wow, wow, wow. To say I’m elated with what I purchased is an understatement. The staff Emma , Lucy and Finley went above and beyond to accommodate me. I purchased a rug lamps shades a throw and cus... もっと見る
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所在地
所在地を変更Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY Bicester, England, GB
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Refreshing, that Oka has shops to physically see products. We contacted the shop to insure the chairs we liked iwere in stock. Arron, (Assistant Manager/Bicester was brilliant, sending photos a... もっと見る
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Visited the OKA outlet at Bicester today, fantastic experience. Lots of lovely stock and the store assistants were beyond helpful. Both Emma and Aaran went above and beyond and whilst I asked a millio... もっと見る
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The staff ignored us when we entered the shop. Three ladies stood chatting with each other and showed no interest in helping. I left feeling unwelcome and disappointed.
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企業情報
当該企業による記述
Ideally situated just minutes from Bicester Village and Bicester Shopping Park with easy access via the A41, A34, M40, and two mainline train stations, Bicester Avenue is a thriving retail hub that welcomes over 300,000 customers annually. Our new store will offer a curated selection of seasonal favourites and timeless pieces at an irresistible value. From hand-crafted furniture and rugs to patterned cushions and elegant accessories, the Outlet will feature an ever-changing range and limited availability, making each visit a chance to take home a unique treasure.
連絡先
Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY, Bicester, England, 英国
- 01869934638
4.6
優良
41件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Brilliant Bicester!
The Bicester outlet team are amazing. They always offer such a friendly and welcoming atmosphere, coupled with fantastic Oka product knowledge. It’s a real shame to hear Lou is leaving as she’s been incredible as my stylist and contact at the store. However, Emma, Lucy, Tee and Finley are great assets to the store on my weekly visits!! Thanks for making my Oka experience so lovely everytime team! Oka should be proud to have such fab employees working for them.
2026年3月23日
自発的なレビュー
OKA - Bicester からの回答
Dear Ward
Thank you for your wonderful review. We’re delighted that the team at our Bicester outlet store make your visits so enjoyable. We're thrilled that their warm, helpful and knowledgeable approach leave such a great impression.
Thank you for your continued support and we look forward to welcoming you back soon.
Best wishes
OKA
OKA - Bicester からの回答
Dear Priscilla,
Thank you for your lovely feedback. We’re so pleased to hear about your experience in our Bicester store, and we’ll be sure to pass your kind words on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
The staff are so wonderful
The staff are so wonderful. I shop here frequently and they always make me feel welcome and looked after. They are so lovely! Really rate this store! Albertine x
2026年3月20日
自発的なレビュー
OKA - Bicester からの回答
Dear Albertine,
Thank you for your lovely review. It’s always so nice to hear from our regular customers, and we’re delighted you feel so well looked after when you visit our Bicester store.
We’ll be sure to share your kind words with the team and look forward to welcoming you back again soon.
Kind regards,
OKA
Fab outlet store .
Fab outlet store .. love my new sofa !
All the staff were very helpful and helped to load it when we picked it up
Love love the lamps and most of the furnishings .. a beautiful well made sofa
2026年2月7日
OKA - Bicester からの回答
Dear Jane,
Thank you for your wonderful feedback.
We are so pleased to hear how happy you are with your new sofa and that you enjoyed your visit to the outlet store. It is especially lovely to know that the team were able to assist you and make your collection experience a positive one.
Your kind comments about the sofa and our furnishings are truly appreciated. We hope you enjoy your new pieces for many years to come.
Kind regards,
OKA
Swift easy transfer of purchase /…
Swift easy transfer of purchase / payment / wrapping ! Used SP Couriers the shops approved delivery service from the Bicester Outlet - 5 Star for communication and delivery
2026年2月11日
OKA - Bicester からの回答
Dear Mr P
We appreciate you sharing your review!
We're happy to hear that you found the purchase and delivery process swift and easy. It's great to know the approved delivery service met your expectations for communication and delivery.
We hope you will visit us again soon!
Kind regards
OKA
I purchased the large faux olive tree
I purchased the large faux olive tree. Before I ordered, I visited the Bicester Outlet store to see the item. The staff were very helpful, so much so, that I also bought a small side table.
The olive tree is beautiful and a lovely focal point in my orangery.
The delivery company were also excellent.
2026年2月6日
OKA - Bicester からの回答
Dear Wendy,
Thank you very much for taking the time to share your experience.
We are delighted to hear that you found the team at our Bicester Outlet store helpful and that you are so pleased with your faux olive tree. It is wonderful to know it has become a beautiful focal point in your orangery. We are also pleased that you were happy with the delivery experience.
Your kind feedback is greatly appreciated.
Kind regards,
OKA
OKA - Bicester からの回答
Dear Mr Goodman
Thank you for sharing such a wonderful review. We are delighted to hear that you enjoyed your visit to our Bicester store. It’s lovely to know our team helped make your experience so enjoyable, and we truly appreciate your kind words.
We look forward to welcoming you back again soon.
Kind regards,
OKA
The staff ignored us when we entered…
The staff ignored us when we entered the shop. Three ladies stood chatting with each other and showed no interest in helping. I left feeling unwelcome and disappointed.
2025年12月8日
OKA - Bicester からの回答
Dear Mrs Dodridge,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experience at our Bicester store — this is not the level of service we expect for our customers. We will make sure your comments are passed on to the store team so this can be addressed.
Thank you again for bringing this to our attention, and we hope we have the opportunity to welcome you back for a much better experience.
Kind regards,
OKA
Most helpful
Most helpful, friendly staff members at the OKA Outlet… namely Sarah and Georgia.They went above & beyond with their excellent customer service service… absolutely amazing! 👌
Huge thanks.
Jean Brazel xx
2025年11月2日
OKA - Bicester からの回答
Thank you for your wonderful review. We’re delighted to hear that your visit to our Bicester outlet was such a positive experience and that you received exceptional service throughout. It’s always lovely to know when our team go above and beyond to make a visit special.
We truly appreciate your kind words and hope to welcome you back again soon.
Kind regards,
OKA
Stunning new outlet at the Diamond…
Stunning new outlet at the Diamond Bicester Garden Centre complex - really helpful team!
2025年11月9日
OKA - Bicester からの回答
Dear Kostas,
Thank you for your lovely review. We’re delighted to hear that you enjoyed visiting our new Bicester outlet and that our team made your experience such a positive one. Your kind words are greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
We have visited and purchased items…
We have visited and purchased items from the Oka outlet in Bicester on various occasions and highly recommend a visit.
Huge selection of items at greatly reduced prices.
The staff were extremely helpful especially Sarah and Luana who really took time to help and were very knowledgeable re' stock, couriers etc
Will definitely be visiting again
2025年10月21日
自発的なレビュー
OKA - Bicester からの回答
Dear Michael
Thank you for your wonderful review. We’re delighted that the team at out Bicester outlet store make your visits so enjoyable. It’s wonderful to know their warm, helpful and knowledgeable approach leave such a great impression.
We truly appreciate your kind words and look forward to welcoming you again soon.
Warm regards,
OKA
Great customer service
I found a piece of furniture I fell in love with and the staff were great through the whole purchase and arranging of the delivery. Sarah who served my daughter and I was fabulous
2025年10月24日
自発的なレビュー
OKA - Bicester からの回答
Dear Ms Young,
Thank you for your wonderful review. We’re so pleased to hear that you found a piece you love and that your experience at our Bicester store was such a positive one from start to finish. It’s lovely to know our team made the process smooth and enjoyable for you.
We truly appreciate your kind feedback and hope to welcome you back again soon.
Kind regards,
OKA
Lovely things and super-nice staff!
Really enjoyed my visit to the Bicester outlet store Despite the shop being busy, Sarah was very friendly and helpful and stayed with me while I inspected the rug I liked. I also bought a lovely little marble stand. Very lovely things and a nice customer experience. Thank you, Sarah.
2025年11月1日
自発的なレビュー
OKA - Bicester からの回答
Thank you for your wonderful review.
We are delighted to hear that your visit to our Bicester Outlet was such a positive experience and Sarah was able to assist you with your selection. We truly appreciate your kind words and hope that you enjoy your purchases.
We hope to welcome you back again soon.
Warm regards,
OKA
Great customer service experience
Such an amazingly helpful, happy team of staff in the Bicester Oka store, I just wish I lived closer!
Wonderful service, much appreciated thank you.
Luana, Sarah, Georgia and Lucy make a great team.
2025年10月28日
自発的なレビュー
OKA - Bicester からの回答
Dear Customer,
Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience at our Bicester store and that the team made your visit so enjoyable. It’s wonderful to know their warm and helpful approach left such a great impression.
We truly appreciate your kind words and hope you’ll visit us again soon.
Kind regards,
OKA
Love love love my wine cabinet
Sarah is just a delight. She brings so much joy and such a positive atmosphere to the whole shop. She is a great advisor and I am so happy with my new wine cabinet.
Georgia was also very lovely and they are both wonderful members to the team at the Bicester store.
2025年10月23日
自発的なレビュー
OKA - Bicester からの回答
Dear Behnaz,
Thank you for your wonderful review. We are thrilled to hear how happy you are with your new wine cabinet and that your visit to our Bicester store was such a joyful experience. It’s always lovely to know when our team creates a warm and welcoming atmosphere for our customers.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
Great new outlet
Great new outlet, would be nice to see samples being sold at Bicester outlet as they were in Didcot (when it was open)
Sarah really helpful
2025年10月22日
自発的なレビュー
OKA - Bicester からの回答
Dear Mel,
Thank you for your review and for sharing your feedback. We are delighted to hear that you enjoyed your visit to our new Bicester outlet and that you were well looked after by our team. We also appreciate your suggestion regarding samples, which has been noted and shared with the relevant team for consideration.
We hope to welcome you back again soon.
Kind regards,
OKA
Recent Purchases
Found this gem of a store in Bicester !!, We picked up some really beautiful, unique items at great prices. Huge thanks to the team at Bicester for making our shopping experience so enjoyable — and a special shout-out to Georgia for your patience and help with our purchases!
2025年10月19日
自発的なレビュー
OKA - Bicester からの回答
Dear Rachel,
Thank you for sharing such a wonderful review. We are delighted to hear that you enjoyed your visit to our Bicester store and that you found some special pieces to take home. It’s lovely to know our team helped make your experience so enjoyable, and we truly appreciate your kind words.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Great experience in a beautiful store
Great experience in a beautiful store . Sarah and Georgia went above and beyond to help us choose a really pretty little sofa and some gorgeous cushions. Will definitely be back!
2025年10月18日
自発的なレビュー
OKA - Bicester からの回答
Dear Customer,
Thank you for sharing such a lovely review. We are delighted to hear that you enjoyed your time in our Bicester store and that our team delivered the attentive service we strive for. We hope your new pieces bring joy to your home, and we look forward to welcoming you back again soon.
Kind regards,
OKA
We visited Biscester outlet store…
We visited Biscester outlet store yesterday and found a fabulous corner sofa which seems flawless. Sarah was so helpful and had some great suggestions. We ended up walking away with a rug and ottoman also. Sarah also helped us find a man with a van. A big shout out to all the staff at the Biscester Oka outlet, they could not have been more helpful. Really happy with our purchases and looking forward to delivery.
2025年10月14日
自発的なレビュー
OKA - Bicester からの回答
Dear Tina,
Thank you for your lovely review. We are delighted to hear that your visit to our Bicester outlet store was such a great experience and that our team provided the helpful service we strive to deliver. It’s wonderful to know you found the perfect pieces for your home, and we hope you enjoy them for years to come.
Kind regards,
OKA
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