Oenart レビュー 

224
•
TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ive ordered the paint by numbers multiple times they're always good quality and very fun! They even have one of my favorite novel/show which I never see anywhere. They're customer service is also very... もっと見る

企業が回答しました

5つ星のうち5の評価

I got the gengar framed picture for my grandson. I game enjoyed the colors and vibrancy of the diamonds. I normally like circle ones but this one is squared and I'm half way through and I am living it... もっと見る

企業が回答しました

5つ星のうち4の評価

Revived 4 paint by number kits but 1 out of 4 was not the one I selected but have gotten in contact with oenart and they have responded back to me

5つ星のうち4の評価

So much fun! Clean lines and easily identifiable painting sections, complete with a separate reference map and colour card in case any mistakes are made. The paints were great and vibrant, however... もっと見る

企業が回答しました

企業情報

  1. 美術用品店

当該企業による記述

Unleash your creativity with Oenart’s premium paint-by-numbers and diamond painting kits. Perfect for all ages. Shop now and bring art to life!


連絡先

4.4

優良

TrustScore 5段階評価の4.5

224件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(224)

過去12か月のレビュー数: 179件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Loved it!!

Every art piece I got, I loved it. I'm so happy with everything purchased and will definitely purchase more in the future.

2026年1月23日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

We’re absolutely thrilled you’re happy with every piece you’ve received! 🎨 It’s wonderful to know our kits are bringing you so much joy. Our reactive support team is always here at support@oenart.com to help as you continue your creative journey! ✨

5つ星のうち5の評価

This is a great product

This is a great product. Customer service was excellent.

2026年1月30日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

Thank you so much for the glowing review! 🌟 We are absolutely thrilled to hear you're loving the product and had such a positive experience with our excellent customer service. Providing high-quality kits alongside reactive support is exactly what we strive for, and we’re so glad we could help you find your creative flow!

5つ星のうち1の評価

Les produits viennent de Chine

Les produits viennent de Chine
Probleme pas recu tous les articles
Traitement long
----
J'ai deja contacté le serice client qui n'a pas répondu a mes attentes, elle n'a rien réglé du tout.

2026年1月29日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

Désolé pour le délai et les articles manquants ! Veuillez nous envoyer votre numéro de commande en MP ou à support@oenart.com ; notre équipe réactive s'en occupera immédiatement pour rectifier le tout !

5つ星のうち4の評価

Fun and as advertised, great way to transformyour favorite anime into art.

Here's a revised version:

The paintings arrived within a 3-week period, considering the holidays. I received good updates on the package's location. I ordered 3 sets of Spy x Family and requested the DIY framing kit. The kit arrived safely, and the framing instructions were available on the webpage.

It was a bit tricky to set up, and I found it a bit flimsy, but after some trial and error, I got it working. The paint was okay – one color was dry, but adding water fixed it. Following the instructions was straightforward, and painting went smoothly. Some colors needed up to 3 layers to cover the numbers, but there was enough paint overall.

Suggestion: adding a smaller reference image of the numbered painting sections to the instructions would be helpful, especially for smaller areas.

I took a photo before starting to document the process, which helped with touch-ups. It took me 21 hours to complete, mostly due to layering lighter colors. Overall, it was fun and I'd recommend it – it's as advertised, good quality. Maybe include a difficulty level for each painting? 😊

2026年1月26日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

Thank you for the detailed feedback on your Spy x Family project! 🎨 We're thrilled you enjoyed the 21-hour creative journey and found our delivery updates helpful, even during the holidays. We’ve noted your great suggestions about difficulty levels and reference maps, and we're glad our creamy paints provided the coverage needed for a masterpiece!

5つ星のうち5の評価

Great Product

Came quickly. Won’t make the mistake of not getting them on the frame again. I struggled stretching my own canvas. Customer Support is great and respond within a few hours. It took me 5 months to finish my first because of work but I look forward to finish the other two. My luffy looks awesome

2025年8月1日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

Five months of dedication certainly paid off because your Luffy looks absolutely awesome! 🏴‍☠️ We’re so glad our reactive support team was there to help quickly, and we totally agree that ordering them pre-framed is the best way to skip the struggle and jump straight into that "flow state" for your next two projects. Happy Painting...

5つ星のうち5の評価

Love this company

Love this company. I found a new hobby for sure.

2026年1月27日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

We are so happy you found a new hobby with us! 🎨 There’s nothing quite like that creative flow state for clearing the mind, and we’re thrilled our kits could help you find your groove. Thank you for being part of our community—we can’t wait to see your first masterpiece come to life!

5つ星のうち4の評価

I enjoyed it

I enjoyed it! Pictures are lovely, the delivering takes about 10 days, thats ok. I ordered 5 pictures and they all look great. In the set is everything you need. And if you have a problem, the customer support answers emediatly.

2026年1月17日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

We are so happy you enjoyed the "flow state" across all five of your pictures! 🎨 It’s wonderful to hear that everything you needed arrived within that 10-day window and that our reactive support team was there for you immediately when needed. We can’t wait to see those lovely masterpieces once they’re finished—thank you for being such a fantastic part of our creative community!

5つ星のうち5の評価

I purchased a DBZ artwork that looks…

I purchased a DBZ artwork that looks amazing for XMAS. I had some shipping issues initially, but Oneart was able to promptly resolve my concerns and reship a new product. They have been amazing with customer service and very responsive, which I’m especially grateful for during the holiday season. I highly recommend this company.

2026年1月26日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

We are so glad your Dragon Ball Z artwork looks amazing and that our reactive support team could save the day after those initial shipping hiccups! 🐉 It is our goal to ensure every project reaches you safely—especially during the busy holiday season—so you can get straight to finding your creative flow. Thank you for the high recommendation, and we can’t wait to see which power-up you choose for your next painting project!

5つ星のうち5の評価

A little slow in arriving but very…

A little slow in arriving but very pleased with product.

2026年1月20日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

Thank you for your feedback! 🌟 We're glad you're pleased with the product, and we appreciate your patience regarding the delivery time.

5つ星のうち4の評価

Really cool prints

I found this company through an ad. The points were amazing. So I chose 4. It took a bit of time to come and when I did receive them I had gotten 1 print that I hadn't ordered and was missing 1 I did. I contacted them and they responded the next day asking to verify. After everything matched up they sent out the proper print. They were great to deal with. We have started 2 of the prints and so far they are looking awesome!! Thank you for the really cool prints. Can't wait to finish all of them and put them up around the house.

2026年1月22日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

Thank you so much for your kind words! 🌟 We are glad we could quickly resolve the mix-up and that you are enjoying the prints so far.

It sounds like your home is going to look amazing once they are all finished and displayed!

5つ星のうち5の評価

My kids love anime so thought of doing…

My kids love anime so thought of doing their favourite characters for an Xmas present. I found Oenart by chance, and I am so glad I did!

I do alot of paint by numbers, cheap ones expensive ones l, and trust me, not all expensive ones are better. I decided to give these a go and I am so glad I did. The canvas is so much smoother than I am used to getting, so getting a straight line is much easier. The paints are chalky and smooth. The light colours still need a few coats, but is standard for any paint. I personally do a few coats on all colours to ensure full coverage but that's with any company I buy from. I am very happy with the results and my children loved them!

Just waiting on my 2nd order!

2025年12月15日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

Thank you so much for this wonderful feedback! 🌟 It makes us so happy to hear that your kids loved their Christmas presents and that you enjoyed the quality of our smooth canvas and paints.

We can't wait for you to receive your second order and see what you create next!

5つ星のうち5の評価

Timely delivery and item was good…

Timely delivery and item was good quality and what was expected

2026年1月16日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

Thank you so much! 🌟 We are thrilled to hear that you enjoyed the quality and that your kit arrived on time.

5つ星のうち5の評価

We received two kits one of them was…

We received two kits one of them was the wrong one. It was a christmas gift to my grandson. I emailed you and you mailed the right one, other than that it was a good experience, but the packaging could have been a little better.

2026年1月2日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

Thank you for your feedback! 🎄 We're so glad we could get the right kit to your grandson in time.

We appreciate your note about the packaging—we'll work on improving that immediately.

5つ星のうち5の評価

Shipping was quick

Shipping was quick, and the products included are of good quality.

2026年1月14日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

That’s great to hear! 🌟 We're so glad your order arrived quickly and that you're happy with the quality of the materials.

5つ星のうち5の評価

I love it!

Everything arrived but the mail carrier somewhere along the line bent the package and the canvas was wrinkled. It was an easy fix but maybe shipping tubes with a foam core might be more effective in protecting in the shipping process?

2026年1月12日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

I'm so glad you love the kit! 🌟 Thank you for the feedback regarding the packaging.

While wrinkles can usually be fixed with a light iron, we are always looking to improve our shipping to better protect the canvas. I'll share your suggestion about foam cores with our production team!

5つ星のうち5の評価

Quick customer service

I contacted customer service because the wrong paint was packaged, and they were fast to respond and shipped the correct color! The Mikasa paint project was easy to follow and overall fun to complete!

2026年1月12日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

I'm so glad our team could fix that paint issue quickly! 🌟 It’s awesome that you had fun bringing Mikasa to life. Don’t forget to tag us when you’re done!

5つ星のうち1の評価

I ordered a paint kit the first eeek of…

I ordered a paint kit the first eeek of December. 6 weeks later and I still have not received it. I’ve received multiple emails stating that it was delivered, then another email saying it was on the way. I just want to know where it is!

2026年1月15日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

I am so sorry for the confusion and the long wait! 😔 It sounds like there’s a tracking error, and I want to find your package for you immediately.

Please Email us your order number: support@oenart.com so we can investigate those conflicting updates and get you a clear answer!

5つ星のうち5の評価

Great birthday gift

My daughter was extremely pleased and excited to receive the nice canvas as a birthday gift. The quality is great and I have also been helping her to paint. This has been a calming activity and we are anxious to see the final result which I'm sure will be beautiful. Thank you

2025年12月28日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

That is so wonderful to hear! 🌟 We're thrilled that the kit made a great birthday gift and that you're enjoying some calming paint time together.

Don’t forget to tag us when you’re done—we’d love to see the final result!

5つ星のうち5の評価

Great diamond kit

I bought the Shiba Inu diamond kit and it was pretty self explanatory on the numbers and colors and the canvas was top quality. Will be repurchasing another kit now

2026年1月14日
自発的なレビュー
Oenart ロゴ

Oenart からの回答

That’s wonderful! 🌟 We're so glad you enjoyed the Shiba Inu kit and found the canvas quality to be top-notch.

Don’t forget to tag us when you’re done! We can't wait to see your next masterpiece.

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