Oh Doggy ロゎ
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Oh Doggy レビュヌ 

302
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TrustScore 5段階評䟡の4

4.0

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5぀星のうち1の評䟡

I strongly advise against it. The shipment was delayed, and my messages were completely ignored. They most likely sell items they don't actually have in stock. They generate a shipping label but don'... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Oh Doggy has set the bar high for customer service and unbeatable prices. They consistently go above and beyond, always ready to help out. One time, I mistakenly doubled my order, and they actually c... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This is a superb site. We found the most wonderful pate for dogs and goats ears here - two of our dogs favourites - when we were struggling to find them elsewhere. Plus they are happy to post EVERYW... もっず芋る

5぀星のうち5の評䟡

We have ordered online from Oh Doggy a couple of times now and have been delighted with the prompt delivery and products - our boy Loki especially loved the treats :). Super news that the new shop has... もっず芋る

䌁業が回答したした

䌁業情報

  1. ペットショップ

さたざたな倖郚゜ヌスから提䟛された情報

Oh Doggy’s mission is to provide our customers with a great selection of high quality dog products and food at the best possible price. We provide a unique shopping experience for our customers with an online store that is well stocked with healthy and natural treats for healthy and happy dogs. We want to provide the education and loving support to our customers so that they will have the knowledge to care for and enjoy their dogs. We at Oh Doggy are dog enthusiasts who are inspired to make a difference to the lives of dogs and their people with healthy, eco-responsible and locally sourced products.

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4.0

ほが満足

TrustScore 5段階評䟡の4

302件のレビュヌ

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 33に回答しおいたす

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4.0

すべおのレビュヌ

(302)

過去12か月のレビュヌ数: 21件

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5぀星のうち5の評䟡

A great seller

A great seller. The 100% Salmon Treats I purchased were at a good price and were delivered on time as described. I would definitely recommend Oh Doggy to friends and family.

2022幎3月29日
5぀星のうち1の評䟡

Not good at all

Bought dog food , paid £6.99 DPD courier next day ..that was nearly a week ago now , no sign of food , nothing on tracking number..no reply to email to customer service and no reply to email asking for a refund .....unacceptable

2022幎3月7日
自発的なレビュヌ
Oh Doggy ロゎ

Oh Doggy からの回答

Hi Jayne

We are very sorry for the delay with your order. Your order was dispatched on Thursday on a 24 hour service, which can take up to 2 working days.

Unfortunately there was a slight delay with this, thankfully the order was not lost and arrived 3 working days after dispatch. If you can reply to our last email I will arrange a partial refund of the shipping costs.

Sorry again for the inconvenience caused, we are just as frustrated as you are, unfortunately once our couriers have the orders it is out of our hands.

Many thanks,
Katy

5぀星のうち1の評䟡

First time i have ever used this


Update
Goods have arrived.

First time i have ever used this Company. Order placed Saturday 26th February 2022 at 17:09.
Received text Monday 28th February 2022 at 10:55am to confirm item has been shipped.
Royal Mail tracking number provided.
The order is not shown on Royal Mail website.
Emailed Seller Friday 4th March 2022 at 14:46 to advise the item has not arrived, despite paying for 48hr delivery.
No response from Seller.
Shame as their prices seemed very reasonable.

2022幎3月6日
自発的なレビュヌ
Oh Doggy ロゎ

Oh Doggy からの回答

Hi Lisa,

Thank you again for your order

We are very sorry for the delay with you order. As we mentioned via email we had delays with all of our Royal Mail orders that left last week and were trying to get an answer from Royal Mail as to why it was late. This and a 4pm finish on Friday meant we didn’t get an opportunity to reply to your Friday afternoon email until Monday. (We don't work weekends).

The number that Royal Mail updates you with is a proof of postage number as you didn’t select our tracked shipping service. This is there to show customers that Royal Mail have collected the order and have it in their possession. This was done early on Monday as expected.

As mentioned, unfortunately there was a delay with Royal Mail and the Royal Mail 48 which is usually 2-3 working days which took 5 working days also.

Again we are very sorry for this delay, we are always trying to improve our service and do everything we can to ensure a smooth process.

Many thanks,
Katy


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