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Oilfast レビュヌ 

284
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TrustScore 5段階評䟡の5

4.8

燃料提䟛業者
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5぀星のうち4の評䟡

Oil Fast always respond quickly to my oil order requests and follow up with prompt delivery by careful, attentive delivery drivers. Although oil prices are out with their control, their budget syste... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Had good communications and knowledgable people on the phone since I started using Oilfast a few years ago. Delivery drivers are always plesent and very efficient.

䌁業が回答したした

5぀星のうち5の評䟡

A lovely team of people, always helpful, friendly and efficient and will try their best to get a good price . The deliveries are always quick and the delivery guys are very good.

䌁業が回答したした

5぀星のうち5の評䟡

Great to deal with from start to finish. Always helpful on the phone and all costs/ delivery information communicated clearly. Delivery driver fills up our oil tank and you wouldn't even know he'd bee... もっず芋る

䌁業が回答したした

䌁業情報

  1. 燃料提䟛業者
  2. ・
  3. ゚ネルギヌ提䟛業者
  4. ケロシン提䟛業者
  5. ディヌれル燃料提䟛業者
  6. 石油補品䌚瀟
  7. 暖房甚灯油の提䟛業者

圓該䌁業による蚘述

Oilfast is one of Scotland's leading independent heating oil suppliers, providing reliable fuel deliveries to homes, farms and businesses across the country. With a growing network of local depots and decades of industry experience, we combine nationwide buying power with local knowledge to deliver the high standards of service our customers expect. From rural communities and agricultural customers to households and businesses, we work hard to ensure fuel is delivered safely, efficiently and at competitive prices. We understand how important reliable heating is, particularly during Scotland's colder months. That's why our team is committed to making the ordering process as straightforward as possible, offering dependable deliveries, helpful customer support and practical solutions to help customers manage their fuel requirements throughout the year. At Oilfast, we are proud to support the communities we serve, building long-term relationships based on trust, reliability and excellent customer service. Whether you're a long-standing customer or ordering from us for the first time, our goal is simple: to provide a professional, dependable service that helps keep Scotland warm.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

284件のレビュヌ

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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.8

すべおのレビュヌ

(284)

過去12か月のレビュヌ数: 65件

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5぀星のうち5の評䟡

First class service from Oilfast

Tuesday 18th March 2025 I came home to discover my radiators were cold. I checked my boiler but it wouldn’t fire up. I have a plug in watchman which registered 4 bars left. As I have a disability and can’t climb ladders so a very good neighbour checked the oil level in my tank. Bad news was that I had run out of oil for the very first time. My watchman has always been accurate but not any more. Wednesday morning 19th March
@ 8 a.m.I telephoned Oilfast in Crieff and spoke to a very sympathetic Gentleman called Rhys who said that he would check with tanker driver.
Paul the driver arrived at 11.15 today and put in 500 litres explaining that I would get the remainder next week. Obviously because I had phoned as an emergency and the tanker only holds so much. I was extremely grateful that they came out the same day. First class service from Rhys who I spoke to with my predicament and he got it sorted with Paul the really nice delivery driver. First Class service.
Dorothy Arnott

2025幎3月19日
自発的なレビュヌ
5぀星のうち1の評䟡

Company is a rip off

Company is a rip off, this is the new name of the company that used to be Fleetmaxx solutions(same directors on Companies House)was recommended it by a friend who is now no longer a friend

Was charged £148.48 for £100 of diesel

Same thing happened to another friend and they sent the invoice to a debt company who tripped the prices

Am taking the case to the financial ombudsman if they ever reply

2025幎2月17日
自発的なレビュヌ
Oilfast ロゎ

Oilfast からの回答

Hi Billy,

Thank you for taking the time to leave a review.

We are sorry to hear that you were dissatisfied with your experience. To clarify, Fleetmaxx Solutions continues to operate as its own business and has not changed its name.

As we do not have access to the account information relating to Fleetmaxx customers, we are unable to comment on the details of charges or account activity in a public forum. If you have an outstanding query or complaint, we would encourage you to contact Fleetmaxx Solutions directly so that they can investigate the matter further.

Kind regards,

The Oilfast Team

5぀星のうち3の評䟡

Oil was slightly over priced

Oil was slightly over priced. Could have got it cheaper but I am in a monthly plan and I am not sure if they inflated the price

2025幎1月17日
自発的なレビュヌ
Oilfast ロゎ

Oilfast からの回答

Hi Robert,

Thank you for your feedback.

We are sorry to hear that you had concerns regarding pricing and appreciate you taking the time to share your comments.

Kind regards,

The Oilfast Team

5぀星のうち5の評䟡

Oilfast at Insch

I've been using Oilfast at Insch for years. They are always very helpful when I speak to them on the phone. The delivery is always prompt. There is no disruption to the area of ground they have to trail the hose along.

2025幎1月29日
自発的なレビュヌ
5぀星のうち1の評䟡

You delivered oil to me when I hadnt


You delivered oil to me when I hadnt ordered it, I sent emails asking why this had happened, I also left a message on your answer machine, as no one seemed to be answering the phone, there was no response to that message either.

Received a response today 16th June 2026, the fact that it has taken a year and a half, proves my point.

2025幎1月25日
自発的なレビュヌ
Oilfast ロゎ

Oilfast からの回答

Hi Mhorag,

Thank you for taking the time to leave a review.

We are sorry to hear about your experience and particularly disappointed to learn that you did not receive a response to your emails or voicemail.

We understand how frustrating it can be when there is uncertainty regarding a delivery, and clear communication with our customers is extremely important to us. We continually review our processes to ensure we provide the high standards of service our customers expect.

Thank you for bringing this matter to our attention.

Kind regards,

The Oilfast Team

5぀星のうち5の評䟡

Excellent Service

Jane Ewing is superb. Her customer service is outstanding and the drivers are also wonderful getting the oil to all my oil group members no matter the weather, even in the recent storm. I have a lot of elderly people in the group and they are always grateful for the excellent service provided by Oilfast.

2025幎1月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Love Oilfast

Love Oilfast
They really do deliver fast at reasonable/best deal
And if you run out you can buy plastic 5 litre tanks frim the office to see you through
Brilliant friendly snd appatrntly avleays available / phoned them middle of night by mistake .. they could not have been nicer
Brilliant
Mamy thanks

2024幎2月5日
自発的なレビュヌ
5぀星のうち1の評䟡

1000 litres ordered on 2nd January with


1000 litres ordered on 2nd January with a forecast delivery of 3 days. I left two messages asking for a call back. Response was that my address is inaccessible to a four wheel tanker and that an extra fee will be charged for delivery on a small vehicle. Although we live in a remote area, we are regularly visited by other vehicles including large garbage trucks and other oil suppliers.

2025幎1月20日
自発的なレビュヌ
Oilfast ロゎ

Oilfast からの回答

Hi John,

Thank you for taking the time to leave your feedback.

We are sorry to hear that your experience did not meet your expectations. We understand how frustrating delays and changes to delivery arrangements can be, particularly during the winter period.

We are also disappointed to hear that you felt your enquiries were not responded to appropriately. Customer service is extremely important to us, and we continually review our processes to ensure we provide the high standards our customers expect.

Thank you for bringing these concerns to our attention.

Kind regards,

The Oilfast Team

5぀星のうち1の評䟡

Ordered oil in 30th December 2024 and


Ordered oil in 30th December 2024 and still not delivered 14th January 2025 😂 oil fast ain’t so fast. Hope i will get it soon and definitely searching for better companies! I called them few times and they just don’t care

2025幎1月14日
自発的なレビュヌ
Oilfast ロゎ

Oilfast からの回答

Hi Amber,

Thank you for taking the time to leave a review.

We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when waiting for a delivery, particularly during the busy winter period.

We are also disappointed to hear that you felt unsupported when contacting us, as providing excellent customer service is extremely important to us.

Thank you for your feedback, which helps us continually review and improve our service.

Kind regards,

The Oilfast Team

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