OfferUp レビュー 1,617

The app and the navigation of the entire process is ridiculous ... You can barely access, communicate and many messages come in a day or two later, people offering potential deals that now have lapsed and they've moved onto something else because of the delay ....

I need to build an app and raise over $200M, at least mine will have the capability to communicate with each other ...

Can't shop nationwide?! No more shipping? WTH! What a joke of a company. I live in a very rural area, so now I can only shop in BFE? I'm done with OfferUp. God I hope someone will buy this company and turn it back into something like it once was. Can't believe they would go back to the stone age. Fire the administration immediately. Deleting my account.

Offerup started out great. But now it's nothing more than an advertising forum. More stores than P2P sales.

I bought a gas Range from an OfferUP vendor named washer shop, owner Manuel, the oven never worked and they never fixed the issue in spite of 3 month warranty, they didn't even respond. We ended up throwing the appliance away. The vendor shows 5 stars on OfferUP website, meaning our complaint was completely ignored .
I would recommend people not buy appliances on OfferUP, especially from the Refurbishing, recycling vendors. You will be throwing away your money.

no les importa el cliente, es una app de anuncios. Mal diseño y fucionamiento.

Nothing but ads and marketing scams. No longer offer shipping. It used to be such a great app. Sad to watch it sell out and become useless.

If I could give it a minus 5 I would.....they sell your information when you sign up....unethical way to make money and they charge for services that are free elsewhere!

I tried to sell something on offer up. They offer a 3-day trial. This sight is very unprofessional. They should send you an email notifying you that your trial is almost up. But no they just go ahead and change you. At least Amazon gives you a heads up to cancel. This sight should not be aloud to change your card without your approval. This sight is a scam. Will not refer anyone to use it!

I'm curious as to who is running OfferUp. It appears as though all the responses are from bots and using AI. I created an account today and verified my email. As soon as I tried to log in, I get a response that my account has been deactivated for violating group rules. I've never posted before or even had the chance to. I've tried to get in touch with them, but I keep getting an automated reply with no explanation and there's no way for me to talk to anyone about it. This company seems sketchy and I don't recommend giving any personal info to it.

used to love offerup. now it is just dealers and scammers selling.

I didn’t make no sells yet

I ve been on this site for 3 whole days as a seller. I got sick of the facebook scams so I left marketplace. I listed 12 items to start here. Then I realized that here I was going to be endlessly manipulated by OfferUp itself before they released me to the scammers who adore this site.

First - can’t recognize my location? I have to disable VPN and turn off Threat detection.
Second - Every time I begin a new entry it want to turn on my Camera fo and have always access. I’m selecting from photos, you don’t need access to my camera.
Third. Virtually no communication from anyone. 600 views and 3 messages. One of which wants my phone number. Block. Another was a ridiculous low ball offer, finally a moron asking if what I just posted is for sale. Moron
And then there’s the 3 day free trial and all the adds forcing you (forcing because it’s so prevalent you can’t even see anything on the screen) to push your item to 2.x mor likely to sell. I wonder if that’s even remotely true. I think it is - I think they obstruct you from selling until you pay this ransom and then maybe messages and views will start flowing. What are they offering up ? Deceit of course. And a whole bunch of unethical friends — the ones they really consider customers. Thanks. This was 3 days. Every social media site and these online sales sites - all designed perfectly for fraud, but not customers.o

I've been an avid user of Offerup for a decade. I tried to login today and was greeted by the message, "your account is banned." No warning. No emails or notifications. No explanation. I contacted support to figure out what happened and Offerup responded with, "we dont have to tell you." hahaha.

The exact wording "OfferUp reserves the right to remove items or profiles at its own discretion with or without previous warning or education efforts."

So after 10 years of active service and helping to generate revenue, I received no notice, just ban, with no explanation. Perhaps Offerup is trying to downgrade their site and push all of their customers to Facebook Marketplace?

Offerup has been going downhill for a while especially with bots and scammers, but they aren't the brightest in the shed. When the platform, Offerup, is just banning long-standing customers without reason, explanation, or notification on how to resolve whatever issue they are claiming happened, you can expect people will just enjoy other platforms that work with their customers for the mutually beneficial relationship.

Whenever I have an issue on Facebook Marketplace, Facebook support is available and super helpful to correct whatever needs correcting.

We watched as Craigslist turned into a cesspool and now Offerup is following the same path. At least I won't be required to endure the scams and abuse on Offerup any longer.

Good luck to those still stuck using Offerup, but try out FB Marketplace and other platforms. You may be presently surprised.

1 star because the Offerup platform has chosen not to resolve any issues with their customers any more and just ban accounts. Really poor business model.

One star is too much for OfferUp!
I've been using OfferUp for a number of years; listing items for sale on their site has its faults. They never corrected sight problems. If I want to list a bunch of things, I always found other sights more user friendly.
Recently I posted a skirt suit and a pair of shoes. I get a quick response that my skirt suit is sold and they just need me to log in at a sight and give private information.
This is a common scam! I do not respond to these.
I periodically check my listings, for updates, interests etc.
I find OfferUp has deactivated my account. No reason given.
I got in touch with Support and the only so called support was an AI generic and same wording response over and over, no matter what questions I asked.
Finally I was asked if I want to speak to an actual person.
I submitted my Name and Email address per their request.
OfferUp responds, my email, which has been the same for a number of years, is NOT a valid one.
This is OfferUp's NON Support!
No emails following - No trying to get in touch -

i bought a clean miller plasma cutter from linda 2 days ago i have no way to get my 350 back

please help

I purchased a washer for $325, seller (scammer) offers 30 day warranty on all of their listings, they sell apploancess, we made the deal by messages over offer up, seller asked for the payment to be cash only, i didn't see this red flag, I though offer up was a trustfull site like ebay
The washer was delivered to my house and i got a receipt with the 30 day warranty, the first day trying to use the washer didn't work and seller never responded to my messages, I tried to file a claim with offer up, but customer support said they could not do anything about, i was to naive when paying cash, I am a boomer so I do trust people, sadly people turn to evil, can't trust anyone or any site like offer up anymore
PLEASE REED THIS BEFORE MAKING ANY TRANSACTION ON THIS SITE FULL OF SCAMMERS

Absolutely the worst experience I ever had. Sold something for amount smaller than $60 with shipping, and before I had a chance to put accounting info for depositing that money something went wrong with my profile and credentials were expired. Now having nonexistent customer support, no people to talk to, I had no other recourse than to forfeit my $56. They allegedly have moderators but that is more useless, they don’t do anything, there’s no person to get in charge even though they charge you $5-$10 per listing vehicles and take a cut when you ship items. This used to be great popular platform that is now neglected and now not used to generate money, no customer service. And the whole reason my account was taken down is because of one ridiculous complaint from customer, not even legitimate, I had no opportunity to defend my point.

Offerup has been a sinking ship ever since they merged with Letgo back in 2020.
The app has ZERO customer service. If you are patient enough to leave through the obnoxious self help articles, click back and forth enough, it might open the secret portal to let you send an inquiry to customer service but, even IF someone responds back, it's like they don't even read what you wrote about. Perhaps saying artificial robot sends a generic claim response back to you. They may tell you to clear your cache, for stop, uninstall and reinstall the app, login and log out or to send them a screenshot or video of the problem. Well, even if you tell them up front, hey here's a screenshot, I've also cleared the cache, forced stop, uninstalled and reinstalled the app I logged in and logged out but it still doesn't seem to fix the problem.
I have gone back and forth with them multiple times with various problems with the app and it's like they just don't understand, like maybe they don't speak my language and don't know how to translate it. It's really weird.
This app keeps users accounts open even if they haven't even logged in or checked anything in years.
The same issue with items that are posted for sale. Let's see I'm moving and I post a bunch of things for sale and then I get busy and I forget and I don't delete the ads. Well that's okay, good old OfferUp will leave those ads up for you for years and years and years and constantly rotate them to look like fresh from new merchandise when in fact, you already sold everything or donated it's Goodwill and moved out of town and have a look at the app in years. Not to worry, they'll be there forever.
Good luck getting anybody to respond when you are interested in buying something. There are so many old outdated accounts and so much old merchandise to sift through.
I reached out to them one time and I said hey, would you guys ever consider doing like most online places do and automatically delete an ad after oh I don't know, 6 months of it being there? Or maybe send a reminder to the user to renew the ad or it will be automatically deleted or something I mean come on people, you rely on artificial intelligence to run the whole program, can't you program something in to tell the robot to take an ad down?
before they merged, this app used to be a very active great place to easily buy and sell things and everything was fresh and new and quite busy but, since the merger, OfferUp has just flushed this thing down the toilet.
Now, they have all kinds of job services and automobiles and handyman services and whatever else in the app is so cluttered. When you're scrolling all these little pop-up things block your actual visual window to see items because they're always trying to get you to go to timu or whatever else advertisers they're dealing with. The newest thing now is, if you're scrolling along out of nowhere, the screen locks up and they show you a video adding you have to watch it but luckily for me, I'm smart enough to know that if I close out the app and then open right back up again the ad is gone but, it's still annoying.
I stuck around with this app because I do occasionally get a nice treasure or sell something but it's very very uncommon anymore these days. I'm at the point right now where it's time to say goodbye to OfferUp because it's not doing my blood pressure or my wallet any good.

There Contractors have do not have there Department of Professional Regulation, License numbers listed on there Advertising, as required by Florida state law . Wonder Why ? Is Scamming encouraged through offer up ?? When I mentioned this too them, they took down my post.

Florida contractors
to remember that their license
number must be included in all
offers of service, bids, business
proposals, contracts or
advertisements, regardless of the
medium. Pursuant to Rule 61G4-
12.011, F.A.C., advertisements
include any electronic media
including lnternet sites. So please
remember to incude your license
number on your websites, social
media pages and other
advertisements.
When in doubt always list your
number.

I have tried to purchase various items and only 1 in 30 responded! Why do people put items up for sale if the do not want to sell them? I only contacted those who had activity in their account within a week and nothing -- no response. One gentleman responded and he did so right away. He was great but the rest -- wow, loaded with flaks.