Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... もっと見る
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... もっと見る
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... もっと見る
企業情報
当該企業による記述
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
連絡先
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
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Great selection of quality products, fast drlivery and free returns!
Great selection of quality products, fast drlivery and free returns! Enough said.
The only place to buy your sunglasses!
What an incredible company, this is how service should be. After searching for a specific pair of sunglasses I came across this site. Their prices are incredibly competitive but what really bowled me over was the service. Unbelievable. I received my order literally within 24 hours & was continually informed of its progress.
I will now only buy from this company.
"Does what it says on the tin"!
Swift and prompt (!) delivery of an identical frame to replace my favourite Örgreen frame which were accidentally damaged. Beautifully packaged.
Excellent Service
I knew the glasses I wanted and found them on OCO, they were really well priced and I was very happy with their service.
Brilliant service, saved £120!
I'd seen a pair of glasses locally which I really liked, found a similar looking frame on OCO but wasn't sure if it was the right colour. I spoke with Elizabeth via the online chat service and she quickly clarified that they were the right style and colour. I placed the order and the glasses were dispatched the next day! Free delivery, great service and £120 cheaper than the high street price. Can't say better than that.
Speedy delivery and great service
OCO have been great. The glasses I ordered arrived the very next day and were exactly as described. Customer service was fantastic- they let me know when the specific colour I wanted was back in stok and I would definitely recommend them.
Brilliant service all round
This is the first time I have used an online glasses service and just wanted to say what a pleasure it was. Brilliant service all round - responsive, polite and efficient, Thank you OCO
Excellent service
OCO provided an excellent service. Fast next day delivery and glasses are a fraction of the cost in opticians.
REALLY GOOD!! EXCELLENT, EASY, FAST and FLAWLESS service.
Jennie @ OCO was really nice, fast with exceptional and helpful service. She replied to all my email queries within the same day. Don't even worry about entering your prescription incorrectly. It was soo very helpful that there was the option to just email Jennie with a scanned copy. This made the process so EASY and FLAWLESS. I loved it. My awesome Charles Stone New York glasses arrived two days later! And I mean they are so nice. I definitely, absolutely 200% recommend. It doesn't get any better than this. I want to buy another pair just to experience that very rare high level of service again.
Armani glasses for less than £70!!!
Excellent glasses and service, I usually spend £200 + on specs, but this is the first time I used an online service and it was great
First experience has been excellent!
I'd been looking for a new frame in blue for over a year. I found a perfect pair at OCO. After a wee hiccup placing my order, I got superb customer service from Jennie. Once my order was placed, I had my frame in less than 24 hours delivered to my home! The packaging was excellent and the excitement I felt when I saw my frame and then tried it on....Success! The quality, the price, the service is first class OCO. I will be letting my fellow specs wearing chums know all about your super company. Thank you so much!
Excellent service
Excellent and fast communication with customers, sales representatives capable to solve problems.
Great buying from you.
Trustworthy and Reliable Company
After having ordered frames from another so-called company, which turned out to be a scam, I was hesitant in ordering from the internet again. However I saw the Gucci frames I wanted in a local store and then looked for them online.I found them on the Oco site which were half the price of the ones locally. I ordered them just after midnight and noticed there was a voucher for 20% off, but the voucher should have run out at midnight. However I put the voucher code in and Oco accepted it. So I paid under half for an authentic pair of Gucci frames. On top of that they were delivered one hour before the delivery time given, and I was able to track the delivery driver Neil, from very early on the Tuesday morning. Thank you Oco, I shall certainly buy from you again and tell my friends of your genuine service.
Excellent
Bought some Tom Ford sunglasses, was kept in touch about them from start to finish. Postage was next day. Would definitely buy from them again.
Great service, great product - highly recommend!
I was unsure of buying glasses online (again), after having a bad experience with a different website. Was put at ease by all the reviews for OCO, and decided to take the plunge.
Frame size i wanted was out of stock, but i emailed Jen and she kindly informed me when they would be available.
I ordered the frames with prescription lenses on Saturday evening, and they arrived Tuesday afternoon.
Great service- thanks Jen, and the glasses are super.
Delivery was really quick and you can track your order too.
All in all - a great company and already considering buying a second pair!
Fantastic service
I've never ordered glasses online before and was naturally nervous. What would they look like on? Have I filled out my prescription properly? are they actual ray bans to be so cheap? When they arrived all my questions and doubts were answered and I couldn't be happier. The fit wonderfully and my prescription is perfect! I will definitely be ordering from this site again, I feel silly for not doing it sooner!
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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