travel due to their mistake, I was met not with an apology, but with a spiteful, rude email that frankly should never have come from a professional business.
To save face, they later promised the £60 off and a complimentary gift on my return. Today, I was told the gift isn’t happening—because clearly, keeping their word is optional here.
This entire experience has been needlessly stressful and upsetting—especially given the emotional weight of what these rings were meant to replace. They had one job: to offer support and get it right. They failed on every count.
I regret ever walking back through their doors.

Novita Diamonds からの回答
婚姻不仅是两个人的结合
婚姻不仅是两个人的结合,更是神赐予的宝贵礼物。祂的爱深不可测,永不离弃。愿我们一生献上自己,当作活祭,讨神喜悦而活,婚姻交托在祢手中。夫妻不再是两个人,乃是一身子。所以神配合的,人不可分开。爱与真理的雅歌,是充满浪漫与情感的诗篇,但它不仅仅是一段恋爱的,更是神与祂的爱是何等海阔高深,爱深不可测,永不离弃。深厚爱的真谛与婚姻联合一灵,相亲相爱,相依相伴,是纯洁圣性的爱的真谛。我从深处向你乎求,求你不容大水漫过我,因为众水要淹没我;我陷入在深淤泥中;没有立脚之地;求你使我出离深水。不容大水深渊吞灭我;我到了深水中,大水漫过我身;菠浪沸腾,在祸害中你领我出来,使我脱离祸害中,你使狂风此息,波浪平静,我到了深水中,大水漫过我身,你从高处伸手抓住我。你使风平浪静,大水沸腾之时,我心依靠你。你向我的爱如潮水滔滔不绝,永不此息。我从水中经过的时候,你必与我同在、我渡过江河的时候,水必不淹没我; 我从火中行走的时候,必不会烧伤,火焰也不会在我身上烧起来。我对我的爱何等深渊无法测度。我一生一世都要爱你如爱己。愿你恋慕我的爱情,使你时时知足。我爱你,你爱我;我属你,你属我;永不分离。末后夏娃

Novita Diamonds からの回答
I recently purchased a wedding band for…
I recently purchased a wedding band for my fiancé and it was perfect! The service was great start to finish and it was exactly the gold band my fiancé wanted. 10/10. Thank you!

Novita Diamonds からの回答
Excellent customer service and super…
Excellent customer service and super happy with my wedding band!

Novita Diamonds からの回答
Incredibly disappointing…
I’ve had an incredibly disappointing experience with my Novita tennis bracelets. My first bracelet’s clasp broke multiple times—even after bringing it in for repairs—until it eventually fell off and was lost. I used the offered discount to buy a replacement, only to have the exact same issue happen again.
The clasp on the new bracelet broke just weeks ago and was repaired, but it’s already broken again, less than a month later. Thankfully, I caught it this time before losing it, but this is unacceptable. The constant repairs, time spent going back and forth, and the overall poor quality have left me really frustrated and out of pocket.
I expected much better quality and service. I won’t be purchasing from Novita again unless this is resolved properly.

Novita Diamonds からの回答
Traumschmuck zur Hochzeit
Ich habe die 1ct Labordiamanten-Kreolen in 18 Karat Weißgold (Farbe E/F, Reinheit VS) bei Novita Diamond für meine Hochzeit gekauft – und sie haben all meine Erwartungen übertroffen! Die Ohrringe sind einfach wunderschön – elegant, funkelnd und von exzellenter Qualität. Man sieht sofort, dass hier auf jedes Detail geachtet wurde.
Auch der Online-Bestellprozess war reibungslos, die Lieferung erfolgte schnell und sicher verpackt. Besonders schön fand ich, dass der Preis wirklich fair war – für diese Qualität absolut top! Ich bin rundum zufrieden und würde jederzeit wieder bei Novita Diamond bestellen.
Vielen Dank für diesen besonderen Schmuck zu meinem besonderen Tag!

Novita Diamonds からの回答
Novita Perth have been amazing from the…
Novita Perth have been amazing from the very start. We got our engagement and wedding bands made with Novita and would highly recommend their service and their jewellery if you are in the market for lab grown. My engagement ring is always complimented. Thank you so much again.

Novita Diamonds からの回答
Perfect service from Novita!!
Amazing service from Novita. Every step was made easy. Initial phone calls, advice and information made the buying process
so smooth. We had to send our ring back for a re size and even this was so well handled. Really can't recommend these guys highly enough.. most
importantly the wife loves the ring.
Perfect all round

Novita Diamonds からの回答
Happy customer
I was really grateful to Novita Diamonds team. My order arrived earlier than expected, just in time before my birthday. I was really happy with my purchase.

Novita Diamonds からの回答
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