I always return to the Bicester store as you are warming welcomed by all the staff whilst supported by the beautifully designed layout displaying items creatively. Pure joy!
企業が回答しました
所在地
所在地を変更Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY Bicester, England, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had gone to Bicester Village looking for Oka by mistake. Oka is actually a mile up the road next to the David Lloyd Centre. Emma O was extremely helpful in assisting us in choosing a lampshade, goi... もっと見る
企業が回答しました
No one in the outlet store informed us if the no return policy, and now we have a rug that's too large and nowhere to put it. Very, very, bad. It isn't fit for purpose so you ought to have accepted th... もっと見る
企業が回答しました
The most incredible outlet shop, the staff were so kind and helpful, in particular emma stopped out kids having meltdowns by giving them paper to draw on. Emma and her team made some amazing suggestio... もっと見る
企業が回答しました
企業情報
当該企業による記述
Ideally situated just minutes from Bicester Village and Bicester Shopping Park with easy access via the A41, A34, M40, and two mainline train stations, Bicester Avenue is a thriving retail hub that welcomes over 300,000 customers annually. Our new store will offer a curated selection of seasonal favourites and timeless pieces at an irresistible value. From hand-crafted furniture and rugs to patterned cushions and elegant accessories, the Outlet will feature an ever-changing range and limited availability, making each visit a chance to take home a unique treasure.
連絡先
Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY, Bicester, England, 英国
- 01869934638
4.5
優良
56件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super, helpful and charming staff
Lovely engaged OKA team made buying a delightful experience-despite my dithering!
Always a great place to shop.
2026年10月2日
OKA - Bicester からの回答
Dear Deborah
Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear that our team made your shopping trip, to our Bicester store, so enjoyable and helped guide you through your decision-making process. It is always a pleasure to welcome you, and we truly appreciate your continued support. We look forward to seeing you again soon.
Kindest regards
OKA
No one in the outlet store informed us…
No one in the outlet store informed us if the no return policy, and now we have a rug that's too large and nowhere to put it. Very, very, bad. It isn't fit for purpose so you ought to have accepted the return and reimbursed us.
2026年10月1日
OKA - Bicester からの回答
Dear Meg
We are sorry to read that you are disappointed after your recent visits to our Bicester location.
We can advise that as Bicester is an outlet store, purchases are not covered by our normal returns process as they are sold as seen and non-refundable. This is mentioned on our returns page on our website, as well as on the copy of your receipt. There is also signage up in-store.
Thank you for taking the time to share your feedback and we are sorry for the disappointment you have been caused.
Kind regards
OKA
Nice layout in shop friendly staff
2026年9月30日
OKA - Bicester からの回答
Dear Glen,
We’re so pleased to hear that you enjoyed your visit to our Bicester store.
Thank you for your kind words about the layout and team — we’ll be sure to pass your feedback on.
Kind regards,
OKA
Impressive designs and service
I always return to the Bicester store as you are warming welcomed by all the staff whilst supported by the beautifully designed layout displaying items creatively. Pure joy!
2026年9月30日
OKA - Bicester からの回答
Dear Sharon,
What lovely feedback for our Bicester store.
We’re so pleased to hear that you always feel welcomed by the team and enjoy the way the store is presented. We’ll be sure to pass your kind words on.
Kind regards,
OKA
OKA - Bicester からの回答
Dear Claire
Thank you for your kind feedback. We're so pleased to hear that the team in our Bicester Outlet provided you with such helpful and polite service, and we truly appreciate you taking the time to share your experience.
Kind regards
OKA
Bicester Oka outlet is very well…
Bicester Oka outlet is very well organised and a pleasant experience. Despite the items being seconds the staff display everything so well and the showroom looks inviting.
2026年9月18日
OKA - Bicester からの回答
Dear Francesca
Thank you for your wonderful review. We are so pleased to hear you enjoyed your visit to our Bicester outlet. It's lovely to know our team displays everything so well, making the showroom inviting, and we look forward to welcoming you back again soon.
Kind regards
OKA
Friendly staff and polite and not pushy…
Friendly staff and polite and not pushy for a sale,let us make our ydecy.
2026年9月17日
OKA - Bicester からの回答
Dear Sharon,
We’re so pleased to hear that the Bicester team made you feel welcome and gave you the space to make your decision.
Thank you for your kind feedback — we’ll be sure to pass it on.
Kind regards,
OKA
We had gone to Bicester Village looking…
We had gone to Bicester Village looking for Oka by mistake. Oka is actually a mile up the road next to the David Lloyd Centre. Emma O was extremely helpful in assisting us in choosing a lampshade, going out of her way to model the shade in different lamp bases.
2026年9月6日
自発的なレビュー
OKA - Bicester からの回答
Dear Annie,
Thank you for your lovely feedback. We’re delighted you found your way to our Bicester store and that Emma was able to look after you so well.
We’ll be sure to pass on your kind words, and we hope your new lampshade is the perfect finishing touch.
Kind regards,
OKA
Super helpful at outlet Bicester
2026年9月3日
OKA - Bicester からの回答
Dear Lesley,
Thank you for your kind feedback. We’re delighted to hear you had a positive experience at our Bicester outlet.
We really appreciate you taking the time to share your review and will be sure to pass your comments on to the team.
Kind regards,
OKA
It’s a major WRONG and DiSAPPIONTMENT
It’s a major WRONG and DiSAPPIONTMENT. Why there isn’t a proper protection of wrapping of the displayed cupboard at all ? ! My deliver man said OKA didn’t provide wrapping and asked him to deliver to my house . The glasses door open easily during the delivery and he only used his method to protect it. It’s absolutely not professional . Although it s from Bicester Outlet , Oka has not responsible for delivery. But they recommend the delivery service and Oka should wrap it carefully and handover to the man with a van . Poorly handled at all ! I’m so shocked
2026年8月30日
OKA - Bicester からの回答
Dear Mrs Tang
Thank you for taking the time to share your review. We are sorry to learn of your disappointment with delivery of your cabinet.
Having investigated this with our Bicester Outlet, they have advised that the delivery courier used multiple blankets to wrap your cabinet and OKA tape was then used, over the blankets, to secure the cabinet doors. The cabinet was also securely strapped into the van.
We do apologise for any inconvenience caused and please do not hesitate to contact either our customer service team, or Bicester Outlet directly, should you require any further assistance.
Kind regards
OKA
OKA - Bicester からの回答
Dear Chelle
Thank you for your kind feedback. We are so pleased to hear that our Bicester team provided excellent service, especially during a busy period and we hope that you are happy with your purchase.
We truly appreciate you taking the time to share your experience.
Warm regards
OKA
Great help from staff
2026年7月30日
OKA - Bicester からの回答
Dear Kim
Thank you so much for your lovely feedback. We’re delighted to hear about your experience at our Bicester outlet, and we’ll be sure to pass your kind words on to the team.
We look forward to welcoming you back soon.
Kind regards
OKA
OKA - Bicester からの回答
Dear Customer
Thank you so much for your lovely feedback. We’re delighted to hear about your experience at our Bicester outlet, and we’ll be sure to pass your kind words on to the team.
We look forward to welcoming you back soon!
Warm regards
OKA
We loved this store
We loved this store. Aaron, the manager and the team were all so friendly and super helpful. We found a coat stand at half the price we’d seen online, a beautiful canvas and stunning dining table at less than a third in price! If this store was nearer home I’d be in all time. Thank you for all your help everyone.
2026年7月26日
自発的なレビュー
OKA - Bicester からの回答
Dear Mrs Linsi,
We’re delighted to hear that you enjoyed your visit to our Bicester store and found some wonderful pieces for your home.
It’s lovely to know Aaron and the team looked after you so well. We’ll be sure to pass your kind feedback on to them.
Kind regards,
OKA
Stock was very limited at your Bicester…
Stock was very limited at your Bicester outlet for the size of the store. The discount on most of the items were poor for damaged or clearance stock.
2026年7月3日
OKA - Bicester からの回答
Dear Hayloft SG
We are sorry to hear of your disappointment upon visiting our Bicester outlet store, and appreciate you sharing your observations about the stock levels and discounts offered. Your comments will be passed to the relevant team for review.
Thank you for bringing this to our attention.
Kind regards
OKA
.
Bought a table from Oka Bicester
Bought a table from Oka Bicester
Emma was extremely helpful as I was looking for an end of line table to replace the one I had.
Thank you ! 🤩
2026年6月30日
OKA - Bicester からの回答
Dear Emma
We appreciate your kind review of our Bicester store, it's wonderful to hear that you enjoyed your shopping experience. We're happy you found our team so friendly and helpful, and are pleased you felt so well looked after throughout your visit and found a replacement table.
We hope that you will visit us again soon.
Kind regards
OKA
Excellent staff and friendly atmosphere…
Excellent staff and friendly atmosphere in the store. We are very pleased with our purchases.
2026年6月26日
OKA - Bicester からの回答
Dear Mrs Cooper
We are so pleased to hear that you enjoyed your experience in our Bicester outlet store, it's wonderful to know that our team created such a friendly and welcoming atmosphere.
Thank you for taking the time to share your kind words.
Warm regards
OKA
Beutiful quality chairs, outstanding service.
Refreshing, that Oka has shops to physically see products. We contacted the shop to insure the chairs we liked iwere in stock. Arron, (Assistant Manager/Bicester was brilliant, sending photos and answered initial queries. Not close, but felt it was worth travelling. We were greeted by Arron who was friendly, professional and very helpful. delighted with to purchase the chairs. The quality , stylish chairs not only look amazing but are comfortable. Planned to purchase 4 but bought 6 there was no pressure just wonderful service from start to finish. Oka, we're excellent, Arran being outstanding and we are delighted with our new chairs. The service we received was outstanding
and Arron a credit to the company. Will look at this shop for future purchases.
2026年6月14日
OKA - Bicester からの回答
Dear Customer,
Thank you for taking the time to leave such a wonderful and detailed review. We're delighted to hear that your experience with our Bicester team was so positive from start to finish.
It's fantastic to know that Arron was able to assist you throughout the process, from answering your initial enquiries and sending photographs before your visit, to helping you in store. We'll be sure to pass your kind comments on to him, as he will be thrilled to know that his service made such a positive impression.
We're also delighted that you're so pleased with your new chairs.
Thank you again for your support and for recognising Arron's outstanding service. We look forward to welcoming you back to OKA and our Bicester store for future purchases.
Kind regards,
OKA
WOW 🤩
wow, wow, wow. To say I’m elated with what I purchased is an understatement. The staff Emma , Lucy and Finley went above and beyond to accommodate me. I purchased a rug lamps shades a throw and cushion covers all of which I love. OKA for me is the way to go when furnishing /dressing rooms. The quality colours etc just have that edge. All very classic with a contemporary twist. I cannot thank the staff enough. Don’t hesitate in visiting it’s well worth it. You get the savings which helps enormously but you’re in a showroom that exhibits beautifully and it gets your interior eye working overtime with exactly the outcome you envisage.
2026年6月10日
自発的なレビュー
OKA - Bicester からの回答
Dear Jeanette
Thank you for your wonderful review. We are thrilled to hear how happy you are with your purchases, and that your visit to our Bicester store was such a joyful experience. It’s always lovely to know when our team creates a warm and welcoming atmosphere for our customers.
We greatly appreciate your recommendation and will be sure to share your feedback to the team, who will be delighted.
We hope that you will visit us again soon.
Best wishes
OKA
Staff appreciation for OKA outlet at Bicester!
Visited the OKA outlet at Bicester today, fantastic experience. Lots of lovely stock and the store assistants were beyond helpful. Both Emma and Aaran went above and beyond and whilst I asked a million questions and wanted to look at everything, they were very attentive and nothing too much trouble, service you come to expect, and associate, with OKA…I couldn’t help but make a few purchases and I will no doubt be returning whenever I’m in the area.
2026年6月15日
自発的なレビュー
OKA - Bicester からの回答
Dear Kristy,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you had such a positive experience at our Bicester outlet and that Emma and Aaran made your visit so memorable. We'll be sure to pass your kind comments on to them, as they will be thrilled to receive your feedback.
It's fantastic to hear that you enjoyed exploring the store and found some treasures to take home. Thank you for your support, and we look forward to welcoming you back whenever you're next in the area.
Kind regards,
OKA
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