Can’t believe how lovely my ring is I’m over whelmed My husband ordered the ring for me a present The ring was to big ( husband through I had fat fingers lol), so when we were on holiday in Adel... もっと見る
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April was incredibly helpful throughout the entire process. As someone who knew nothing about diamonds, she patiently walked me through everything — the 4Cs, ring settings, sizing, and payment options... もっと見る
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I took my partner there to choose her ring, and all I can say is the experience was amazing from start to finish. Yen was incredibly helpful, attentive, and made sure we found exactly what we want... もっと見る
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At our initial meeting Kellyann asked if there were any engagement ring designs I liked and to show her pictures of these. I shared 3 with her and by the same afternoon she had emailed a quote for all... もっと見る
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企業情報
Novita Diamonds について
当該企業による記述
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
Ethical Lab Grown Diamonds
当該企業による記述

- We're committed to our planet!
Free lifetime warranty and cleaning
Buy with confidence!
連絡先
Sydney -Parramatta - Melbourne - Adelaide - Perth - Brisbane, オーストラリア
- 1800 503 082
- contact@novitadiamonds.com
- novitadiamonds.com
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Worth every cent!
Bought both engagement ring and wedding rings from Novita. From the first encounter we had with designing the engagement ring, to then designing our wedding bands was special. We truely loved the idea of making our own wedding bands and making it custom to us, with the engraving of our wedding date as well. It upsets me that I can’t wear it now but I know once I do it will be of favourite piece (besides my engagement ring of course) of jewellery I own! Thank you for making the experience and the design process so easy!!

Novita Diamonds からの回答
IF diamond Engagement Ring
Went to Novita to get our engagement ring, Michelle was clear in her explanation and managed to find us a IF diamond which is difficult to come by from other jewelery chain. If they have they did not make it searchable.
Post purchase was great as well, ring was ready before expected time. Around 6 weeks. Life time free cleaning Novita offered was also a factor that we took into consideration before our purchase.

Novita Diamonds からの回答
Perfect craftmanship
I knew years ago when I discovered Novita Diamonds that if my partner and I ever got married, I wanted a bespoke engagement ring from them. After learning about diamonds, I knew lab-grown was the right choice, and I admired what Novita stands for as a company.
When my partner proposed in Paris, he did so with a fake, oversized ring, which was hilarious! But he had already booked an appointment at Novita in London, so we could go together and design my perfect ring.
The bespoke ring process was seamless. The first CAD drawing was flawless, so no adjustments were needed. Five weeks later, my dream ring was ready. As someone with high standards for jewellery, I was nervous about the craftsmanship, but I didn’t need to worry—it was absolute perfection, exactly as I had imagined.
My fiancé and I will definitely be returning to Novita Diamonds to get our wedding rings by the end of the year!

Novita Diamonds からの回答
Satisfied client
From the moment I stepped into Novita Diamonds London, I felt truly valued. Their team guided me with warmth and expertise - a special shoutout to Yen - for helping me find the perfect diamonds for my bespoke ring and earrings that exceeded every expectation. The quality, craftsmanship, and ethical sourcing gave me complete confidence, and their customer service is unbeatable.The sparkle on the jewellery still takes my breath away. A truly satisfied client for life!

Novita Diamonds からの回答
Outstanding experience …
I had an incredible experience shopping for our engagement ring at Novita Diamonds on Queen Street. The entire process was seamless, and Lorie’s expertise made all the difference. Lorie guided us flawlessly through the design process, making sure the ring matched our vision perfectly.
The craftsmanship and quality of the ring are top-notch, and we couldn’t be happier with the final result. Highly recommend Novita Diamonds to anyone looking for beautiful, high-quality jewellery!

Novita Diamonds からの回答
The perfect engagement ring
Dora helped us find exactly what we wanted in an engagement ring with great service throughout the whole process. Well priced and amazing quality. Highly recommend

Novita Diamonds からの回答
Amazing customer service
Amazing customer service, updates every step of the way with my order. Beautiful ring, always get lots of compliments!

Novita Diamonds からの回答
Exceptional service and stunning jewellery
We’ve made two purchases from Novita Diamonds — a pair of lab-grown diamond earrings from their Singapore outlet in December 2024, and an eternity ring from their London store in April this year. On both occasions, the experience was faultless. The staff, Abigail in Singapore and Kim in London, were not only knowledgeable and professional, but also genuinely warm and welcoming. They made my wife and me feel truly special throughout the process. The quality of the jewellery is outstanding, and we couldn’t be happier. A brilliant experience from start to finish — highly recommended.

Novita Diamonds からの回答
The Novita Diamonds experience was…
The Novita Diamonds experience was amazing! The staff were extremely helpful, very knowledgeable and an absolute pleasure to deal with. Upon picking up the ring, I was treated like royalty as was my fiancee when she went in to design her dream engagement ring. I would highly recommend Novita to anyone looking to purchase that unique bit of jewellery for their special someone!

Novita Diamonds からの回答
Third time buying - happy customer
Third time buying from Novita online. Beautiful ring, flawless engraving, always professional, and this time delivered way ahead of schedule.

Novita Diamonds からの回答
Novita Diamonds Sydney
Fantastic experience with the Novita Diamonds team at their Sydney CBD store. Ryan was phenomenal throughout the process.

Novita Diamonds からの回答
Two carat solitaire
I got a beautiful 2 carat solitaire made for my 50th. Absolutely stunning service was great. A selection of rings and diamonds to fit My budget Was all there. It was amazing and my finish product is just stunning. Love it so much. Can’t fault I even had the free resize done and it’s perfect.

Novita Diamonds からの回答
Can’t recommend enough!
I had such a great experience with Rachana at Novita Diamonds, Sydney. I had little to no idea on what exactly I was after, and she was extremely helpful and easy to communicate with throughout the entire process. The quality, customer service, products, pricing, and quick timeframe in having my custom piece made and ready is why I recommend Novita Diamonds to friends and family.

Novita Diamonds からの回答
The people at Novita diamonds Melbourne…
The people at Novita diamonds Melbourne were terrific to deal with, explained everything so we could understand and got us exactly what we wanted. Would recommend!

Novita Diamonds からの回答
Fantastic Service
Saw Novita on line then visited store in Hatton garden without appointment. Usually need appointment but Laura very kindly helped us out. She was great! Explained how we design the ring showing us different variants. My ring is now made and it’s beautiful. Thanks Novita and Laura.

Novita Diamonds からの回答
Excellent Knowledge of diamonds and…
Excellent Knowledge of diamonds and tailored my shopping experience

Novita Diamonds からの回答
Elegant, Romantic, Simple and Sincere
I had the most wonderful experience at Novita, and I owe a huge part of that to Doria. From the moment we discussed, she made the entire process of choosing an engagement ring feel personal, seamless, and genuinely special.
She was patient, incredibly knowledgeable, and guided us with warmth and professionalism every step of the way. Her eye for detail and genuine care made all the difference—she didn’t just help us find a ring, she helped us create a lasting memory.
We couldn’t be happier with the final result. The ring is stunning, and the entire experience was everything we hoped for and more. Thank you, Doria, for making this such a meaningful and joyful journey.

Novita Diamonds からの回答
My experience with Novita was great and…
My experience with Novita was great and I received exceptional service. Their helpful team helped me a lot in choosing beautiful diamonds. I was impressed with the very competitive pricing. Highly recommended!

Novita Diamonds からの回答
Impeccable jewellery
I purchased my engagement ring and wedding ring from Novita. When it came to my second purchase I was given a loyalty discount. The service is very personal, in a quiet showroom and the staff are so friendly and helpful. Delivery was on time for both purchases.

Novita Diamonds からの回答
Incredible customer service
Novita diamonds had an extensive range of beautiful engagement rings to choose from. The consultant, April, was incredibly knowledgeable and helpful, and made the whole experience incredibly easy and pleasant. I felt I was able to get the best ring within my budget, and my fiancé fell in love with the ring instantly.
I highly recommend Novita diamonds

Novita Diamonds からの回答
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