Emily who I spoke with was polite, helpful and got back to me very quickly with the details I needed in order to go ahead and book a Cruise. She was full of information, gave other people‘s opinion w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... もっと見る
企業が回答しました
We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The... もっと見る
企業が回答しました
First time I have booked with OWT. First class experience from all staff especially Kerry. Without doubt they will be the first travel company I will contact to arrange future cruises. OWT clearly ha... もっと見る
企業が回答しました
企業情報
当該企業による記述
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
連絡先
132 Winchester Road, SO53 2DS, Chandler's Ford, 英国
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5.0
優良
647件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to book over the phone with a…
Easy to book over the phone with a friendly and knowledgeable travel agent (Carrie)
2026年6月4日
Ocean World Travel からの回答
Thank you for your lovely review!
We’re delighted to hear that you found the booking process easy and that Carrie provided friendly and knowledgeable assistance. We’ll be sure to pass your kind words on to her.
At Ocean World Travel, we always aim to make booking your holiday as smooth and enjoyable as possible, so it’s great to know we delivered that for you.
We really appreciate you choosing us and look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Great everything!
I have dealt with Ocean World for years. Always a friendly helpful voice on the phone.
Today Carrie was on the ball and booked me a cabin the moment Fred's phone lines opened as this cruise was just launched today.
Great service, discount, bottle of bubbly... what's not to love. Would give Michelle & staff at least 7 stars if allowed!!
Forgot to say that Carrie alerted me to this specialist cruise- she knows what I like to do! Huge thanks for that: I might have missed it.....
2026年6月4日
Ocean World Travel からの回答
Thank you so much for your fantastic review and your continued loyalty over the years!
We’re absolutely delighted to hear about your experience with Carrie today, and that she was able to secure your cabin right as the cruise launched. It’s wonderful to know she also took the time to alert you to the specialist sailing—our team really prides itself on understanding our customers’ preferences and helping them find the perfect trips.
We’ll be sure to pass your kind words on to Carrie, Michele and the wider team—they’ll be thrilled to hear your feedback (and we’d happily take those “7 stars” if we could!).
Thank you again for choosing Ocean World Travel. We look forward to helping you plan many more amazing cruises in the future.
Kind regards,
The Ocean World Travel Team
Ocean World Travel からの回答
Thank you for your kind review!
We’re really pleased to hear you found our service excellent and reliable. Providing a smooth, dependable experience for every customer is what we strive for, so your feedback means a lot to the team.
We appreciate you choosing Ocean World Travel and look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Our first holiday booking using Ocean…
Our first holiday booking using Ocean World travel, the staff were excellent and had all questions covered before we asked so went beyond what was absolutely essential. Really impressed.
2026年6月1日
Ocean World Travel からの回答
Thank you for your lovely review!
We’re delighted to hear that your first experience booking with Ocean World Travel was such a positive one. It’s great to know our team was able to answer your questions thoroughly and go the extra mile to ensure everything was clear and well covered for you.
We really appreciate you choosing us for your holiday booking and are so pleased to have made a strong first impression. We hope you have a fantastic trip and look forward to helping you again in the future.
Kind regards,
The Ocean World Travel Team
Booking was trouble free
Booked a cruise with Ocean world travel and the process was easy. Seemed to get a good deal and the champagne and chocolates are a nice touch.
2026年6月1日
Ocean World Travel からの回答
Thank you for your lovely review!
We’re so pleased to hear that you found the booking process easy and trouble-free, and that you were happy with the cruise deal. It’s also great to know you appreciated the little extras—our champagne and chocolates are just a small way of saying thank you.
We really appreciate you choosing Ocean World Travel and hope you have a fantastic cruise. If we can help with anything else, we’re always here.
Kind regards,
The Ocean World Travel Team
Ocean World Travel からの回答
Thank you for your kind feedback. We're delighted to hear you received excellent help and advice from our team.
Friendly and efficient
Once again Carrie was so friendly and knowledgeable making our cruise booking a pleasure, Ocean Word is our go to Travel Agent
2026年5月29日
Ocean World Travel からの回答
Thank you for your lovely review. We're delighted to hear Carrie’s friendly and knowledgeable service made your booking a pleasure, and we truly appreciate being your go-to travel agent.
Always a responsive service
Always a responsive service, quick to investigate queries and advise the best options.
2026年5月29日
Ocean World Travel からの回答
Thank you for your kind review. We're delighted to hear you consistently receive a responsive service and that our team can quickly assist with your queries and offer the best options.
Absolutely brilliant !
Absolutely brilliant! Thank you Kerry . Found the perfect cruise for us. Organised everything and sent a lovely surprise on board!! We enjoyed it so much we have booked again through Kerry !
2026年5月28日
Ocean World Travel からの回答
Thank you for your wonderful review. We're delighted Kerry found the perfect cruise for you and took care of everything, and we're so pleased you enjoyed your surprise onboard and have chosen to book with us again.
Efficient and helpful
As always, efficient, Knowledgeable and helpful. They are always a pleasure to do business with. I have used Ocean World Travel for more than twenty years and would never book a cruise with anyone else. I am 83 and speak as I find. One very satisfied customer.
2026年5月27日
Ocean World Travel からの回答
Thank you for your wonderful review. We're delighted to hear you continue to find our team efficient, knowledgeable, and helpful, and we truly appreciate your incredible loyalty over the past twenty years.
A very quick booking today with Carrie
A very quick booking today with Carrie. Even booked our favourite cabin. Have booked with Ocean World for many years and always an excellent service. Thank you to Michele, Carrie and all the team.
2026年5月27日
自発的なレビュー
Ocean World Travel からの回答
Thank you for your lovely review. We're delighted Carrie was able to secure your booking quickly and even your favourite cabin, and we truly appreciate your continued loyalty and kind words for Michele, Carrie, and the whole team.
Very friendly staff
Very friendly staff, who are helpful in every way. I always book with this company and have done for several years now. My late father booked with Ocean world Travel and was always highly satisfied, he recommended them to me.
2026年5月26日
Ocean World Travel からの回答
Thank you for your kind review. We're delighted to hear our team has been friendly and helpful, and we truly appreciate your continued loyalty over the years along with your father’s recommendation.
We have dealt with Carrie @ OWT for the…
We have dealt with Carrie @ OWT for the past 6 years or so. Her expertise, problem solving and guidance has enabled us to enjoy every cruise she has booked for us and we will continue to use OWT.
2026年5月15日
自発的なレビュー
Ocean World Travel からの回答
Thank you for your lovely review. We're delighted to hear Carrie’s expertise, problem-solving, and guidance have helped make your cruises so enjoyable over the past six years, and we truly appreciate your continued loyalty to Ocean World Travel.
Carrie and her colleagues were…
Carrie and her colleagues were attentive to our needs and made sure they were punctual when calling us as arranged. our booking process experience was completed smoothly, excellent service we will not book another cruise without contacting Ocean World Travel first to see what they can offer.
2026年5月22日
Ocean World Travel からの回答
Thank you for your wonderful review. We're delighted to hear Carrie and the team were attentive and punctual throughout, and that your booking process was smooth from start to finish. We really appreciate your loyalty and look forward to helping with your next cruise.
They make it all so easy
They make it all so easy. They are all really nice people. Don’t mind how many questions you ask they have tons of patience. Love them all.
2026年5月21日
Ocean World Travel からの回答
Thank you for your lovely review. We're delighted to hear our team makes everything easy and that you feel supported no matter how many questions you have—we really appreciate your kind words and support.
Ocean World Travel からの回答
Thank you for your kind review. We're delighted to hear you've been booking with us for years and really appreciate your continued support and loyalty.
Ocean World Travel からの回答
Thank you for your feedback. We're delighted to hear you found the booking process relaxed and helpful, and that our honest suggestions made a difference.
Wouldn’t use anyone else.
I’ve been using Ocean World Travel for decades.
Always very helpful, professional and ready to give valuable advice.
The staff are extremely knowledgeable and have a good insight into the world of cruising.
They are always extremely competitive on price and I wouldn’t hesitate to recommend them.
2026年5月18日
Ocean World Travel からの回答
Thank you for your wonderful review. We're delighted to hear that you've trusted Ocean World Travel for so many years and that our team continues to provide helpful, professional service and knowledgeable advice, along with competitive pricing. We truly appreciate your loyalty and recommendation.
It was so easy to book they did…
It was so easy to book they did everything for us. Excellent communication and service. Would recommend them
2026年5月18日
Ocean World Travel からの回答
Thank you for your kind review. We're delighted to hear you found the booking process so easy and that our team could take care of everything for you, with excellent communication and service throughout. We really appreciate your recommendation.
A really great experience as always
A really great experience as always.
Always friendly helpful and professional. We love booking with OceanWorld travel
2026年5月18日
Ocean World Travel からの回答
Thank you for your lovely review. We're delighted to hear you consistently have a great experience with our friendly, helpful, and professional team, and we really appreciate your continued support and loyalty to Ocean World Travel.
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