They make it impossible to cancel. My mum has been told she cannot take these, as it may be dangerous with her other medications. We have tried all avenues to cancel, but there are no links provided,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
If I could I would have given zero stars. Ripped off my husband who is having cancer treatment he bought supplements for £12.99 then 12 days later they take £79.99 from his bank for a subscription tha... もっと見る
企業が回答しました
Purchased a trial at £9.99 A week later company take £69.99 from my account with no authorisation beware of these scammers
企業が回答しました
cancel any subscriptions you might have taken out with this company immediately. If not sooner, and that awful fake Australian doctor .dr Barbara o.neil,who endorses all these scamms,she lends respect... もっと見る
企業が回答しました
1.1
ひどい
360件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ODERED SOME BLOOD GAURD AT 9.99 FOR 30…
ODERED SOME BLOOD GAURD AT 9.99 FOR 30 TABLETS ....THEY TOOK OUT 49.99 MONTH LATER AND SENT OUT ANOTHER 30 TABLET WITH OUT ME ORDERING THEM......SCAM ..SHOULD BE SHUT DOWN....PLUS COULD NOT CONTACT THEM.
2024年11月20日
自発的なレビュー
Nutranewera からの回答
Dear friend,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
They are scammers
They are scammers. They took just took money from my account without my knowledge. This happened twice as well first it was £12.95 and then they took £49.95. They are bunch of scammers. You should be ashamed of what you are doing to people. Taking money from people without their permission is truly a disgusting way of running your stupid business. They are just desperate for money!!
2024年11月21日
自発的なレビュー
Nutranewera からの回答
Dear Jubayda,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Taking movies from my account without…
Taking movies from my account without permission. I think this a scam
2024年11月14日
自発的なレビュー
Nutranewera からの回答
Dear Anthony,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
This is scams
This is scams. I got fake products and yet they monthly charge me without my permission this is kind of you rip off your money into the bank. Please give me back my money. Ass hole
2024年10月1日
自発的なレビュー
Nutranewera からの回答
Dear Edmund,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
This is a scam
This is a scam, with a difference. They will provide u with a product. Try to cancel you will be unable to. The published method is by a premium rate line which will rip you off. Contact your bank cancel all future payments. That will protect you in the future. Your Bank will accept responsibility if a future payment is made. Always check an online purchase with Trust Pilot.
2024年11月2日
自発的なレビュー
Nutranewera からの回答
Dear Robert,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Money taken without any knowledge
Hi, I am very disappointed about your company. The reason why, because money going out of my account without my knowledge.
2024年11月10日
自発的なレビュー
Nutranewera からの回答
Dear Fatimaitegalu,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Son unos ladrones te mandan el
Son unos ladrones te mandan el producto sin pedirlo y todos los meses me llega un cargo de 49,95€. ESTAFADORES. Y el producto un engaño. Inútil total
2024年11月5日
自発的なレビュー
Nutranewera からの回答
Chère Paloma,
Nous nous efforçons de fournir le meilleur service possible et nous sommes déçus d'avoir échoué dans votre cas. Soyez assuré que vos commentaires ont été pris en compte et que nous prenons des mesures pour résoudre les problèmes que vous avez soulevés afin de garantir que cela ne se reproduise plus.
Votre satisfaction est très importante pour nous et nous apprécierions avoir l'opportunité de remédier à la situation.
Auriez-vous la gentillesse de nous fournir l'adresse e-mail que vous avez utilisée pour la commande ou le numéro de commande à l'adresse e-mail suivante :
ceo@nutranewera.com
Ou contactez-nous simplement via les numéros de téléphone suivants :
+44 204 5259983
+1 833 548 8066
Merci d'avance pour votre coopération et nous attendons avec impatience de vos nouvelles.
This company has been scamming people
This company has been scamming people. They took £59 from my card without my knowledge after buying a fake drug for £9.99. They took a further £49.95 without my knowledge so they sold the fake drug to me for £59.95. People should be very careful because they are scamming innocent people. My credit card company could not refund because the money was taken over a month before I became aware of it.
2024年9月15日
自発的なレビュー
Nutranewera からの回答
Dear Enoch,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Site frauduleux qui fait la promotion…
Site frauduleux qui fait la promotion d’un produit miraculeux Blood pressure pour remplacer une molécule dangereuse pour l’organisme des patients hypertendus. Cette promotion est faite par le Docteur Cymès. Le produit est tellement miraculeux qu’il est gratuit !! Seuls frais de port sont à la charge du client pour un montant de 9.95euros. En réalité on s’aperçoit que non seulement le produit n’est pas gratuit mais en plus ces gens s’octroient le droit de prélever 59.95 euros régulièrement au titre d’un abonnement avec notre carte bancaire. Alors ne tombez pas dans le piège et ne vous faites pas avoir !!!!
2024年9月3日
自発的なレビュー
Nutranewera からの回答
Chère Christine,
Nous nous efforçons de fournir le meilleur service possible et nous sommes déçus d'avoir échoué dans votre cas. Soyez assuré que vos commentaires ont été pris en compte et que nous prenons des mesures pour résoudre les problèmes que vous avez soulevés afin de garantir que cela ne se reproduise plus.
Votre satisfaction est très importante pour nous et nous apprécierions avoir l'opportunité de remédier à la situation.
Auriez-vous la gentillesse de nous fournir l'adresse e-mail que vous avez utilisée pour la commande ou le numéro de commande à l'adresse e-mail suivante :
ceo@nutranewera.com
Ou contactez-nous simplement via les numéros de téléphone suivants :
+44 204 5259983
+1 833 548 8066
Merci d'avance pour votre coopération et nous attendons avec impatience de vos nouvelles.
My story is the same as most others.
My story is the same as most others.
Placed an order for a trial bottle for £9.99 and have had £49.99 deducted every month since! I have informed the bank who say let the payment appear but bank don't pay it. All very strange! Have tried contacting the company but to no avail! Huge scam BEWARE!!!!!
2024年6月21日
自発的なレビュー
Nutranewera からの回答
Dear David,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
Still being Scammed
It would appear that people are still being scammed by these criminals, Nutranewera & Bounty Nutrition who use AI generated images of celebs to market their product and who offer a Free Trial but end up signing you up to a monthly subscription which is difficult to cancel.
Report to your banks, dispute any payments not agreed to, cancel your cards if necessary.
Report to Which Scams reporting toll and to Action Fraud.
I set up a Facebook Group for people to share experiences as FB are allowing their advertising, search for both names.
I have also had contact from a journalist supposedly filming a scams documentary and they would like screenshots of any of the original adverts that people may still have.
Please message me via the Facebook Group to get the warning out there
2024年10月21日
自発的なレビュー
Nutranewera からの回答
Dear friend,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Don't use these guys there fake and the…
Don't use these guys there fake and the product doesn't work had to cancel my card because they wouldn't cancel my subscription and kept take money at random.
2024年10月9日
自発的なレビュー
Nutranewera からの回答
Dear Shane,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
Yesterday collect from my account 49.99…
Yesterday collect from my account 49.99 from my account without my permission.
2024年10月4日
自発的なレビュー
Nutranewera からの回答
Dear Adrian,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Today I have had £49.95 withdrawn from…
Today I have had £49.95 withdrawn from…
Today I have had £49.95 withdrawn from my account without permission. I have contacted my bank who have told me I need to give you the opportunity to return this money within 14 days . You should be ashamed of yourselves scamming people like this.
2024年8月20日
自発的なレビュー
Nutranewera からの回答
Dear David,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Being charged for something I've not ordered.
I'm being charged for something I haven't ordered or requested..this is a SCAM! Do not buy anything from these unscrupulous scumbags.
2024年9月27日
自発的なレビュー
Nutranewera からの回答
Dear Adrian,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
These are a scam they take money from…
These are a scam they take money from your bank without permission, do not buy anything from them
2024年9月23日
自発的なレビュー
Nutranewera からの回答
Dear Chris,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Hace 9 días que lo pedí
Hace 9 días que lo pedí, me lo han cobrado pero no lo han enviado.
2024年9月24日
自発的なレビュー
Nutranewera からの回答
Querida Isabel,
Nos esforzamos por brindar el mejor servicio posible y lamentamos no habernos quedado cortos en su caso. Tenga la seguridad de que hemos escuchado sus comentarios y estamos tomando medidas para abordar los problemas que ha planteado para garantizar que esto no vuelva a suceder.
Su satisfacción es muy importante para nosotros y agradeceríamos la oportunidad de hacer las cosas bien.
¿Sería tan amable de proporcionarnos la dirección de correo electrónico que utilizó para el pedido o el ID del pedido a la siguiente dirección de correo electrónico:
ceo@nutranewera.com
O simplemente comuníquese con nosotros a través de los siguientes números de teléfono:
+44 204 5259983
+1 833 548 8066
Gracias de antemano por su cooperación y esperamos tener noticias suyas.
Mir wurden einmal 89,95 € und gestern…
Mir wurden einmal 89,95 € und gestern wieder 59.95 € wiederrechtlich abgebucht obwohl auch ich nur eine Probe bestellt hatte von 9.95 €.Ich war bei meiner Bank die haben mir geraten eine Anzeige zu erstatten ohne eine Anzeige können die nichts unternehmen.Ich werde dies Anzeige noch Heute machen und hoffe das man diesen Betrügern das Handwerk legen kann.Ich sehe hier bei den Rezensionen immer wieder die gleiche Masche wie nun bei mir auch,der Firma muss der Laden dicht gemacht werden!
2024年9月23日
自発的なレビュー
Nutranewera からの回答
Lieber Dieter,
Vielen Dank für Ihr Feedback!
Soweit ich sehen kann, haben Sie bereits Kontakt zu uns aufgenommen und wir haben Ihnen Lösungen für die Probleme bereitgestellt, mit denen Sie konfrontiert waren.
Wenn wir sonst noch etwas tun können, um die Situation zu lösen oder Ihr Erlebnis zu verbessern, zögern Sie bitte nicht, uns dies mitzuteilen.
This is a scam company
This is a scam company, I don't have any purchase for today but they charged me . This is unauthorized without my consent. For I know that this product before from Nutranewera.com is a Hoax and doesn't work either as per their advertisement. I did not order or transact any of their product but they charge me on my bank account.
2024年9月23日
自発的なレビュー
Nutranewera からの回答
Dear Crizaldy,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
GROSSE ARNAQUE
GROSSE ARNAQUE. JE N AI RIEN REÇU ET 1 MOIS APRES, LA BANQUE M A APPELÉ QU ILS AVAIENT RÉESSAYER DE DÉBITÉ MON COMPTE DE 59,95 SANS MON AVIS. VIREMENT ET CARTE BANQUAIRE BLOQUER. HONTEUX JE VAIS PORTÉ PLAINTE.
APRES AVOIR ENVOYER UN MAIL
POUR L ARRÊT IMMEDIAT DE MON SPEUDO ABONNEMENT VOICI LA REPONSE:
Nous nous excusons pour toute confusion concernant votre commande et les conditions de notre offre. Permettez-nous de vous apporter des éclaircissements concernant votre achat :
Lors de votre commande, vous avez sélectionné notre bouteille d'essai initiale au prix de 9,95 €, qui comprend une période d'essai de 12 jours. À l'issue de cette période d'essai, le prix total de cette bouteille, soit 59,95 €, vous sera facturé.
En guise d'excuses pour cette éventuelle confusion, nous souhaitons vous offrir une remise de 20 € sur le prix de l'abonnement. Cela signifie qu'au lieu de payer 59,95 €, vous ne paierez que 39,95 € pour les abonnements mensuels suivants si vous décidez de continuer à utiliser le produit.
Si vous choisissez d'annuler votre abonnement après le premier paiement de 39,95 €, nous annulerons rapidement votre abonnement sans frais supplémentaires.
Si vous préférez obtenir un remboursement complet et retourner le produit, veuillez noter que nous ne pouvons accepter les retours que pour les bouteilles scellées et non ouvertes, conformément à notre politique de retour. Nous vous fournirons un numéro RMA (autorisation de retour de marchandise) pour lancer le processus de retour. Une fois que les articles retournés seront reçus dans notre entrepôt aux États-Unis et confirmés comme répondant à nos critères de politique de retour, nous traiterons rapidement votre remboursement.
Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter.
Cordialement,
romain
Représentant du service clientèle
2024年9月18日
自発的なレビュー
Nutranewera からの回答
Cher ami,
Nous nous efforçons de fournir le meilleur service possible et nous sommes déçus d'avoir échoué dans votre cas. Soyez assuré que vos commentaires ont été pris en compte et que nous prenons des mesures pour résoudre les problèmes que vous avez soulevés afin de garantir que cela ne se reproduise plus.
Votre satisfaction est très importante pour nous et nous apprécierions avoir l'opportunité de remédier à la situation.
Auriez-vous la gentillesse de nous fournir l'adresse e-mail que vous avez utilisée pour la commande ou le numéro de commande à l'adresse e-mail suivante :
ceo@nutranewera.com
Ou contactez-nous simplement via les numéros de téléphone suivants :
+44 204 5259983
+1 833 548 8066
Merci d'avance pour votre coopération et nous attendons avec impatience de vos nouvelles.
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