They make it impossible to cancel. My mum has been told she cannot take these, as it may be dangerous with her other medications. We have tried all avenues to cancel, but there are no links provided,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
If I could I would have given zero stars. Ripped off my husband who is having cancer treatment he bought supplements for £12.99 then 12 days later they take £79.99 from his bank for a subscription tha... もっと見る
企業が回答しました
Purchased a trial at £9.99 A week later company take £69.99 from my account with no authorisation beware of these scammers
企業が回答しました
cancel any subscriptions you might have taken out with this company immediately. If not sooner, and that awful fake Australian doctor .dr Barbara o.neil,who endorses all these scamms,she lends respect... もっと見る
企業が回答しました
1.1
ひどい
360件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I want my money back didn't have…
I want my money back didn't have permission to take it
2025年1月29日
自発的なレビュー
Nutranewera からの回答
Dear Colin,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
arnaque avec l'abonnement
Achat fait le 20/01/2025
Comme tous le monde, ont est pas informer du prélèvement mensuel de 49.95€ du 31/01/2025 pour moi.
Je teste l'efficacité de ce produit à partir du 03/01/2025
D'après les commentaires, je n'y crois pas du tout à ce traitement.
2025年1月20日
自発的なレビュー
Nutranewera からの回答
Cher Édouard,
Merci pour votre retour !
D'après ce que je vois, vous nous avez déjà contacté et nous vous avons apporté les solutions aux problèmes auxquels vous avez été confrontés.
Si nous pouvons faire autre chose pour résoudre la situation ou améliorer votre expérience, n'hésitez pas à nous le faire savoir.
Should be close company…
placed a single order with this company for £12.95 on the 19th Jan and received my product 3day ago
However, they have helped themselves to another 34.90 same day also they take off today £79.90 which was not authorised or agreed by me! I've contacted my bank to report this and they have confirmed they are scammers. I've also contacted the Police and my local press to expose them. Total scammers and want my money back ASAP!!!
2025年1月19日
自発的なレビュー
Nutranewera からの回答
Dear Jahangir,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
THIS COMPANY IS A SCAM
THIS COMPANY IS A SCAM. I ORDERED ONE BOTTLE AT £9-99 WHICH I RECEIVED ....NOW THEY HAVE TAKEN ANOTHER £49-95 !!!! I HAVE STOPPED THEM ON MY CARD.
DO NOT TOUCH THIS COMPANY AT ALL !!!!!
2025年1月31日
自発的なレビュー
Nutranewera からの回答
Dear Freddie,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
got one product but thay took £49.99…wich i did not authrise i only wanted 1 tester to see if it would work
got one product but thay took £49.99 out my bank without telling me so iwant my monie back graham mcnaughton
2025年1月8日
自発的なレビュー
Nutranewera からの回答
Dear Graham,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
I bought a product for 9.99 in January…
I see your reply and nothing at that email address or in spam folder so again no reply.
bought a product for 9.99 in January 2024 and every month including last January this company has taken 49.99 even after I cancel pay pal.
tried to cancel some rubbish about what software am I using
2025年1月28日
自発的なレビュー
Nutranewera からの回答
Dear Daryl,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
I ordered an item for £12.99 for a once…
I ordered an item for £12.99 for a once of free trial and the item was delivered and to my surprise now an amount of £79.00 has been deducted from my account and I did not authorise this transaction..this is fraud...may yiu please refund me my money and cancel any subscriptions immediately
2025年1月27日
自発的なレビュー
Nutranewera からの回答
Dear Orden,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
Why the hello you taking money from my…
Why the hello you taking money from my account when I haven't bought or received anything from you people..
Please stop it...
2025年1月27日
自発的なレビュー
Nutranewera からの回答
Dear David,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
Ordered something from them and now…
Ordered something from them and now they have taken a subscription from my account that I didn't agree too, can you cancel all future payments and refund!!no way to contact them
2025年1月24日
自発的なレビュー
Nutranewera からの回答
Dear Eric,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
I ordered an item for 12.95 after few…
I ordered an item for 12.95 after few days they charged me 79.90 out of the blue. Reading the reviews below it looks like they do this all the time. They need be closed down immediately.
2025年1月20日
自発的なレビュー
Nutranewera からの回答
Dear Gurdeep,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
Scammers
Scammers. They have taken £158,80 from my credit card without permission. I have notified the police and the fraud squad. REFUND THE MONEY IMMEDIATELY.
2024年12月4日
自発的なレビュー
Nutranewera からの回答
Dear Mike,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
you need to read this
I placed an order to you for the free samples only you have since tried to take money from my bank I have managed to stop further payments to you and the other company you operate under being PIX functionsuppliments PLEASE TAKE THIS AS NOTICE CANCEL ALL REPEAT ORDERS YOU THINK YOU HAVE GOT AND DO NOT TRY TO TAKE ANYMORE MONEY. the account numbers are as follows PIXfunctionsuplliments 9C2BC261A4 PIXNutranewera 95AF7F684E under the name of Tony Wiggans This is a formal cancelation If you attemt to take anymore money I will seek legal action against you I know I cannot do anything about the money already claimed by you but as from but as from this official request I can. Please respond with an email to I have taken a copy of this message and screenshot as proof
2025年1月20日
自発的なレビュー
Nutranewera からの回答
Dear Tony,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
Exactly the same as every other…
Exactly the same as every other review,scammers ,take initial £27.90 then another £79.90 after no permission, and nothing to say what you get for the £79.90?
Dont use !!!!!
2025年1月19日
自発的なレビュー
Nutranewera からの回答
Dear friend,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
placed a single order with this company…
placed a single order with this company for £12.99 on the 5th Jan and received my product yesterday.
However, they have helped themselves to another £79.90 which was not authorised or agreed by me! I've contacted my bank to report this and they have confirmed they are scammers. I've also contacted the Police and my local press to expose them. Total scammers and want my money back ASAP!!!
Date of experience: 17January 2025
2025年1月17日
自発的なレビュー
Nutranewera からの回答
Dear friend,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
I ordered one item for £12 + a small…
I ordered one item for £12 + a small add. Roughy it to £14 + ALSO ANOTHER £29 + I didn’t order anything else, How do I get my money back ????? I haven’t received any goods either !!
2025年1月15日
自発的なレビュー
Nutranewera からの回答
Dear Norton,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
they have taken payments out off my…
they have taken payments out off my bank without tell me, stay away RIPOFF when try and get a hold off them you can't, STAY AWAY FROM THEM
2025年1月1日
自発的なレビュー
Nutranewera からの回答
Dear Martin,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
I placed a single order with this company
I placed a single order with this company for £12.99 on the 3rd Jan and received my product yesterday.
However, they have helped themselves to another £79.90 which was not authorised or agreed by me! I've contacted my bank to report this and they have confirmed they are scammers. I've also contacted the Police and my local press (Sheffield Star) to expose them. Total scammers and want my money back ASAP!!!
2025年1月15日
自発的なレビュー
Nutranewera からの回答
Dear Richard,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
This company is fraudulent
This company is fraudulent, DO NOT purchase anything!
They are uncontactabale.
2025年1月1日
自発的なレビュー
Nutranewera からの回答
Dear Graham,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
This company are a total scam
This company are a total scam, taken €59.95 from my account, they don’t have my permission and I don’t have any agreements with them. I’ve contacted Bank of Ireland fraud section and they’ve confirmed that this is a scam. I want my money back and I never want to hear from this company again.
2025年1月12日
自発的なレビュー
Nutranewera からの回答
Dear friend,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Very bad company 2 time my payment cut…
Very bad company 2 time my payment cut without my permission 79.90 pound
2025年1月12日
自発的なレビュー
Nutranewera からの回答
Dear Aadil,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
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