Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... もっと見る
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... もっと見る
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... もっと見る
企業情報
当該企業による記述
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
連絡先
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
5* Customer Service
I had an issue with a particularly expensive pair of glasses that I actually purchased elsewhere (from the brand itself) of whom would do nothing for me despite the product being well within warranty.
I already knew about OCO, had seen their shop and am now more than glad that I went in to see if there was any way they could help.
The whole team was understanding. They were great to talk to, their service was second to none and more importantly my glasses were fixed and delivered to me as new. I can't thank them enough. More than recommend OCO.
Great and knowledgable staff
Great and knowledgable staff. Took their time to consult and did no hard sell. Would 100% recommend.
Amazing time of delivery
Amazing service, super fast, great comunication and fantastic btands. Congratulations!
Best service!
Excellent customer service and…
Excellent customer service and communications. Highly recommend this company for genuine branded sunglasses and outstanding service.
Excellent
Nothing to complain about, really fast delivery and my sunglasses arrived safe and sound within 2 days.
Excellent experience
Excellent experience, exactly as expected and very quick. Appreciated the follow up delivery emails. Recommend.
Perfect!
Complete satisfaction. Everyting was perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! thanks so much for this.
Excellent service and updates
Excellent service and updates! Highly recommend. And prices are good.
Amazing service!
Ordered at 7am and delivered at 2pm the same day. Amazing service and original products. Would definitely recommended.
Couldn't be happier
Great prices, great communication, same day delivery... couldn't be happier! Thank you
Bar service at premium price
Bought £600 DITA glasses and 2 weeks in lenses started to move. OCO refused replacement saying this is normal. If you're cool with that this is just your shop!
Easy communication and fast shipping to US
Great customer service! We received the glasses and they're gorgeous 💜 the shipping was fast and the communication super easy. It was a pleasure doing business with OCO Glasses!
Great great people
Great great people. I ordered from NY and there prices and service was the best. Highly recommended.
I order some thom browne glasses at OCO …
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en promised me they whould arange it. they did i would definitely order again ore even fly over to london to buy my glasses here great service.
Olivier
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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