Oisoy ロゎ
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Oisoy レビュヌ 83

•
TrustScore 5段階評䟡の4

4.2

アゞア食料品店
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5぀星のうち2の評䟡

I've been a customer for quite a while and I've always been happy with the contents of the box but the November one has left me feeling deflated why are there only 10 snacks instead of 15 but no redu... もっず芋る

5぀星のうち5の評䟡

The subscription box is fantastic, the items are all great and I love that the box includes snacks I ordinarily might not have thought to buy, with a good balance between sweet and savoury. I shared s... もっず芋る

5぀星のうち5の評䟡

I ordered a couple of mixed snack boxes and they have arrived promptly. However, they were both exactly the same (in fairness this possibility is clearly stated on the website) and each was missing an... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Originally, the package was delayed and wouldn't be arriving until two days later. I was a little disappointed, but I understood it wasn't their fault. However, the package was delivered the next day,... もっず芋る

䌁業が回答したした

䌁業情報

  1. アゞア食料品店
  2. 補菓
  3. 和菓子屋
  4. 韓囜食材店

圓該䌁業による蚘述

Oisoy is a shop for people who love cooking and eating Asian food and snacks! We are your online supermarket that stocks all the must-have cupboard staples and the latest trending Asian ingredients – delivered straight to your door! We like to keep cooking Asian food as simple as possible by doing all the leg work of sourcing and stocking all the ingredients you’ll need to create your best Asian dishes every time! We also pride ourselves on sourcing our products at the lowest possible prices, ensuring you get the best value.

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4.2

ほが満足

TrustScore 5段階評䟡の4

83件のレビュヌ

5぀星
4぀星
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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Sent swiftly

Sent swiftly, great prices, beautifully packaged.

2023幎3月16日
Oisoy ロゎ

Oisoy からの回答

Thank you for your lovely review Justine! We're delighted to hear you were pleased with your order.

5぀星のうち5の評䟡

Little online gem

Easy to use website and my order was despatched as indicated. My son loved the sweeties and has already asked I buy some more.

2023幎2月20日
Oisoy ロゎ

Oisoy からの回答

Thank you for your lovely review Rene! We're delighted to hear your son enjoyed the sweets and you were pleased with your order.

5぀星のうち5の評䟡

Great experience

Great experience, and they surprised me with lots of freebies. Will definitely buy from here again.

2023幎2月16日
Oisoy ロゎ

Oisoy からの回答

Thank you for your lovely review S.S! We're delighted to hear you were pleased with your order and enjoyed the freebies!

5぀星のうち5の評䟡

Love this company

Good price, quick delivery - kept updated. Happy with products, and really likes the little freebies included with the products. Will definitely use again.

2023幎2月16日
Oisoy ロゎ

Oisoy からの回答

Thank you for your lovely review Tamsyn! We're delighted to hear you were pleased with your order and enjoyed the freebies!

5぀星のうち5の評䟡

My well packed order arrived safely

My well packed order arrived safely. Unfortunately the delivery person did not contact me as requested or ring my doorbell.

2023幎2月6日
Oisoy ロゎ

Oisoy からの回答

Thank you for your lovely review Lai Kuen! We're delighted to hear you were pleased with your order. We're sorry the delivery driver didn't follow the instructions provided, but glad your order still reached you safely.

5぀星のうち5の評䟡

Great quality


Great variety of food on offer so I am glad I found out about this company. Also my orders were
deliveried to me quite quickly and they always throws in a few free sweet treats too. I recommended to my friends.

2022幎12月2日
Oisoy ロゎ

Oisoy からの回答

Thank you for your lovely review Huong! We're delighted to hear you were pleased with your order and enjoyed the freebies!

5぀星のうち5の評䟡

A truly good provision of well-priced Asian food

This was my first purchase: ordering on line was easy and the dispatch and delivery of goods was quickly done. A truly good provision of well-priced Asian food. I got on my parcel lovely complementary snacks for the children and they were very happy; who doesn't like a freebie? We surely will be back in the near future! Thanks Sophia and Duncan

2022幎11月11日
Oisoy ロゎ

Oisoy からの回答

Thank you for your lovely review Maria. We are delighted to hear you were so pleased with your customer experience with Oisoy and look forward to welcoming you back in future!

5぀星のうち5の評䟡

A product was out of date

A product was out of date. I never complained, yet they still sent out a gift package full of amazing snacks to apologise. Great customer service!

2022幎11月10日
Oisoy ロゎ

Oisoy からの回答

Thank you for your review, Mark. We are delighted to hear you have enjoyed the complimentary snacks!

We apologise again for the oversight of allowing a product past its best-before date to be sent out. We have updated our processes and controls to ensure it doesn't happen again.

5぀星のうち5の評䟡

excellent customer service

great products every time i order stuff AND they have just sent me 5 korean snacks for free and as a complete surprise !!

2022幎11月10日
Oisoy ロゎ

Oisoy からの回答

Thank you for your review Shaya. Enjoy your free snack box!

5぀星のうち5の評䟡

Very prompt reply & delivery

Very prompt reply & delivery. Good packaging with little extras. Good price products. Will order again!

2022幎11月1日
Oisoy ロゎ

Oisoy からの回答

Thank you for your lovely review Jessie. We're delighted that you are happy with your order and the service received.

5぀星のうち1の評䟡

Sell by dates and bb dates ridiculously


Sell by dates and bb dates ridiculously close to receipt of products. Slow delivery

2022幎10月3日
Oisoy ロゎ

Oisoy からの回答

Hi Kelly

Thank you for taking the time to leave us a review.

We are sorry to hear you weren't happy with your order last month. We recognise that delivery times are slow with the strike action by Royal Mail and apologise it took longer than we would like to get to you. All our orders are dispatched within a day to try and get products to our customers as quickly as possible.

Regarding the best before dates, we have reviewed your order and note that of the three items ordered, one was use by 2024, one December and another November 2022. I presume it is the latter you are referring to as being shorter than you would have liked. We apologise if you feel as though this was insufficient shelf life to use the product. As a new start-up, we are listening and learning, and we have since implemented a system where products with a shelf life of less than three months are identified on the website.

Best wishes

Oisoy Customer Services

5぀星のうち5の評䟡

They were very nice

They were very nice. Simple delivery with everything I ordered AND MORE. they gave me a free shin cup + they give free cute sweets and snacks!

2022幎10月24日
Oisoy ロゎ

Oisoy からの回答

Thank you for your lovely review. We're glad you are happy with your order! Best wishes, Oisoy.com

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