Oilfast レビュー 

284
•
TrustScore 5段階評価の5

4.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Oil Fast always respond quickly to my oil order requests and follow up with prompt delivery by careful, attentive delivery drivers. Although oil prices are out with their control, their budget syste... もっと見る

企業が回答しました

5つ星のうち5の評価

Had good communications and knowledgable people on the phone since I started using Oilfast a few years ago. Delivery drivers are always plesent and very efficient.

企業が回答しました

5つ星のうち5の評価

A lovely team of people, always helpful, friendly and efficient and will try their best to get a good price . The deliveries are always quick and the delivery guys are very good.

企業が回答しました

5つ星のうち5の評価

Great to deal with from start to finish. Always helpful on the phone and all costs/ delivery information communicated clearly. Delivery driver fills up our oil tank and you wouldn't even know he'd bee... もっと見る

企業が回答しました

企業情報

  1. 燃料提供業者
  2. ・
  3. エネルギー提供業者
  4. ケロシン提供業者
  5. ディーゼル燃料提供業者
  6. 石油製品会社
  7. 暖房用灯油の提供業者

当該企業による記述

Oilfast is one of Scotland's leading independent heating oil suppliers, providing reliable fuel deliveries to homes, farms and businesses across the country. With a growing network of local depots and decades of industry experience, we combine nationwide buying power with local knowledge to deliver the high standards of service our customers expect. From rural communities and agricultural customers to households and businesses, we work hard to ensure fuel is delivered safely, efficiently and at competitive prices. We understand how important reliable heating is, particularly during Scotland's colder months. That's why our team is committed to making the ordering process as straightforward as possible, offering dependable deliveries, helpful customer support and practical solutions to help customers manage their fuel requirements throughout the year. At Oilfast, we are proud to support the communities we serve, building long-term relationships based on trust, reliability and excellent customer service. Whether you're a long-standing customer or ordering from us for the first time, our goal is simple: to provide a professional, dependable service that helps keep Scotland warm.


連絡先

4.8

優良

TrustScore 5段階評価の5

284件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(284)

過去12か月のレビュー数: 65件

レビューを書く
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5つ星のうち5の評価

Friendly, reliable service.

Very friendly local telephone service; delivery when promised and done in a helpful and professional way; good price on the day. For me that's as good as it gets but is also what I have come to expect from Oilfast who have been my heating oil supplier of choice since my heating was installed years ago. Thank you and long may it continue.

2025年6月13日
自発的なレビュー
5つ星のうち3の評価

Communication is very inmortant

It's good to be informed that's a new driver will deliver the oil and he needs introduction to find the oil tank. If my wife would not been at home by chance it would have been very difficult for him to find the tank.

2025年5月28日
自発的なレビュー
Oilfast ロゴ

Oilfast からの回答

Hi Chris,

Thank you for your feedback.

We appreciate your comments and understand the importance of ensuring our drivers can locate tanks safely and efficiently. Feedback such as yours helps us continue to improve our service and communication with customers.

Kind regards,

The Oilfast Team

5つ星のうち5の評価

Fastest service ever !

Ordered my oil on phone and within 2 hour it was delivered, the driver was super pleasant and assured me my order would fit in my tank as I was concerned it wouldn't
Altogether great experience. Oilfast be proud of your Drivers.

2025年4月22日
自発的なレビュー
5つ星のうち1の評価

Bad service onsite and from oil fast admin

Fist time I ordered through the oil club the delivery person didn’t knock on the door, I went out to check he was ok and no issues and he was extremely grumpy and rude to me. He said he couldn’t deliver over the hedge and the route via the front gate was frustrating due to plant pots being in the way. I apologised for the inconvenience and explained I had lived there for 10’years and delivering over the hedge had never been an issue. I asked if I could help him with the hose because of the plant pots and he grumpily said no.
I gave feedback via email and never got any response.
Second time ordering again through the oil club, my money was taken then a week later I got a response email refusing delivery, they never even gave me a chance to tell them I had removed all the plant pots out of their way in order for them to deliver through the gate and along the path if required. I had to wait to get my money back before re-ordering from another company. They delivered today, very nice guy, knocked on the door, said no issue bringing the hose either over the hedge or along the path. So not only oil fast lost a customer but the oil club too as I can’t risk getting my money taken again for this kind of service. Thanks to the other company for their happy service received today. Am happy if they want my money instead.

2025年3月25日
自発的なレビュー
Oilfast ロゴ

Oilfast からの回答

Hi there,

Thank you for taking the time to leave your review. We are very sorry to read about your experience and disappointed to hear that we fell short on more than one occasion.

We also regret that your earlier feedback was not responded to, as this is not the level of service we aim to provide.

Customer feedback plays an important role in helping us improve, and we appreciate you taking the time to share your experience with us.

Kind regards,

The Oilfast Team

5つ星のうち2の評価

poor show

fuel went to wrong place and still got invoiced and had to pay for it befor a credit was given

2025年2月28日
自発的なレビュー
Oilfast ロゴ

Oilfast からの回答

hi William,

Thank you for your feedback.

We are sorry to hear about your experience and appreciate how frustrating delivery and invoicing issues can be. We strive to resolve any discrepancies as quickly as possible and appreciate you bringing this matter to our attention.

Kind regards,

The Oilfast Team

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