They make it impossible to cancel. My mum has been told she cannot take these, as it may be dangerous with her other medications. We have tried all avenues to cancel, but there are no links provided,... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
If I could I would have given zero stars. Ripped off my husband who is having cancer treatment he bought supplements for £12.99 then 12 days later they take £79.99 from his bank for a subscription tha... もっと見る
企業が回答しました
Purchased a trial at £9.99 A week later company take £69.99 from my account with no authorisation beware of these scammers
企業が回答しました
cancel any subscriptions you might have taken out with this company immediately. If not sooner, and that awful fake Australian doctor .dr Barbara o.neil,who endorses all these scamms,she lends respect... もっと見る
企業が回答しました
1.1
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ネガティブなレビューの 100％に回答しています
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Hi I'm 86 years
Hi I'm 86 years
On the 12th July you took £12.95 £
from my bank on the 25th July you l
took £79.50 for something I haven't ordered or need at my age
These are withdrawals I didn't authorise so I would like the money sent back to my bank ASAP or I'm going to ask Lloyd's bank fraud team to deal with it
Pix*func-supplemen.com seems to be some sort of scam
Leslie Morris
2025年7月25日
自発的なレビュー
Nutranewera からの回答
Hi Leslie,
We’re sorry to hear about your experience and understand your concern. We’d like to investigate this matter and assist you as quickly as possible.
Please reach out to us directly so we can locate your account and review the charges in detail:
📧 Email: ceo@nutranewera.com
📞 Hotline: +44 800 066 8992
Once we hear from you, we’ll work on resolving this promptly.
Beware of this trickery. some tablets online to help me…
I bought some tablets online to help me with glucose control and as a supplement to assist with good cardio health. These offers were sold as a one off
Payment of £12-50 And to cover p&P. There was no commitment
to an ongoing payment for monthly supplies of same. However they have deducted £79.50 from my account and continue to depatch tablets which by the way are a cheap
product available through herbalist on line at a fraction of the price. I have requested my bank to decline further payments and I intend to get Trading Standards to investigate this company who I believe are using false pretenses to obtain sums of money not part of a transparent
Transaction. They do not give a customer support telephone or email and I fear they are a scam.
John S Stockport UK
2025年7月10日
自発的なレビュー
Nutranewera からの回答
Dear John,
Thank you for taking the time to share your feedback. I’d like to sincerely apologize for the experience you’ve had with our service. We regret that we fell short of your expectations and truly understand the frustration and inconvenience this may have caused.
At the heart of our company is a genuine commitment to customer satisfaction, and we value every opportunity to make things right.
We’ve sent a message to the email address you used when placing your order. Kindly check your inbox (and spam folder, just in case), as it contains information and solutions to help resolve the issue you've encountered.
If there’s anything further we can do, please don’t hesitate to reach out
I have just seen money taken from my…
I have just seen money taken from my nank account £79.90 for.Pox mainnutritionera I did not send for this product or write any form of request I need my mom back. I don’t have money to loose in this way. I don’t work. I am disabled. Miss Major
2025年7月14日
自発的なレビュー
Nutranewera からの回答
Dear Miss Major,
Thank you for bringing this to our attention, and I'm truly sorry to hear about your experience. We understand how concerning unexpected charges can be, especially in your circumstances, and we want to help resolve this as quickly as possible.
To provide the appropriate support, could you please contact us directly via your email address used during the purchase, and any additional details you may have about the charge or product received?
Rest assured, we’re committed to finding a solution that works for you.
We look forward to assisting you and making this right.
Scam
My partner ordered a product from them for £9.95 which he received. He has received nothing else from them and I had to freeze my card as every few days they are trying to take £69.50 from my card. When I emailed them I was offered £15 discount on future orders which is a nonsense. We arent planning to make any future orders. My partner only wanted to try out their product but wasnt happy with it and made no further orders. It is still not clear what they keep trying to take £69.50 from me every few days for as we haven’t received anything other than the 1 bottle that was paid for already.
2025年7月12日
自発的なレビュー
Nutranewera からの回答
Dear Silvia,
We’re truly sorry to hear this situation has caused concern — that’s never our intention. It’s possible this matter may have already been resolved through a previous conversation, but if there are still any outstanding issues, we’d be grateful if you or your partner could reach out to us directly.
Please contact us so we can double-check everything and ensure all concerns have been fully addressed.
Danger do no not trust this site I did and now they keep taking out money from my account
Danger do no not trust this site I did one order and over charged the original amount and freight and now they are illegally taking money out of me account every month
I am reporting to the bank and fraud to follow up
Tb
2025年6月21日
自発的なレビュー
Nutranewera からの回答
Dear Terry,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
I don't know what I have signed up for up for…
I don't know what I have signed up for but the first payment was £12.75 then yesterday 16/06/2025 I checked my account and you took £79.75 your taking the piss taking people's money like this.
I wont a refund now.
2025年6月16日
自発的なレビュー
Nutranewera からの回答
Dear Lee,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
I requested a free trial for £9.95 got…
I requested a free trial for £9.95 got the product then was immediately charged £49.95 as 12 days free trial had ended. It had not anyway 12 days is not long enough.
I cancelled the subscription returned the product to USA at great expense and they still won’t reimburse me. Con as the company is supposed to be in UK.
2025年5月10日
自発的なレビュー
Nutranewera からの回答
Dear Janet,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
Well I went here to get 4 bottles of…
Well I went here to get 4 bottles of this and it was meant to be $40 I was charged $243 and I really wanted to get my refund back as soon as possible as this is not fair plz and thank u
2025年6月12日
自発的なレビュー
Nutranewera からの回答
Dear Craig,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
I'm sure it's a scam.
I looked on my credit card and found a debit amount for £79.90, with the transaction taken place today, 9th June 2025. I have never heard of this company. I then found another transaction for £12.95 this was taken on the 29th May 2025. I cannot trace any purchase on my mobile for this company. To top it the bank has put it's a recurring payment. I looked at this review and tried to go to the web site but it came up as 404 page not found. I'm going to phone the telephone number I found for their London Office, but I have a funny feeling that that won't work either. I urge the company to contact me if they read this. I will update this post once I've got more information. DON'T deal with them, I'm almost sure it's a scam.
2025年6月9日
自発的なレビュー
Nutranewera からの回答
Dear Monika,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
You have taken 3 payments of nearly £50…
You have taken 3 payments of nearly £50 out of my account. No idea what I have even purchased. How do I cancel this recurring card payment?
This is theft!
2025年5月11日
自発的なレビュー
Nutranewera からの回答
Dear Marlene,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
There is no such feature in the Chain…
There is no such feature in the Chain as to cancel the subscription yourself
2025年5月5日
自発的なレビュー
Nutranewera からの回答
Dear Arturas,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
I had purchased some supplements online…
I had purchased some supplements online for £12.95 on the 22nd April. Today the same company going under the name of pix*funk-supplement.com have take another payment of £89.95. There was no ongoing subscription agreed to in the original purchase and now I cannot even contact the company to have my details removed from their system. Absolutely disgusting..... avoid like the plague!
2025年4月22日
自発的なレビュー
Nutranewera からの回答
Dear Marc,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
⚠️ SCAM – Hidden Charges & Dishonest Company ⚠️
I purchased a product for £12.95 thinking it was a one-off deal. Two weeks later, I was charged £89.90 without warning or my consent. I had not placed any further order or agreed to any ongoing subscription.
When I contacted the company, they were completely unprofessional and dishonest, falsely claiming I had agreed to a subscription. At no point during checkout was this made clear.
Worse still, they said I could only cancel if I returned the bottles unopened, making it impossible to try the product without being trapped into ongoing charges.
I’ve received no proper response from their customer service. This is clearly a deliberate scam built around misleading terms and hidden fees.
Avoid this company at all costs. Do not fall for it.
2025年4月20日
自発的なレビュー
Nutranewera からの回答
Dear Douglas,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
My wife passed away 2 years ago and I…
My wife passed away 2 years ago and I am still receiving tablets she was using and money is still being taken from my bank monthly. I cannot get anybody from this company to sort. It out
2025年1月3日
自発的なレビュー
Nutranewera からの回答
Dear friend,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Made a purchase for £12.95 2 weeks…
⚠️ ⚠️ WARNING ⚠️ its a scam theres a hidden subscription they dont tell you about. If you make a purchase you cant actually take the supplements because you need to send back unopened bottles to cancel the subscription. I made a purchase for £12.95 2 weeks later got charged again for £89.90 which i never approved or ordered anything off them for and got no response when i emailed them about it. My advice would be stay away
2025年4月17日
自発的なレビュー
Nutranewera からの回答
Dear Terry,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Dear sir
Dear sir
I have found you from my bank account took the amount USD69.95,on 7th April 2025, yesterday, you may make mistakes , I haven't buy any products ago, please cancel this payment as soon as possible thanks
Michael Hsiao
2025年4月7日
自発的なレビュー
Nutranewera からの回答
Dear Michael,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Why are you taking out for 2 months…
Why are you taking out for 2 months $106 nz dollars and I haven't ordered anything I would like this to stop very rude of you to take my money without conformation
2025年4月2日
自発的なレビュー
Nutranewera からの回答
Dear Nadia,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
I was billed for something I didn’t…
I was billed for something I didn’t want ,I’ve been to my bank and cancelled my card ,I would like to resolve this matter but if I get no joy I will go back to my bank you have my details how I don’t know so e-mail me
2025年4月4日
自発的なレビュー
Nutranewera からの回答
Dear Jennifer,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
I did write you a number of times …
I did write you a number of times because you taken money without my premation and even after l write you still continously taken money my account so l just want know why you keep taken out the money my money my account
2025年3月28日
自発的なレビュー
Nutranewera からの回答
Dear Fuuada,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
scam
This company has taken £100 in 2 months for a supplement my elderly disabled mother does not need, have no idea how they even know hoe they got card details and the email confirmation I found in Junk folder has no website or contact info on to stop this ongoing subscription
2025年3月27日
自発的なレビュー
Nutranewera からの回答
Dear Janice,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
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