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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Oakham Pest Control Ltd is a family business based in Oakham, Rutland, providing professional pest management for homes, businesses, schools, hospitality sites and commercial premises across Rutland, Stamford and the surrounding areas. We provide evidence led pest management for rats, mice, wasps, bed bugs, woodworm, ants, flies, moths and other common pests. Our services also include rodent proofing, commercial pest control contracts, targeted CCTV drain inspections for suspected rat ingress and professional bird proofing solutions. Our bird services include solar panel bird proofing and other suitable deterrent or exclusion measures, such as bird spikes, netting and Bird Free systems. Every site is assessed individually so that we can recommend a practical and legally appropriate solution. Our rodent proofing services include practical measures designed to reduce pest entry, such as sealing access points and fitting suitable mesh protection, vent guards and other exclusion measures where appropriate. We can also provide targeted hygiene and disinfection treatments following rodent contamination, helping to clean and disinfect affected areas once pest activity has been controlled. Our approach is simple. We don’t guess, we investigate. We aim to identify the source of the problem, explain our findings clearly and recommend practical, proportionate control and prevention measures. Oakham Pest Control Ltd is a National Pest Technicians Association member and TrustMark Registered. Our professionally trained technicians are Enhanced DBS checked, supporting our work with schools and other sensitive sites. We maintain a strong focus on public health, prevention, monitoring and ongoing pest management. We regularly work across Oakham, Uppingham, Stamford, Melton Mowbray, Market Harborough, Corby, Bourne, Grantham and surrounding villages throughout Rutland, Leicestershire, Lincolnshire and neighbouring areas. Local. Professional. Evidence led.
4.2
14件のレビュー
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ネガティブなレビューの 100％に回答しています
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The firm carried out a very thorough and professional pest-control procedure. We were extremely pleased with the service and would certainly recommend the firm to anyone experiencing pest problems.
Oakham Pestcontrol Ltd からの回答
Thankyou so much for your kind review if you ever need help in the future please contact us.
Shaun came out for a serious wasp nest we had in our roof. He sorted out the nest. Great friendly service and came back a week later to check and sort remaining stragglers! We’ve used Shaun previously for an ant issue in the home, also sorted, good knowledge!
Oakham Pestcontrol Ltd からの回答
Thankyou so much .
Such a kind review thankyou
Shaun responded immediately when we asked him to remove a wasp nest. They came the next morning and dealt with the issue immediately. We have used them before and they have always been great.
Oakham Pestcontrol Ltd からの回答
Thankyou paul for the kind review it helps so much.
Oakham Pestcontrol Ltd からの回答
Thankyou so much for your kind review it means alot .
Thankyou
An Extremely reliable, courteous and professional company.
I have called up a couple of times for pests including a wasp nest which was treated efficiently and quickly and followed up to check.
The online appointment/messaging service is great too, allowing quick communication between client and contractor.
5*
Oakham Pestcontrol Ltd からの回答
Thankyou so much Adam 😃 for the kind feedback it really helps
Pest control contract - brilliantly serviced, always on time and at a good price.
Oakham Pestcontrol Ltd からの回答
Thankyou we do enjoy servicing for you its a kind review thankyou so much.
Brilliant! Found a wasp nest in my roof and they came out so fast and solved it straight away. Had another in the lawn and my dog got stung, again they came out fast and sorted it. Makes me feel relieved to know they are there to be called on.
Oakham Pestcontrol Ltd からの回答
Thankyou for the kind review I am pleased you are happy with our service.
Thankyou it means alot.
I have dealt with Oakham Pest Control many times and cannot fault them at all.
They have dealt with a wasp nest and a mouse infestation over the years and recently came and filled in a mouse hole for me .
Shaun and Paul are very professional.
They are always polite and will give guidance to any concerns.
I would recommend them to anyone who has issues with pests .
When you call them they will send a text message to say when you are booked in and will text before their arrival.
To help control mice around my property I now have a contract with the company.
Highly recommended and great value.
Oakham Pestcontrol Ltd からの回答
Thankyou so much Julie.
Its much appreciated the kind comments and thankyou for continued support.
Thankyou
From
Shaun from Oakham Pest Control
DO NOT USE THIS SERVICE.
On arrival to our property, we asked them to come inside after dealing with the outside issue. They completely ignored the request and just left. I then called them afterwards and explained that there was a wasp nest inside the building, they instructed me that they have been told not to come in. This was a lie.
They then lied again and said that the nest inside would be dealt with by the fact that they had dealt with the nest outside – despite having no comprehension of where the nest was inside the house.
My opinions were ignored and invalidated.
In the next four days the ceiling would collapse – because of a wasps nest in the exact place I knew it was. Wasps having pushed through the ceiling.
Hundreds of wasps cascaded down through the ceiling made by the wasps, onto my cousin - who is allergic to wasps.
And in the room next door to my nursery, in which my one-year-old was sleeping. Hundreds of wasps.
On arrival the following time round they dealt with the correct nest. Although i would say A little late as my cousin was dealing with multiple stings to her scalp. And I had told them of this issue over a week ago.
The next time they came round, to follow up - I had wrongly assumed they would come with an apologetic nature. I can understand we are all humans and make errors. However, this put two of my family members in serious danger - one of which is a baby, so I would expect a pretty large apology. At the very least.
This was not given to me – in fact they were rude and ignored my opinions yet again. All of which is recorded on my door bell camera. Upon leaving the property then promptly called my husband. Who obviously has the same opinion as me.
Truly incompetent, rude and with a large sprinkle of sexist behaviour. Deeply upsetting that a company you trust can put your children and family under such risk and have no care.
Oakham Pestcontrol Ltd からの回答
Thank you for your feedback.
We take concerns about our service seriously, but there are several points in this review that require clarification.
Firstly, the person posting this review was not our client. Our client was the landlord, who instructed us, authorised the work and was responsible for payment. Although this review has been posted under an account named “Neil”, the comments clearly relate to the tenant’s experience and conversations with us at the property.
Our original instruction from the landlord was to treat one wasp nest at the rear of the property. No second internal wasp nest had been reported to us by our client or included within our instructions.
We later returned regarding a separate mouse infestation. Again, no second wasp nest was raised with us through our client as an outstanding issue.
All jobs, instructions and visits are recorded on our digital system. There was no second internal nest logged or instructed to us at that stage. Had the landlord instructed us to investigate or treat a second nest, we would of course have done so as additional work.
The first time we were made aware of an emergency involving the internal nest was when we received a call informing us that wasps had broken through the ceiling.
Given the situation, we attended as an emergency without waiting for prior landlord authorisation and treated the nest.
We therefore strongly dispute the suggestion that we knowingly ignored a previously reported internal nest.
We were later asked by the landlord to return because of concerns about continued wasp activity. We also intended to check the progress of the mouse infestation.
Unfortunately, when we arrived, a disagreement arose regarding what had previously been reported and what we had actually been instructed to deal with. We explained that our instructions came from the landlord and that we had no previous record of the second nest being reported to us through our client.
The conversation ended when we were told the matter would be taken down a legal route and the door was closed. As a result, we were unable to inspect either the ongoing wasp situation or the mouse infestation.
We subsequently attempted to telephone the tenant’s husband to discuss the situation, but the call was not answered.
We also completely reject the descriptions of our conduct as “rude”, “incompetent” or “sexist”.
At no point were any comments made, decisions taken or actions carried out based on gender. The disagreement related solely to the scope of work, what had been reported to us and the instructions we had received from our client. We would have dealt with the situation in exactly the same way regardless of who we were speaking to.
We fully appreciate how distressing the wasp incident must have been, particularly with a young child and a person reported to have an allergy present.
However, we attended the work we were instructed to undertake, and when the internal nest was first brought to our attention as an emergency, we attended and treated it promptly.
We are always prepared to take responsibility where we have made an error, but we cannot accept responsibility for an additional pest issue that had not previously been reported or instructed to us through our client.
Excellent service. Very quickly came out and dealt with the wasp nest in my attic. Was over and done with in just 25 minutes.
£100+ VAT does seem steep for a bit of powder spraying but.. the job is done and wasps stopped buzzing after less than 1 hour. Problem was solved easily.
Pest control has been one expensive due to the risk of getting hurt or stung or climbing up ladders. Oakham Pest. Control text me before they came too. I knew exactly when and who was coming.
I’m a happy customer.
Oakham Pestcontrol Ltd からの回答
Thank you for the kind review. We’re really pleased you’re happy with the service and that the wasp nest was dealt with quickly.
We understand your comment on price. The cost covers professional use insecticides, training, equipment, insurance, travel, safe access and the risks involved with active wasps and ladders.
With the ever-changing market, we’ve also had to adapt to newer insecticides and products. Our treatment includes a second visit if the treatment fails.
Thanks again for choosing Oakham Pest Control Ltd.
Had the experience to network with OPC, a professional trader with a core service to deliver customer care, looking forward to work with him again to learn his ways.
Oakham Pestcontrol Ltd からの回答
Thankyou Martyn it was great to network with abm pest control
Thankyou
From
Shaun from Oakham Pest Control
Great customer service, very prompt and effective. Can definitely recommend this company. Thanks for getting rid of our unwanted guests.
Oakham Pestcontrol Ltd からの回答
Thankyou so much Tina for the kind words & support.
Thankyou
From
Shaun from Oakham Pest Control
Oakham Pestcontrol Ltd からの回答
Thankyou so much for this review it means the world to us.
Thanks for supporting a local family business.
Very fast and reliable, turned up on time, dealt with the problem in an efficient way whilst giving me some great advice.
Would 💯 recommend for anyone having pest or rodent issues.
A*
Oakham Pestcontrol Ltd からの回答
Thankyou so much this really helps us grow.
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