Ohmyprettywig レビュー 880

I have ordered from them In the past and they were good. I ordered on Monday 6th and it haven't received my shipping information and no one has reached out. I don’t know how to contact them other than email and they haven't responded In 2 days. I probably won't order again. I don't even know if I will get the wig.

Love my 18” glueless closure wig. The hair is really soft & easy to curl. Also the lace is HD & the lace was pre plucked & cut to perfection. Thank you so much 10/10 I definitely recommend.

I always purchase nice wigs or bundles over the past two years. I come back because the hair quality is good and no matter when they can reach out to you, they do. It’s better to contact them thru email. Some say they’re not the best but I can say they try to please the customer the best.

Worst company to order from! They will take your money, send no email confirmation and will tell you they are put of what you ordered!! Having a hard time getting my money returned. They have no phone number!!

I purchased a wig 8/8/2025. And it was marked delivered 8/15/2025. I notified customer service and they asked to take a picture of my front door so they could verify the picture that was taken. I did in return. I was answered back with so sorry 😢 dear we will follow up with the delivery company.

Then I followed up again 8/19/2025 and was told that they were still waiting for the delivery company to respond.

8/28/2025 I asked for the status and was told they were waiting for the deliver company to respond.
9/2/2025

This was their response…..
hello dear

we are sorry to keep you waiting

as shipping company also need to check with local deliveryman , it will take longer than usual

could you please give us more time ?

sincerely hope you could understand

I responded….

Hello ,

The lack of communication with you and the company isn’t professional.

Not to mention the duration of time I’ve been waiting.

Please refund me and take up the delivery issue immediately with the company you utilize.

Thanks

I also disputed with PayPal and they lied and told them that I was refunded and they never mentioned that the item was delivered to the wrong address.

So my dispute was denied.

This company refused to refund me and they take forever to respond.

This is my first glueless wig I got from ohmyprettywig the hair is everything. It’s so full, came pre plucked pre bleach and everything. I love it and I will be ordering again… ❤️

I love the hair quality the lady kept me up to date until I received the hair

Sorry I made a big mistake I thought I was reviewing BeautyForever .

Ohmyprettywig is an amazing hair vendor .

One if the best.

I purchased 2 wigs and had a horrible experience and no help or refund from customer service. I never wore the wig and tried to wash it before I wear it and it matted up. Not human hair. Synthetic hair. False advertisement. I wish I could attach pictures.

This company is an absolute SCAM. Let me tell you what happened.

I placed an order for a 20-inch kinky curly wig, which was clearly advertised as including free shipping, this was stated not only on their website but also in their emails. However, a day later, I received an email informing me that the shipper was requesting an additional $32 to proceed with delivery. This charge came out of nowhere, and I firmly refused to pay it because nowhere during checkout was it mentioned that I would have to pay extra shipping fees.

After I raised my concerns, I was left without any reply for over two days—no update, no clarification about my order status. When they finally responded, I reluctantly agreed to pay the unexpected shipping charges on the condition that I would receive my order within nine days maximum. They could not even confirm this, as they had already wasted too much time processing my order.

Still, I compromised again and agreed to a later delivery. Then, more than 24 hours after I paid, I was told the wig I ordered was now out of stock—almost a week after I had placed and paid for the order in full, including the shipping fees.

So now they want to replace it with an 18-inch wig instead of the 20-inch I paid for. Shorter. Cheaper. Not what I ordered. This is completely unacceptable. I requested either a 22-inch wig as compensation for their poor handling or a full refund. To this day, they have not made any decision and continue to go back and forth via email, wasting more of my time.

This is not just bad service—it’s shady, misleading, and dishonest. Oh My Pretty Wig is a SCAM. Stay far away.

Absolutely love this hair! About to order my 3rd wig. I love how seamless and natural it is and it’s long lasting!

The hair was soft but sheds extremely bad.

It fit my face great, so soft and amazing I love it ❤️

Amazing wig u won’t be disappointed also great communication skills will be my new wig vendor

AT FIRST I ACCIDENTALLY PURCHASED THE WRONG LACE FRONTAL BUT AFTER CONTACTING CUSTOMER SERVICE SUPPORT TEAM -MY MINOR ISSUE/CONCERN WERE SUCCESSFULLY TAKEN CARE OF 🫰🏽

I AM SO PLEASED WITH THE OVERALL DISCOUNTS,PRICING,HAIR & PARTING SPACE & LACE QUALITY VERSATILE LACE FRONTAL UNITS YOU HAVE TO CHOOSE FROM “OHMYPRETTY”🥰

AS I HAVE BEEN DISAPPOINTED WITH PAST LACE FRONTAL PURCHASES FROM AMAZON 😩 I WILL BE PURCHASING MY LACE FRONTALS FROM OHMYPRETTY FOR NOW ON

MY ORDER DETAILS: #27 HONEY 🍯 BLONDE WATER WAVY 26” 13x4 LACE FRONTAL IS SO VERY BEAUTIFUL 🤩 I’M IN LOVE 🥰 AND SEEING STARS RIGHT NOW EVEN MY MOM WAS LIKE WOW IT’S GONNA LOOK SO GOOD ON ME😏

Great wig, very easy and beginner friendly… will be purchasing again .. I received so many compliments and the curls pop and hold.

I have ordered 3 units so far from OhMyPretty Hair and I can say with confidence that they have (in MY OPINION) the best lace and highest-quality hair. My first two units were 22 inch kinky curly units (same wigs…I loved the first one so much I bought a second one) and most recently a 28 inch water wave. Customer service is spectacular. I messaged asking what the difference in curl pattern is between a water wave and deep wave and they were kind and accommodating, taking pics of the units side-by-side in the warehouse and sending to me so that I could see the difference in curl pattern. Shipping is also insanely fast. I am not sure where the units are shipped from but I have ALWAYS received my units within 3 days. That’s insane to me as I’ve had other companies that don’t arrive for over a week. Understandable, but I am obsessed with wigs and order very frequently. So far I am loving everything about OMP and their units. I have already identified the next 3 units I want! I haven’t found a company to match or top their lace and hair quality yet!! 10/10 would DEFINITELY recommend.

Absolutely love this hair. I will be purchasing again it’s really soft, natural and true to length. I will definitely be purchasing again.

I have ordered wigs from many companies but ohmypretty is the only one I’ve came back to this much, ever since I got my first glueless wig in 2023 I’ve been returning ever since and they also helped me with my recent package that got displaced and I was happy to see my new and beautiful wig arrive today.

Beautiful wig and Amazing customer service !! I purchased Water Wave Human Hair Headband Wig 30in, this is my first time buying from this site and the wig is life..so soft no bad smells, i truly have no words other than if you were iffy about getting from here dont be BUY IT SIS!!! and the customer service is on point a bit of confusion with my order and they replied to me fast very helpful with my questions and stayed in touch to reassure me about where my order was the whole time...Once again thank u so much Oh My Pretty Wigs...