They make it impossible to cancel. My mum has been told she cannot take these, as it may be dangerous with her other medications. We have tried all avenues to cancel, but there are no links provided,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
If I could I would have given zero stars. Ripped off my husband who is having cancer treatment he bought supplements for £12.99 then 12 days later they take £79.99 from his bank for a subscription tha... もっと見る
企業が回答しました
Purchased a trial at £9.99 A week later company take £69.99 from my account with no authorisation beware of these scammers
企業が回答しました
cancel any subscriptions you might have taken out with this company immediately. If not sooner, and that awful fake Australian doctor .dr Barbara o.neil,who endorses all these scamms,she lends respect... もっと見る
企業が回答しました
1.1
ひどい
360件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Arnaque pas reçu la marchandise
2024年6月29日
自発的なレビュー
Nutranewera からの回答
Chère Brigitte,
Je vous écris pour m'excuser sincèrement pour l'expérience que vous avez vécue avec notre service. Nous sommes vraiment désolés de ne pas avoir répondu à vos attentes et pour toute frustration ou inconvénient que cela a pu causer.
Nous apprécions profondément nos clients et votre satisfaction lors de l’utilisation de notre service est une priorité absolue pour nous.
Veuillez vérifier la boîte aux lettres de l'adresse e-mail que vous avez utilisée pour passer une commande. Vous trouverez les solutions au problème auquel vous avez été confronté.
I want them to cancel and stop taking…
I want them to cancel and stop taking money from my bank account I ordered 1 thing and they have charged me nearly £50 x 2 help I'm a pensioner
..what can I do ...
2024年7月29日
自発的なレビュー
Nutranewera からの回答
Dear Susan,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
Exact same problem as Bob
Exact same problem as Bob. Avoid this Company at all costs.
2024年7月27日
自発的なレビュー
Nutranewera からの回答
Dear Ciaran,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
I have an address for the Company
I have an address for the Company
Pix*Morenutri.com.
5 Bradford Square
Stepney Green
London E1 0SG
GBR.
My bank is reversing the transaction every month they take out £49.99. I have never subscribed for anything. So if you see this please Stop taking money from my Account !
2024年6月17日
自発的なレビュー
Nutranewera からの回答
Dear Jacqueline,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Worst company ever
Worst company ever. I had to pay for the free trial..it never arrived. Then I got billed for the full product amount and nothing arrived..not even the first free trial offer. I emailed and they said my order was delayed. They should have told me.it was delayed. They offered me 50% off. But they didn't say off what. Like I would order another invisible product no matter what the discount.
I asked for a full refund..but I already contacted my bank and cancelled the payment.
Companies like this piece of garbage really bother me.
I might sue them for false advertising, misleading, and fraud.
2024年7月27日
自発的なレビュー
Nutranewera からの回答
Dear Bob,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
I ordered a trial bottle
I ordered a trial bottle, on the 16th May. I received it a month later and trialed it as agreed. I have since subsequently received two more bottles. Like others I was charged £9.95 for the trial bottle, only to be charged a further £49.95 for this. I have since found out that £49.95 has been deducted from my bank in June and July. As I never ordered the additional bottles I have been trying to return to Nutraewera.co (only just found out this was the company) But , no address to do this, No way to contact them. Frustrating. I spoke to Amazon as they delivered the products for this company, Nutranewera. Explained I hadn't ordered the second bottle and was concerned as I didn't know if I was being charged. I was told by Amazon I wasn't. no payment had been taken. This I have now found out to be false.A total of £159.80 has been taken from my bank account. I don't require these tablets (my heart consultant wasn't happy I was taking them) No address to return to sender as they say. I shall be. contacting my bank in the morning and asking them to stop any future payments being taken. I also will be taking steps to return the tablets and to hopefully get my money back. Only have my pension and this has made a serious dent in my finances. Not good. If they are reading this then hopefully they will publish an address to return said goods. I will also be speaking to Amazon regarding this as they are couriers for the company. Scam alert here.
2024年5月16日
自発的なレビュー
Nutranewera からの回答
Dear Pat,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Just had £49.95 taken from my credit…
Just had £49.95 taken from my credit card. Not authorised, have been told they can stop future payments but can’t do anything about this payment. Total scam.
2024年7月26日
自発的なレビュー
Nutranewera からの回答
Dear Shelia,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
i never wanted to continue with their…
i never wanted to continue with their product. now they have taken more money from my account. i want this stopped. they are a criminal bunch and need to be taken down
2024年7月24日
自発的なレビュー
Nutranewera からの回答
Dear David,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
I think that you have summed it up…
I think that you have summed it up please be honest and truthful......this company it would appear is neither of these......I bought some of their products and then came across some of the reviews. I immediately cancelled my card to ensure that they could not take anymore money. It took about15 days to deliver and after checking my bottles which was supposed to contain 30 capsules each bottle, 1 had 28 and the other 27 per bottle. I think that I got away easier than many of the reviews that I have read.....shown to not be 100% honest.....forget them
2024年7月7日
自発的なレビュー
Nutranewera からの回答
Dear Terry,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Feel like I’ve had my pants taken down…
Feel like I’ve had my pants taken down been into my bank today and cancelled anymore payments but be warned these are fraudulent people
2024年7月23日
自発的なレビュー
Nutranewera からの回答
Dear Paul,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
Total scam
Total scam. Failed to send goods then tried taking money out of my account. Eventually sent tablets but was three weeks passed 12 day trial. To claim refund must send package back to Florida !! STAY AWAY FROM ANYTHING THEY ARE ADVERTISING
2024年7月10日
自発的なレビュー
Nutranewera からの回答
Dear fiend,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Please stop sending and charging me for…
Please stop sending and charging me for keto gummies as only signed up for sample
How can I return these And get a refund
2024年7月16日
自発的なレビュー
Nutranewera からの回答
Dear Susan,
Thank you for your feedback!
As far as I can see you have already contacted us and we have provided you with the solutions to the issues you have faced.
If there's anything else we can do to resolve the situation or improve your experience, please don't hesitate to let us know.
Blood Guard and diabetes.
I suffer from diabetes and am aware of new products and drugs being developed to treat the disease and aid living with the complications it creates. Obviously, I had become a target because an advert showing the renowned British TV Doctor, Mike Mosley singing the praise of a product called Blood Guard, glucose control, appeared on my FB feed.
I was immediately interested and thinking it must be a legitimate product from a trusted source, after all Dr Mosley was recommending it. I paid £9:95 for 30 capsules but what a mistake I made!
2 days later another £9:95 was taken from my account and 10 days later £49:95 was taken followed 2 days later by another £49:95 and this continued another 4 times before I noticed what was happening.
By the 18th of July £310 had been taken from account.
I immediately notified my bank, Barclays and they have been very helpful in cancelling my card and are looking into refunding the money removed fraudulently.
The thing is that I wanted this 'new' product Blood Guard to be helpful in treating my diabetes. But this is nothing but a cruel scam that plays on the hopes and fears of individuals.
My advice avoid at all costs. These people are despicable.
2024年7月22日
自発的なレビュー
Nutranewera からの回答
Dear Kim,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
No he recibido ni la muestra y me han…
No he recibido ni la muestra y me han cobrado 19.90 y 49.95€. Esto es una estafa.
2024年7月9日
自発的なレビュー
Nutranewera からの回答
Querida Esther,
Nos esforzamos por brindar el mejor servicio posible y lamentamos no habernos quedado cortos en su caso. Tenga la seguridad de que hemos escuchado sus comentarios y estamos tomando medidas para abordar los problemas que ha planteado para garantizar que esto no vuelva a suceder.
Su satisfacción es muy importante para nosotros y agradeceríamos la oportunidad de hacer las cosas bien.
¿Sería tan amable de proporcionarnos la dirección de correo electrónico que utilizó para el pedido o el ID del pedido a la siguiente dirección de correo electrónico:
ceo@nutranewera.com
O simplemente comuníquese con nosotros a través de los siguientes números de teléfono:
+44 204 5259983
+1 833 548 8066
Gracias de antemano por su cooperación y esperamos tener noticias suyas.
A con don’t use them
A con don’t use them , made one payment to them and the following month they tried to charge me nearly £50 which I had not authorised
Fortunately may bank contacted me warning me of a possible unauthorised charge and put a stop on it.
2024年7月19日
自発的なレビュー
Nutranewera からの回答
Dear Graham,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
Nutranewera からの回答
Dear George,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
Vrai belle arnaque !
Vrai belle arnaque !
ne vous faite pas prendre car vous ne recevrez jamais la marchandise que vous commandez par contre ils savent bien débiter votre compte en banque. Opposition à ma carte bancaire et dépot de plainte.
2024年7月5日
自発的なレビュー
Nutranewera からの回答
Chère Denise,
Nous nous efforçons de fournir le meilleur service possible et nous sommes déçus d'avoir échoué dans votre cas. Soyez assuré que vos commentaires ont été entendus et que nous prenons des mesures pour résoudre les problèmes que vous avez soulevés afin de garantir que cela ne se reproduise plus.
Votre satisfaction est très importante pour nous et nous apprécierions avoir l'opportunité de remédier à la situation.
Auriez-vous la gentillesse de nous fournir l'adresse e-mail que vous avez utilisée pour la commande ou le numéro de commande à l'adresse e-mail suivante :
ceo@nutranewera.com
Ou contactez-nous simplement via les numéros de téléphone suivants :
+44 204 5259983
+1 833 548 8066
Merci d'avance pour votre coopération et nous attendons avec impatience de vos nouvelles.
Nutranewera からの回答
Dear Douglas,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
I want to close my account WITH…
I want to close my account WITH PIX*Nutranewear .com
2024年6月26日
自発的なレビュー
Nutranewera からの回答
Dear Maureen,
I am writing to sincerely apologize for the experience you had with our service. We are truly sorry that we did not meet your expectations and for any frustration or inconvenience this may have caused.
We deeply value our customers and your satisfaction in using our service is a top priority for us.
Please check the mailbox of the email address you have used to submit an order. You'll find the solutions to the problem you have faced.
ORDER NOT RECEIVED.
Placed an order on the 5th July 2024. Your ref:380683 Amount $107.47. The order was for Belly Balance, for Gerrit van Rooyen Unit 29/56 Carselgrove Ave, Fitzgibbon, Qld, 4018. I have not received an e mail with my tracking number. The amount has come off my bank account. PLEASE LET ME KNOW WHAT HAS HAPPENED TO MY ORDER. I KNOW LONGER WANT THIS ORDER PLEASE REFUND MY MONEY
2024年7月5日
自発的なレビュー
Nutranewera からの回答
Dear Lorraine,
We strive to provide the best possible service, and we are disappointed that we fell short in your case. Please rest assured that your feedback has been heard, and we are taking steps to address the issues you've raised to ensure that this does not happen again.
Your satisfaction is very important to us, and we would appreciate the opportunity to make things right.
Would you be so kind to provide us with the email address you used for the order or the order ID to the following email address:
ceo@nutranewera.com
Or simply reach us via the following phone numbers:
+44 204 5259983
+1 833 548 8066
Thank you in advance for your cooperation and we are looking forward to hearing back from you.
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