Octopus are so easy to deal with. You ring them up and WOW…. they talk to you. If only all companies would learn this difficult customer satisfaction trick. Nobulelo Asanda was great and did what I w... もっと見る

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レビュアーのコメントを見てみましょう
A big shout out to Satish today for very swiftly organising my switch from SSE to Octopus Business Energy. Satish gave me all the information I needed to make the switch & we dealt with all the paperw... もっと見る
The fact that I actually got answers from real people at Octopus rather than the usual damn email that states do not reply, which annoys me in the extreme. Octopus seem to actually deal directly with... もっと見る
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... もっと見る
企業情報
当該企業による記述
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I would like to thank Renata
I would like to thank Renata! She helped us a lot, was very supportive, and really gave us a great impression of Octopus Energy. Thank you very much!
Adedotun was very helpful when dealing…
Adedotun was very helpful when dealing with our moving out query.
Thanks very much
Helpful
The advisor was very helpful and efficient. She made switching to octopus energy very easy.
Lucy was really helpful and answered…
Lucy was really helpful and answered all my questions
Octopus are so easy to deal with
Octopus are so easy to deal with. You ring them up and WOW…. they talk to you. If only all companies would learn this difficult customer satisfaction trick. Nobulelo Asanda was great and did what I wanted simply and efficiently.
Well done Octopus
Various issues (Smartmeter & reading inputs)
We've had a smart meter fitted yet I'm still asked, every month, to input the meter reading.
I get emails at random dates asking for meter readings. Why is the email not sent at the same time each month? When I click on the email link, I'm shown three options, two of which lead to the same place!
A simple, monthly job, has become confusing.
Person who dealt with my changeover…
Person who dealt with my changeover request was efficient and professional.
Georgia made signing over to Business…
Georgia made signing over to Business Octopus so very easy. Clear, straightforward advice and information, given in a very pleasant manner made it so much less of a chore! Thank you Georgia.
Joseph in customer care explained the…
Joseph in customer care explained the options available to my business very clearly and concisely.
Wonderful friendly and extremely…
Wonderful friendly and extremely knowledgeable.
Would highly recommend Octopus.
I have it for home and my 2 businesses.
Great experience
Good customer service
Abbie was really friendly, professional and answered all my questions.
Prompt replies to queries
Joshua was quick to respond to my query and it is now all resolved
A big shout out to Satish today for…
A big shout out to Satish today for very swiftly organising my switch from SSE to Octopus Business Energy. Satish gave me all the information I needed to make the switch & we dealt with all the paperwork online by email. Excellent 5* service today !!
Renata was lovely and really helpful…
Renata was lovely and really helpful with sorting out the account situation
I’m new to Octopus and Ramen has been…
I’m new to Octopus and Ramen has been extremely helpful . Also patient !
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