Nunoo レビュー 85

I recently had the pleasure of interacting with Nunoo's customer service, and I couldn't be more impressed! From start to finish, the level of service I received was nothing short of outstanding.

The team was not only incredibly responsive but also displayed a genuine commitment to ensuring my satisfaction.

It's clear that Nunoo values its customers and strives to create a positive experience. They were patient, attentive, and made me feel like a valued customer throughout the entire interaction.

Kudos to the entire team for their dedication to excellence! I would wholeheartedly recommend Nunoo to anyone looking for not just great products but also an outstanding customer service experience.

Greetings from The Netherlands.

There was a problem with my order due to my own actions and I would like to cancel it. I immediately emailed Nunoo, they were very understanding and helped me a lot!

If there was a 100 star review, I would definitely give 100 out of 100 to Nunoo.
This is the best customer service I’ve ever dealt with.
I ordered a bag to a UPS parcel shop which I couldn’t pick up due to physically being absent in the country. I needed to request a redelivery to the original shipping address.
UPS were helpless with redelivering, they told me they can only redeliver the parcel to another UPS access point.
So I contacted Nunoo support team for further assistance.
Little did I know it would be absolutely the most incredible assistance and service I have ever had.
The biggest of Thanks goes to Christina — a member of Nunoo support team. Not only did Christina contact UPS to return the parcel to Nunoo warehouse so they can resend it to my orignal address, but also — to exempt me from long wait from receiving and then redirecting the bag — she sent the exact same bag straight to my original address so I don’t wait for Nunoo to receive the one UPS returned to them and then resend it to me. Without any additional cost!!!
Christina was always helpful, responsive and kind to me, she supported me throughout all the process and prevented me from having tons of headaches with UPS. Christina — just so you know — you are the Best!!! You are THE star of customer service and you are the true star of Nunoo and a great representative of the company.
Thanks to Christina and Nunoo team for the process to go smoothly and I cannot be more thankful for it.

Compré un bolso para mi hija en verde metalizado on line en Navidad y para el mes de Mayo había perdido todo el color por diferentes zonas, además la cadena se oxidó El forro, que venía cosido al límite, también se abrió entero.Un horror de calidad.No creo que repitiese…no son tan baratos

24 november heb ik een tas besteld. Ik moest 8 euro verzendkosten betalen. 1 december 's avonds laat sms'je dat de tas is afgeleverd via budbee bij de ah aan de andere kant van de stad. Extra sms'je dat ik voor eventuele thuisbezorging 2,90 extra moet betalen. Waarom wordt je bestelling voor 8 euro verzendkosten niet meteen thuis gestuurd?

Har købt 2 lækre tasker og en pung. Er helt forelsket i begge tasker, og meget tilfreds med taskernes design samt kvalitet.

Pakken min ble sendt i retur da postbudet ikke fant postkasse. Kontaktet kundeservice og spurte om det var mulig å sende den til utleveringssted isteden. Dagen etter er den allerede på vei på nytt, veldig bra! Raskt og hyggelig svar på kundeservice også.

Eind mei een tas gekocht bij Nunoo. Ontzettend blij mee, prachtige tas!
Helaas lieten de ritsen/ sluitingen na 2/3 weken al wat roestplekken zien.
Een maand na bestellen een mail gestuurd naar de klantenservice, helaas bleek dit erbij te horen…?!?
Erg jammer voor zo’n dure tas!! Een jaar later ziet de tas er dan ook echt niet meer uit.
Voor hetzelfde geld kun je beter een tas kopen bij een goedkopere winkel, gaat langer mee. De prijs-kwaliteitverhouding van Nunoo scoort naar mijn mening ver beneden maat, jammer. De tassen zijn overigens prachtig, mits ze niet roesten.

Zeer snel en fijne reactie nadat er iets van de rits afgebroken was!

Bestilte en gave til min veninde. Den kom hurtigt og sikkert. Skulle dog først give den til hende efter de 14 dages returret var udløbet, så skrev til deres kundeservice om det var muligt at forlænge denne. Fik hurtigt og venligt svar tilbage om at det kunne vi sagtens finde ud af:)

I ordered a bag which I could not pick up at the parcel delivery store on time and for this reason was sent back to Nunoo. The Nunoo service center I contacted afterwards told me that they would send a similar bag to my home at the same day. Without any additional cost. And 2 days later the bag was delivered.
Very much appreciated!

The customer service representatives responded very quickly to my original issue, they compensated me very generously, and they sent the correct order to me within the very next day (this is a gift that needed to arrive to me in time)!

Fantastisk kundeservice!
Jeg har en 4 år gammel nunoo taske, hvis rem desværre var blevet ødelagt, af mange års hverdagsbrug. Ringede til kundeservice for at høre om jeg kunne købe en ny. De havde desværre ikke den rigtige, men en, som lignede meget godt. Den sendte de på samme dag, mod et mindre beløb, hvilket er helt fair. Tusind tak for det og tak til søde Christina fra kundeservice, som var super professionel og imødekommende.

The experience was perfect ! I love the designs, a super affordable brand and I highly recommend it !

Wow...10 stjerner til dette firma - hvis det havde været muligt. Jeg bestilte en super flot taske fra Nunoo som jeg skulle bruge til gave. I denne anledning skrev jeg til firmaet dagen efter min bestilling (torsdag), for at høre om jeg kunne få min gave pakket ind. Kort tid efter samme dag, lå der det sødeste svar fra Christina, som skrev at de desværre ikke havde gavepapir - men at hun ville pakke tasken ind i silkepapir sammen med noget pænt bånd - og hun skulle nok gøre det så godt som hun kunne. Og senere samme dag fik jeg en bekræftelse på at pakken nu også var sendt (fredag). Allerede efter weekenden (mandag) kan jeg nu allerede hente min pakke. Og jeg glæder mig så MEGET. Tusind tak til Christina for utrolig god service og det er ikke sidste gang at jeg handler på hjemmesiden - den er spækket med gode tilbud

Fantastisk kundeservice. Jeg fik fat i en Jacob (tror jeg) fra Nunoo’s kundeservice. Min pakke blev desværre væk i posten med gls. Det er ikke Nunoo’s skyld, men han forstod frustrationen. Vi fandt en løsning på stedet, og jeg venter spændt på at modtage mine nye tasker. Derudover har jeg mange tasker derfra, og kvaliteten er altid i top:))

I fell in love with a bag I saw on instagram. I’ve never been a fan of woman bags but this bag caught my eye instantly. Unfortunately it was completely sold out. I send them an email and they promised me to send me an email when someone has returned it. I bought it today! Beautiful bags, and amazing service.

Great customer service! I had a problem with my order and got an immediate fantastic customer attention through their chat and they offered me a quick and satisfying solution.

I would recommend Nunoo 100%. Their handbags are super nice and good quality and their service is the best!!