As always, efficient, Knowledgeable and helpful. They are always a pleasure to do business with. I have used Ocean World Travel for more than twenty years and would never book a cruise with anyone el... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Very friendly staff, who are helpful in every way. I always book with this company and have done for several years now. My late father booked with Ocean world Travel and was always highly satisfie... もっと見る
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Carrie at Ocean World Travel has excelled again in handling our 3 family bookings for 2028. Carrie has ensured that we have 3 cabins together in the area of the ship we requested and everything is as... もっと見る
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We have dealt with Carrie @ OWT for the past 6 years or so. Her expertise, problem solving and guidance has enabled us to enjoy every cruise she has booked for us and we will continue to use OWT.
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企業情報
当該企業による記述
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
連絡先
132 Winchester Road, SO53 2DS, Chandler's Ford, 英国
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
4.9
優良
560件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly and efficient
Very friendly and efficient. Face to face contact with competitive prices
2026年4月15日
Ocean World Travel からの回答
Thank you for the kind words! It’s wonderful to know you appreciated the friendly, face-to-face service from the team. We’re pleased we could offer you a competitive price for your cruise and look forward to helping you again in the future.
Ocean World Travel からの回答
Many thanks for taking the time to share your experience. It’s great to know that the team hit the mark with both their expertise and their service.
Ocean World Travel からの回答
Many thanks for the feedback. We really pride ourselves on being approachable and easy to talk to, so it’s great to hear you enjoyed the humour and helpful service from the team. We think it’s much better to have a proper conversation than to feel like you're speaking to a robot with a script.
Ocean World Travel からの回答
Thank you for such a lovely review. We’re so pleased you found our service both friendly and efficient.
Great service from the staff
Great service from the staff, with follow ups, emails, and return phone calls. Thanks a bunch all of you.Rick.
2026年4月14日
Ocean World Travel からの回答
Thanks a bunch for the kind words, Rick! We’re so pleased you enjoyed the service and felt well-supported throughout. Keeping things personal and staying in touch is what we do best. We're already looking forward to helping you with the next one!
I have used OWT for many years and…
I have used OWT for many years and always found their agents knowledgeable and helpful, giving a really personalised service
2026年4月13日
Ocean World Travel からの回答
It’s wonderful to hear that you’ve been booking with us for so many years! We take great pride in our team’s cruise expertise, and we're so glad that our commitment to providing a truly personalised service has consistently met your expectations. Thank you for your continued support and for being a part of the Ocean World Travel family!
Ocean World Travel からの回答
We’re so grateful for your loyalty and thrilled to hear you wouldn’t go anywhere else! It is our pleasure to make things easy for you, especially when plans change, and we’ll be sure to share your kind words with Carrie. Thank you for your continued trust in the Ocean World Travel team.
Excellent family run business
Have used this company for some while as they give such an excellent service. As a small family run firm they become like friends, especially Carrie who we use regularly. She's very efficient and deals with all requests quickly and knows all our preferences.
2026年4月13日
自発的なレビュー
Ocean World Travel からの回答
It is such a pleasure to hear that we’ve become like friends to you over the years! Providing that personal, efficient service is exactly what we aim for as a family business, and we’re so glad Carrie has been able to look after your preferences so well. Thank you for your continued support and for being such a valued part of the Ocean World Travel family.
Ocean World Travel からの回答
Thank you so much for the feedback! We take great pride in our team’s deep cruise knowledge and commitment to high-quality service, so it’s wonderful to hear that this shone through during your experience. We look forward to helping you with your next adventure!
Always go the extra mile to help you…
Always go the extra mile to help you out. They made the booking experience very simple and easy
2026年4月8日
Ocean World Travel からの回答
We’re so pleased we could make the booking process simple and easy for you! Going the extra mile is what we strive for as a family business, and it’s wonderful to know our team’s efforts made a difference in your experience. Thank you for the recommendation!
First time using them
First time using them - the lady was extremely helpful, professional and friendly. Delivered on her promises - excellent service thank you!
2026年4月9日
Ocean World Travel からの回答
Welcome to the Ocean World Travel family! We’re so glad we could make your first experience with us such a positive one by delivering on our promises with a professional and friendly touch. Thank you for the wonderful feedback, and we look forward to helping you with many more cruises in the future!
Very helpful phone conversations gave…
Very helpful phone conversations gave us a good understanding of what was best to book and how to go about it.
2026年4月1日
Ocean World Travel からの回答
We’re so glad our team could provide the clarity and guidance needed to help you feel confident in your booking. Providing expert, straightforward advice over the phone is exactly what we aim for, and it’s wonderful to know we could make the process easier for you. Thank you for choosing Ocean World Travel!
Just returned from a fantastic 35 night…
Just returned from a fantastic 35 night cruise on P&O Ventura - visiting Spain, Caribbean, New Orleans, Florida and Portugal. Booking was seamless through OWT and support given
2026年4月3日
自発的なレビュー
Ocean World Travel からの回答
Welcome back! It sounds like you’ve had a truly incredible adventure across the Atlantic, and we are so glad we could play a part in making the booking and support process seamless for such a fantastic 35-night itinerary. Thank you for choosing Ocean World Travel to help arrange your time on P&O Ventura—we look forward to hearing about your next big trip!
Straight forward easy booking
Straight forward easy booking, booked via OWT for the last 10+ years. Great service as always.
2026年4月7日
Ocean World Travel からの回答
Thank you for being such a loyal customer over the last decade! We’re so glad that we can still provide the same straightforward and easy booking experience you’ve come to expect from us after all these years. It’s a pleasure to have you in the Ocean World Travel family, and we look forward to the next ten years of adventures!
Ryan was very knowledgeable about the…
Ryan was very knowledgeable about the ship. He considered our options, clearly explained his thoughts , and we booked the cruise very easily.
And as always it was a good price. Ocean world are out first choice for booking a cruise.
2026年4月7日
Ocean World Travel からの回答
It’s fantastic to hear that we are your first choice for booking a cruise! We’re so glad Ryan’s knowledge and honest advice helped make your decision easy, and we’re pleased we could secure that great price for you as always. We'll be sure to pass your kind words on to Ryan, and we look forward to helping you with your next voyage.
Excellent quick telephone response…
Excellent quick telephone response precise travel information wonderful personal response especially for the older generation and their office is local and easy to walk to
2026年4月2日
Ocean World Travel からの回答
We’re so glad you enjoyed our quick and precise service, and it’s wonderful to know our local office provides a convenient and welcoming spot for you to visit. We take great pride in offering a personal touch that supports all generations of cruisers, and we love being a part of the local community. Thank you for your kind words!
Ocean World Travel からの回答
It’s wonderful to hear that you enjoyed such a friendly and helpful experience with us! We believe a personal touch makes all the difference when planning a holiday, and we’re so glad our team could assist you. Thank you for choosing Ocean World Travel!
Ocean World Travel からの回答
Thank you so much for your kind words! We're delighted to hear that Kerry was helpful and patient throughout your experience. We'll be sure to pass on your lovely feedback to her. We truly appreciate your support and hope to assist you again in the future!
Patient and attentive service
We have used Ocean World Travel for a number of years and always had excellent service. Would definitely recommend
2026年3月31日
Ocean World Travel からの回答
Thank you so much for your continued loyalty and kind recommendation! We're delighted to hear you've consistently received excellent service from our team over the years. Your support means a lot to us, and we look forward to helping you again in the future.
Amazing service
Firstly seeing the solo offer on OW Facebook Solis page.
Then the lovely conversation with Carrie and the choice of cabins. Carrie knows the type of cabin and where we like to be on the ship. Just the support at what's been a very difficult time and the encouragement about solo cruising. Knowing that Ken would still want me to cruise. So a very big thank you.
2026年4月1日
Ocean World Travel からの回答
Thank you so much for your kind and heartfelt words. We're really pleased Carrie could support you during such a difficult time and help you feel confident about your solo cruise. It means a lot to us to be part of your journey, and we wish you a truly wonderful and uplifting trip ahead.
Trustpilot エクスペリエンス
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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