I spoke to Jak today to move our business energy supply over to Octopus. These calls are normally a chore but Jak was exceedingly helpful, friendly and professional throughout. He went above and beyon... ãã£ãšèŠã

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Liv was so helpful in getting me to change over suppliers to business octopus. She answered every question and came out with a much better tariff than my current provider and as I already had a domest... ãã£ãšèŠã
I'm already a domestic customer and have just switched my business Energy to Octopus also. As always, they answer the phone, make the process easy and are on hand to help when needed as was the case w... ãã£ãšèŠã
Wonderful service from Armand! The first time I've rung as a customer (as opposed to an aspiring customer) and the experience couldn't have been more different from the former supplier! She was extr... ãã£ãšèŠã
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Wonderful service from Armand
Wonderful service from Armand! The first time I've rung as a customer (as opposed to an aspiring customer) and the experience couldn't have been more different from the former supplier! She was extremely helpful and even rang me back when I was unable to locate some numbers required. Thank you!
TheThe sales advisor was absolutely fantastic. Friendly and hugely knowledgeable. sales advisor was absolutelyâŠ
The sales advisor was absolutely fantastic. Friendly and hugely knowledgeable.
So easy to contact by telephone andâŠ
So easy to contact by telephone and discuss the matters I wanted to raise. All very quick and helpful. Really a good experience especially in these cold, technical times.
Excellent customer service
Excellent customer service
Well explained and welcoming
Vanessa was polite understanding and patient
WELL DONE JOSH
WELL DONE JOSH, SORTED EVERYTHING OUT FOR ME, VERY PATIENT AND EXPLAINED EVERYTHING.
RECEIVED EMAILS IMMEDIATELY AND GOT THROUGH TO OCTOPUS WITHIN MINUTES.
EXCELLENT CUSTOMER SERVICE!
A tricky question was answered
I spoke to Jak today to move ourâŠ
I spoke to Jak today to move our business energy supply over to Octopus. These calls are normally a chore but Jak was exceedingly helpful, friendly and professional throughout. He went above and beyond to help me with a query I'd raised a few times previously but gotten nowhere with and directed me to a third-party I'd need to speak with to resolve.
Steven
Mev on customer services was excellent and sorted my problem fast and efficiently, and wasnât giving up till she hadâŠ. 10/10
Great Service at Octopus
Liv was so helpful in getting me to change over suppliers to business octopus. She answered every question and came out with a much better tariff than my current provider and as I already had a domestic supply with Octopus I got a nice bonus thrown in so am very happy to be with a good company.
Fast connection to customer services
Fast connection to customer services. I only waited a few minutes on the phone before Sunil answered. Sunil was very polite, helpful and patient.
very easy to talk to
I was speaking with taz today and sheâŠ
I was speaking with taz today and she helped me out a lot. Really recommend I was very happy with the service I received and the advice I was given
Very helpful
Very helpful, explained everything I need to know, fantastic service as usual.
Just spoke to Sunil to renew my newâŠ
Just spoke to Sunil to renew my new contract he was so nice and helpful. Iv been with octopus for many years and I really like them.
Sunil was very helpful
Sunil was very helpful and professional. It was a technical issue outside of his control regarding a meter reading that the system could not accept.
Quick return to a email I sent about aâŠ
Quick return to a email I sent about a mistake I did with late referral code but still excepted it and got a £50 credit ð
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