Numa レビュー 

Numa からの回答

2025年9月17日

Thank you for this incredible review Darrin.

We are so pleased to hear that you are happy with the quality of your furniture, but even more so that our customer service truly made us stand out. Knowing that our team was incredibly helpful and pleasant in getting a delivery issue and a unit fault rectified promptly and without fuss is the highest compliment we could receive.

Your feedback is a testament to our commitment to a seamless experience, even when a challenge arises. We are here to help and truly value your business.

Numa からの回答

2025年9月17日

Thank you for your fantastic review Paul. We are so pleased to hear that your experience with our team was so helpful and that you received your order promptly and well-packaged. Your feedback is a wonderful confirmation of our commitment to excellent service from start to finish. We hope you enjoy your new furniture!

Numa からの回答

2025年9月5日

What a fantastic review Tam. We are so glad to hear that your experience with NUMA was so seamless from start to finish.

It's incredibly rewarding to know that the quality of both the frame and the soft furnishings met your expectations. We're also thrilled that our communication was "spot on" and that you found our after-sales support to be exceptional.

Thank you for choosing NUMA and for sharing your wonderful feedback. We hope you enjoy your new furniture for many seasons to come.

Numa からの回答

2025年9月5日

We are so pleased to hear that your order arrived so quickly and that the quality of the furniture exceeded all your expectations Quentin. Your feedback is a wonderful confirmation of our commitment to delivering both speed and exceptional quality. We hope you enjoy your new furniture for many seasons to come.

Numa からの回答

2025年9月17日

Thank you, Neil, for taking the time to leave this review. We are so pleased to hear that you love the product and found our staff to be very helpful.

We sincerely apologize for the issues you experienced with the courier's communication and the delay in your delivery. We understand how frustrating this must have been, and we want to assure you that your experience is important to us.

While we work with a trusted third-party carrier to get our furniture to you, we understand that their service is a direct reflection of NUMA. We have already passed your feedback on to them to ensure they improve their communication and delivery process.

We hope you will enjoy your new furniture for many years to come and that your next NUMA experience will be a seamless five-star one from start to finish.

Numa からの回答

2025年9月2日

Thank you for this wonderful review Elaine.

We're absolutely delighted to hear that you were so pleasantly surprised by the solidity and quality of your Bellaire lounger. It's fantastic to know that our cushions also met your high standards.

We're proud to build furniture that exceeds expectations, and we're so pleased that our customer service team was able to help you with your query. We hope you enjoy many relaxing moments on your new lounger!

Numa からの回答

2025年9月1日 に公開

Thank you for your review Maxine.

We are so pleased to hear that you are happy with the high-quality materials and that the delivery was quick. Your feedback is a fantastic confirmation of our commitment to delivering great products and a seamless experience. We hope you enjoy your new furniture.

Numa からの回答

2025年9月1日

Thank you for this incredibly detailed and valuable review Darrell.

We are delighted to hear that you are so pleased with your new 2-seater sofa and chair. It's fantastic to know that they met your desire for something chunky and that the assembly process was so quick and easy.

Your feedback on the powder coating is especially meaningful to us. As a professional in the field, your seal of approval is a powerful testament to our commitment to a high-quality finish and durable construction. We are so glad that seeing the furniture in person convinced you of its true value and long-lasting quality.

We hope you enjoy your new furniture for many seasons to come, we're here if you need us again.

Numa からの回答

2025年9月1日

Thank you for the wonderful review Dalbir. We are so pleased to hear that you are happy with the great quality of your furniture and our customer service. It's fantastic to know that it looks so great on your terrace, we knew it would. We hope you enjoy it for many years to come.

Numa からの回答

2025年9月1日

Thank you for the fantastic review Ray. We are so pleased to hear that you are very happy with your purchase and that you love your new NUMA product. We hope you enjoy it for many years to come.

Numa からの回答

2025年9月1日

Thank you for your review. We are so glad to hear that you love your new sofa and were happy with the delivery service.

Your feedback about the base cushion is incredibly valuable. We understand how a two-piece cushion could make it easier to store, and we appreciate you bringing this to our attention. We will be sure to pass this on to our design and production teams for future consideration.

In the meantime, we hope you continue to enjoy your sofa for many years to come.

Numa からの回答

2025年9月1日

Thank you for your fantastic 5 star review Ron. We are so pleased to hear that you find the quality of our garden sofas so comfortable. Knowing that you would definitely recommend us means a great deal. We hope you enjoy many relaxing moments on your new sofa.

Numa からの回答

2025年9月1日

What a brilliant review to receive. Thank you for sharing.

It's fantastic to hear that your experience with NUMA was so smooth from start to finish. We are so proud that the build quality of our product was "spot on" and that our customer service met your high standards.

Knowing that we delivered a seamless journey from the moment you ordered to the moment it arrived at your door truly makes our day. We hope you enjoy your new furniture for many seasons to come.

Numa からの回答

2025年9月1日

Thank you for the fantastic 5-star review! We are so pleased to hear that you love your new furniture.

Knowing that you are happy with the very high build quality and fast delivery means a great deal to us. Your strong recommendation is truly the best compliment we could receive.

We hope you enjoy your new furniture for many years to come Andy.

Numa からの回答

2025年9月1日

We are delighted to hear that you are so pleased with the product. We are confident that its quality will bring you many years of enjoyment.

If you ever need us in the future, for any questions or assistance, please know that we will be here to help. Thank you for choosing NUMA.

Numa からの回答

2025年9月1日

Thank you for your review! We are so pleased to hear that you had a great experience with our communication and customer service.

It's truly rewarding to know that you are happy with the quality and cost-effectiveness of our products. We believe that everyone deserves great-looking, well-made furniture at a fair price, and your feedback confirms we are delivering on that promise.

We appreciate your recommendation and hope you enjoy your new furniture for many years to come.

Numa からの回答

2025年9月1日

What a pleasure it is to read this, Lisa! We are so glad that your experience with NUMA was so seamless. Knowing that our team delivered your sun loungers right on time and with a friendly touch truly makes our day.

We're even more delighted that you are so happy with the sun loungers themselves. It's fantastic to hear that the blend of good quality and great prices lived up to your expectations. That, paired with the peace of mind our guarantee provides, is exactly the feeling we want every customer to have.

Thank you for choosing NUMA. We hope you have many relaxing moments in the sun!

Numa からの回答

2025年9月1日

Thank you for your wonderful review Joanna. We are so delighted to hear that you love your Kepler chair and footstool.

The Kepler range has been a real hit with our customers this year, so it's incredibly rewarding to know that you are finding the quality "amazing" and that you are so happy with the comfort. Your kind words about our excellent customer service and high recommendation mean the world to us.

We are thrilled you are so pleased with your purchase and hope you enjoy many relaxing moments in your new outdoor space!

Numa からの回答

2025年8月28日

Thank you for this absolutely fantastic review Kenneth. We are utterly thrilled to hear that your experience with NUMA, from browsing to delivery and beyond, was so exceptional.

It's incredibly rewarding to know that you found your Malba dining chair pair to be a "superb product," highlighting the top quality, stylish design, and very easy assembly. We're also delighted that our rapid delivery and Val's quick, great customer service in resolving your query contributed to one of the best online shopping experiences you've had.

Your enthusiastic recommendation means the world to us. We hope you thoroughly enjoy your Malba dining chairs for many years to come.

Numa からの回答

2025年8月20日

Thank you for your fantastic review Jo, we are absolutely delighted to hear that you are so happy with the quality, style, and comfort of your new NUMA outdoor furniture. Knowing that it arrived within 48 hours and is already proving its quick-drying benefits is wonderful feedback.

We also appreciate you highlighting the upcoming availability of our covers. Rest assured, our team is working hard to have them ready for you as promised. We will be in touch as soon as they are available, so you can continue to protect your furniture and enjoy it for many years to come.

Thank you for your patience and for choosing NUMA.