I always return to the Bicester store as you are warming welcomed by all the staff whilst supported by the beautifully designed layout displaying items creatively. Pure joy!
企業が回答しました
所在地
所在地を変更Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY Bicester, England, GB
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レビュアーのコメントを見てみましょう
We had gone to Bicester Village looking for Oka by mistake. Oka is actually a mile up the road next to the David Lloyd Centre. Emma O was extremely helpful in assisting us in choosing a lampshade, goi... もっと見る
企業が回答しました
No one in the outlet store informed us if the no return policy, and now we have a rug that's too large and nowhere to put it. Very, very, bad. It isn't fit for purpose so you ought to have accepted th... もっと見る
企業が回答しました
The most incredible outlet shop, the staff were so kind and helpful, in particular emma stopped out kids having meltdowns by giving them paper to draw on. Emma and her team made some amazing suggestio... もっと見る
企業が回答しました
企業情報
当該企業による記述
Ideally situated just minutes from Bicester Village and Bicester Shopping Park with easy access via the A41, A34, M40, and two mainline train stations, Bicester Avenue is a thriving retail hub that welcomes over 300,000 customers annually. Our new store will offer a curated selection of seasonal favourites and timeless pieces at an irresistible value. From hand-crafted furniture and rugs to patterned cushions and elegant accessories, the Outlet will feature an ever-changing range and limited availability, making each visit a chance to take home a unique treasure.
連絡先
Oxford Road, Unit 10, Bicester Furniture Outlet, Bicester Avenue Garden Centre, OX25 2NY, Bicester, England, 英国
- 01869934638
4.5
優良
56件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent product and service
We were looking to purchase a set of dining chairs and spoke to Aaron in the Bicester branch to check they had them in stock. Aaron was great - he confirmed stock and sent us photographs to help us with our decisions. We then visited the store to see the chairs in person and Aaron couldn't have been more helpful. We are really happy with the chairs, good quality and comfortable to sit in. Initially we were only going buy four but ended up with six!
2026年6月14日
自発的なレビュー
OKA - Bicester からの回答
Dear Arran,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear about your experience with Aaron and the Bicester team. We'll be sure to pass your kind comments on to him, and we're sure he'll be pleased to know he helped make your decision easier.
It's fantastic to hear that you're so pleased with your new dining chairs, and we truly appreciate you choosing OKA. We hope they are enjoyed for many years to come.
Kind regards,
OKA
So impressed by Oka’s customer service…
So impressed by Oka’s customer service both in store and online.
2026年5月31日
OKA - Bicester からの回答
Dear Jemma,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you've had such positive experiences both in store and online.
Your feedback means a great deal to us, and we'll be sure to share your kind comments with the relevant teams. We hope to welcome you back again soon.
Kind regards,
OKA
OKA - Bicester からの回答
Dear Jennie
We appreciate your kind review of our Bicester store, it's wonderful to hear that you enjoyed your enjoyed your shopping experience and we do hope that you will visit us again.
Warm regards
OKA
Finley was super helpful and…
Finley was super helpful and accommodating. I purchased a beautiful pendant light and it was at a great discount, all the staff were really helpful and friendly, I would highly recommend you visit this store. ⭐️
2026年5月31日
自発的なレビュー
OKA - Bicester からの回答
Dear Carly
Thank you for your wonderful review. We’re delighted that the team at our Bicester outlet store made your visit so enjoyable. It’s wonderful to know their warm, helpful and knowledgeable approach left such a great impression.
We truly appreciate your kind words and look forward to welcoming you again soon.
Warm regards,
OKA
As always the warmest of welcomes and…
As always the warmest of welcomes and fantastic product guidance and knowledge . The brand gets better and better just like the staff
2026年5月15日
OKA - Bicester からの回答
Dear Barbara,
Thank you so much for your wonderful feedback and continued support. We’re delighted to hear how much you enjoy visiting our Bicester store and that the team’s warm welcome and product knowledge continue to make such a positive impression.
Your kind comments mean a great deal to us, and we hope to welcome you back again soon.
Kind regards,
OKA
It was a pleasure to shop at Oka outlet…
It was a pleasure to shop at Oka outlet Bicester.. after enquiring about a product, Lucy immediately sent me photos and information. I then went to the store where all the staff were friendly and helpful. Lucy was amazing, even providing a large box and wrapping carefully. Thank you Aaron for waiting in the rain for my car to pick up. A great shopping experience!
2026年5月13日
自発的なレビュー
OKA - Bicester からの回答
Dear Customer,
Thank you so much for your lovely feedback. We’re delighted to hear about your experience at our Bicester outlet, and we’ll be sure to pass your kind words on to Lucy, Aaron and the team.
It’s wonderful to know the extra care and support made such a positive difference to your visit, and we hope to welcome you back again soon.
Kind regards,
OKA
Amazing team at Oka!
Lucy, Emma and Tee were absolutely amazing today. They went above and beyond to help us and we ended up buying 2 stunning arm chairs and lots of armchairs!
2026年5月16日
自発的なレビュー
OKA - Bicester からの回答
Dear Isobelle,
Thank you for your wonderful review. We are delighted to hear that Lucy, Emma and Tee provided such a positive experience and went above and beyond to help you during your visit to our Bicester store.
We will be sure to share your lovely feedback with the team, and we hope you enjoy your beautiful new armchairs and accessories.
Kind regards,
OKA
Visit to the Bicester outlet store
Visited the Oka outlet today and received excellent service from Tej. She was knowledgeable, helpful, and a real asset to the Oka brand.
2026年5月15日
自発的なレビュー
OKA - Bicester からの回答
Dear Dee,
Thank you for your lovely review. We are delighted to hear that you received excellent service during your visit to our Bicester outlet store.
We will be sure to share your kind comments with Tej, who will be very pleased to hear your feedback.
Kind regards,
OKA
None engaging staff -terrible experience.
None engaging staff,not the right information given, not very helpful response to questions and got a pretty much smug reply from one of the staff members to an enquiry at the cash desk- absolutely terrible experience.
Staff members need retraining, especially the guy that was on the cash desk-not really how are you engage with a customer.
2026年4月19日
自発的なレビュー
OKA - Bicester からの回答
Dear Miss Pitten,
Thank you for your review. We were surprised to read your comments regarding your recent experience in our Bicester store, and are sorry to hear that you left feeling disappointed.
Your feedback, particularly regarding the interaction at the till point, has been shared with the relevant store management team so that this can be reviewed further.
Kind regards,
OKA
OKA - Bicester からの回答
Dear Kevin,
Thank you for your lovely feedback. We’re so pleased to hear you enjoy visiting our Bicester store and that you’ve had such positive experiences with both our products and service.
We hope to welcome you back again soon.
Kind regards,
OKA
I have been buying from Oka for over 20…
I have been buying from Oka for over 20 years and the experience has always been First Class. I purchase both full price and also pick up some great pieces at the Bicester Outlet Shop in Bicester Avenue. Finley who works in the outlet knows what pieces I am likely to purchase, he has a very good eye, and always guides me in the right direction. Great staff, great products. Highly recommend a visit.
2026年5月7日
自発的なレビュー
OKA - Bicester からの回答
Dear Anne
Thank you for your wonderful review. We're always thrilled to hear from our long standing customers and are delighted that you enjoy visiting our Bicester Outlet store and receive such exceptional service from Finley, he will be absolutely delighted to know his support makes such an impact on your decision-making.
Your feedback has brightened our day and we thank you for your continued support.
We look forward to welcoming you back soon.
Best wishes
OKA
The most incredible outlet shop
The most incredible outlet shop, the staff were so kind and helpful, in particular emma stopped out kids having meltdowns by giving them paper to draw on. Emma and her team made some amazing suggestions for the garden and house and helped us so much! we loved all the items we've purchased it looks so great and adds so much character
2026年5月4日
自発的なレビュー
OKA - Bicester からの回答
Dear Consumer
We’re delighted to hear that you enjoyed visiting our Bicester outlet, it's wonderful to know that their helpful and knowledgeable approach left such a great impression and that you are happy with the items you have purchased.
We truly appreciate your feedback and hope that you will visit us again soon.
Kind regards
OKA
A great experience at the Oka store in…
A great experience at the Oka store in Bicester. The space is beautifully curated, browsing is a real pleasure. The team are friendly, and offer great advice making you feel well looked after. Lucy and T are lovely and Finley was kind enough to help me carry my bags to the car. I found the style of the furniture and homeware very unique. Overall, a really enjoyable visit and a store well worth returning to
2026年4月15日
自発的なレビュー
OKA - Bicester からの回答
Dear Sam
We appreciate your kind review of our Bicester store, it's wonderful to hear that you enjoyed your enjoyed your shopping experience. We're happy you found our team so friendly and helpful, and are pleased you felt so well looked after throughout your visit.
We hope that you will visit us again soon.
Kind regards
OKA
Wonderful experience
The team in this store are wonderful- I was helped by Tee and Lucy who were very knowledgeable and helpful. They clearly have a genuine passion for home interiors and their advice was greatly appreciated! The shop itself is well presented and carries a large variety of both outlet and full price items.
2026年4月16日
自発的なレビュー
OKA - Bicester からの回答
Dear Sara
We appreciate your kind words about our Bicester store. It's great to hear you found our team members knowledgeable and helpful, and that their passion for interiors shone through, and we're glad you enjoyed the variety of items we offer.
Your feedback means a lot to us and we hope that you will visit us again soon.
Warm regards
OKA
This place was a 10/10
I recently had the pleasure of visiting Bicester’s oka branch and I must say, it was an exceptional experience from start to finish. The store provides an impressive variety of furniture styles, ranging from modern minimalist to classic vintage, ensuring there's something for every taste and home decor vision.
What truly set oka apart was the outstanding staff. Each team member was incredibly friendly, approachable, and eager to assist. They were knowledgeable about the products and offered helpful suggestions and insights without being pushy. Their genuine passion for helping customers create beautiful and comfortable living spaces was evident and greatly appreciated.
I highly recommend Bicester’s oka branch to anyone looking to enhance their home. With its diverse selection, quality products, and exceptional customer service, it's a standout destination for all your decorative needs.
2026年4月15日
自発的なレビュー
OKA - Bicester からの回答
Dear Mi
Thank you for sharing such a lovely review.
We are delighted to hear that your recent visit to our Bicester outlet was such a positive experience, and that our team made your visit so enjoyable. We are committed to providing exceptional customer service, and it's wonderful to know that we exceeded your expectations.
We truly appreciate your feedback and recommendation and hope that you will visit us again soon.
Best wishes
OKA
Brilliant Bicester!
The Bicester outlet team are amazing. They always offer such a friendly and welcoming atmosphere, coupled with fantastic Oka product knowledge. It’s a real shame to hear Lou is leaving as she’s been incredible as my stylist and contact at the store. However, Emma, Lucy, Tee and Finley are great assets to the store on my weekly visits!! Thanks for making my Oka experience so lovely everytime team! Oka should be proud to have such fab employees working for them.
2026年3月23日
自発的なレビュー
OKA - Bicester からの回答
Dear Ward
Thank you for your wonderful review. We’re delighted that the team at our Bicester outlet store make your visits so enjoyable. We're thrilled that their warm, helpful and knowledgeable approach leave such a great impression.
Thank you for your continued support and we look forward to welcoming you back soon.
Best wishes
OKA
OKA - Bicester からの回答
Dear Priscilla,
Thank you for your lovely feedback. We’re so pleased to hear about your experience in our Bicester store, and we’ll be sure to pass your kind words on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
The staff are so wonderful
The staff are so wonderful. I shop here frequently and they always make me feel welcome and looked after. They are so lovely! Really rate this store! Albertine x
2026年3月20日
自発的なレビュー
OKA - Bicester からの回答
Dear Albertine,
Thank you for your lovely review. It’s always so nice to hear from our regular customers, and we’re delighted you feel so well looked after when you visit our Bicester store.
We’ll be sure to share your kind words with the team and look forward to welcoming you back again soon.
Kind regards,
OKA
Fab outlet store .
Fab outlet store .. love my new sofa !
All the staff were very helpful and helped to load it when we picked it up
Love love the lamps and most of the furnishings .. a beautiful well made sofa
2026年2月7日
OKA - Bicester からの回答
Dear Jane,
Thank you for your wonderful feedback.
We are so pleased to hear how happy you are with your new sofa and that you enjoyed your visit to the outlet store. It is especially lovely to know that the team were able to assist you and make your collection experience a positive one.
Your kind comments about the sofa and our furnishings are truly appreciated. We hope you enjoy your new pieces for many years to come.
Kind regards,
OKA
Swift easy transfer of purchase /…
Swift easy transfer of purchase / payment / wrapping ! Used SP Couriers the shops approved delivery service from the Bicester Outlet - 5 Star for communication and delivery
2026年2月11日
OKA - Bicester からの回答
Dear Mr P
We appreciate you sharing your review!
We're happy to hear that you found the purchase and delivery process swift and easy. It's great to know the approved delivery service met your expectations for communication and delivery.
We hope you will visit us again soon!
Kind regards
OKA
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