The Silwood Road, Ascot branch staff have always been so helpful. They help the customer makes the right decision. Laura has helped us a few times and always been very good providing an excellent cust... もっと見る
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I live in Windsor but don’t often go to Sunninghill and area so I was pleasantly surprised when I found out there is an OKA showroom so close to me. I visited to view a specific coffee table that I re... もっと見る
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The shop itself is lovely and has some gorgeous pieces to choose from however, the customer service is poor. It really doesn't take much to smile at a customer and engage in a conversation. It wasn't... もっと見る
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As usual, the experience we have when we go to the Sunningdale OKA is 2nd to none We are always welcomed by Joe Sam and Andrea Nothing is too much trouble and they always go above and beyond to mak... もっと見る
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企業情報
当該企業による記述
In the Royal County of Berkshire, not far from the world-famous Ascot Racecourse and the prestigious Wentworth Golf Club, sits our Sunninghill store. Each season our talented visual team arranges our furniture into inspirational room sets, showcasing old favourites and new items from our collection.
連絡先
Crossways Village, Silwood Road, SL5 0PZ, Sunninghill, 英国
- +44 1344 622988
4.8
優良
122件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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All my experiences have been good but…
All my experiences have been good but the lady in the Sunninghill location was particularly helpful in assisting me with selecting cushions without a photo of my sofa. The cushions are perfect and look lovely!
2026年4月23日
OKA - Sunninghill からの回答
Dear Linda
Thank you so much for taking the time to leave your review.
We are thrilled to hear about your visit to our Sunninghill store and that Laura was able to assist you so thoroughly. It is especially lovely to know that your new cushions look wonderful on your sofa.
Your kind comments are greatly appreciated, and we hope to welcome you again soon.
Kind regards,
OKA
Brilliant service from the Sunninghill team. AIT the outsourced delivery company were terrible.
Helpful and efficient service by the Sunninghill store. Did some measurements of the sideboard for us over the phone and then we ordered it straightaway last Friday and it was delivered the following day. Brilliant. It was a sale item and we are delighted with it. As always.
Just one thing to add. The delivery by AIT was appalling. We’ve had lots of deliveries from OKA over the years by their dedicated team and it was always superb - friendly and authentic white glove service. The AIT team, to whom I assume OKA have outsourced their deliveries now, were rude and slapdash. Including effing out loud, chucking stuff around. Grim. White glove it was not.
But thank you OKA for your usual excellent service and products.
2026年5月2日
OKA - Sunninghill からの回答
Dear David
We’re delighted to hear that you enjoyed your visit to our Sunninghill store and found the service exceptional. It’s lovely to know that your shopping experience was such a pleasure and that you are happy with your sideboard.
We do apologise for the difficulties with your delivery, this is not the standard we would expect you to receive. Please be assured that your comments will be escalated with our delivery partner.
Your feedback means a lot to us and we thank you for your continued support. We hope you will visit us again soon.
Best wishes
OKA
5 Stars ⭐️
What a delightful experience I had in Oka Sunninghill today! Samantha was so incredibly friendly and helpful and I came away with some fantastic pieces! Thank you ladies 🙏🏼
2026年4月27日
自発的なレビュー
OKA - Sunninghill からの回答
Dear Sophie
Thank you for your wonderful review. We’re delighted to hear that your visit to our Sunninghill store was such a positive experience. Providing professional and thoughtful service is something we truly value, and it’s lovely to know that Samantha's enthusiasm and attention to detail helped you find the perfect pieces.
We greatly appreciate your feedback and hope to welcome you back soon!
Kind regards,
OKA
The entire Sunningdale store should be…
The entire Sunningdale store should be commended on their customer service. Every single member of the team knew their products and were proactive in offering guidance, advice and recommendations. A wonderfully welcoming environment in which to shop - thank you for making my renovations so easy.
2026年3月2日
自発的なレビュー
OKA - Sunninghill からの回答
Dear Customer,
Thank you so much for your wonderful feedback. We’re delighted to hear about your experience in our Sunninghill store, and we’ll be sure to share your kind words with the entire team.
It’s lovely to know you felt so well supported during your renovations, and we hope to welcome you back again soon.
Kind regards,
OKA
Great store!
Great store! Very polite, helpful and knowledgeable staff. I had been searching for a lampshade for a vase I already had; for me, the whole experience was stress free and such a joy.
I definitely recommend this place and will be returning.
2026年3月18日
OKA - Sunninghill からの回答
Dear Emma
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your visit to our Sunninghill store found the service exceptional. It’s lovely to know that your shopping experience was such a pleasure and you found the perfect lampshade.
We greatly appreciate your feedback and hope to welcome you back soon!
Kind regards,
OKA
OKA - Sunninghill からの回答
Dear Customer,
Thank you for your feedback. We’re really pleased everything went smoothly and appreciate you taking the time to share your experience.
We hope to welcome you back again soon.
Kind regards,
OKA
The staff at Sunninghill are always so…
The staff at Sunninghill are always so helpful and informative which make for a pleasant shopping experience- it is one of my favourite places to shop as a result
2026年3月11日
OKA - Sunninghill からの回答
Dear Simone
We're so happy to hear that you consistently have a positive experience at our Sunninghill store. It's wonderful knowing our team makes you feel valued, and that you always enjoy your visits.
Your feedback means a lot to us and we thank you for your continued support. We hope you will visit us again soon.
Best wishes
OKA
OKA - Sunninghill からの回答
Dear Deborah,
Thank you for your kind words. We’re so pleased to hear you’ve had such positive experiences with our Sunninghill team, and we’ll be sure to share your feedback with them.
We look forward to welcoming you back again soon.
Kind regards,
OKA
Always a pleasure at Oka
Always a pleasure at Oka . Staff always very helpful and help with your needs
2026年3月6日
OKA - Sunninghill からの回答
Dear Angela,
Thank you for your kind words. It’s always so nice to hear from returning customers, and we’re really pleased you continue to have such positive experiences with our Sunninghill team.
We look forward to seeing you again soon.
Kind regards,
OKA
Excellent service - great quality - in person & online
Loved being able to look around the OKA store with excellent, friendly advice from the team there. I then went home, measured up and ordered online, having seen what I liked in the store.
Delivery was fast, well packaged. Item quality is great - a side table which looks lovely in my room. Will back back to order more accessories soon...
2026年3月5日
OKA - Sunninghill からの回答
Dear Joanne
We appreciate you taking the time to share your experience.
It's great to hear that you enjoyed browsing our store and found our team's advice helpful. We are also pleased the delivery was fast and the side table enhances your room.
We look forward to welcoming you back!
Kind regards
OKA
Really helpful staff all very…
Really helpful staff all very knowledgeable. Lots of advice on colours and options to help us decide. Will be back when we decorate our next room.
2026年2月27日
OKA - Sunninghill からの回答
Dear Betty
Thank you for your wonderful review. We’re delighted to hear that your experience at our Sunninghill store has been so positive, and and that you received knowledgeable and attentive support while choosing your items.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
OKA - Sunninghill からの回答
Dear Mrs Morton
Thank you for your kind feedback. We're so pleased to hear you received great service from our team in Sunninghill. We hope to welcome you back again soon.
Warm regards,
OKA
Went into the sunninghill store and had…
Went into the sunninghill store and had amazing service from all of the ladies there. I was looking to purchase new cushions for my sofas and they helped. When I needed an extra cushion they rang around stores to locate it for me and reserve. Thanks so much they look amazing.
2026年2月8日
OKA - Sunninghill からの回答
Dear Aly,
Thank you so much for taking the time to leave your review.
We are thrilled to hear about your recent visit to our Sunninghill store and that the team were able to assist you so thoroughly. It is especially lovely to know that they could help source the additional cushion for you and that everything looks wonderful in your home.
Your kind comments are greatly appreciated, and we hope to welcome you again soon.
Kind regards,
OKA
Professional Service, excellent quality products in a relaxed environment.
Laura made us very welcome and advised us of various new products coming soon to the store. We were left to browse and ask any questions, without being harried at any time. Just as we like any browsing/buying experience. We have our eyes on a few items (and have shopped there many times before) that we will be back for. Thank you Laura and thank you Oka!
2026年2月8日
OKA - Sunninghill からの回答
Dear Anthon,
Thank you very much for sharing your experience with us.
We are thrilled to hear that you enjoyed the relaxed atmosphere of the store and that Laura helped make your visit so welcoming and informative. Creating an enjoyable and pressure-free environment for our customers is something we care deeply about, so your feedback is genuinely appreciated.
It is wonderful to know you have your eye on more pieces, and we will be pleased to see you again soon.
Kind regards,
OKA
OKA - Sunninghill からの回答
Dear Mr and Mrs Colley,
Thank you for taking the time to leave your review.
We are delighted to hear that you love your cushions. Your kind feedback is greatly appreciated.
Kind regards,
OKA
Very good ordering experience
The cushions are perfect in shape size and design to complement cream sofa
2026年1月29日
OKA - Sunninghill からの回答
Dear Liz,
Thank you for taking the time to leave your review.
We are delighted to hear that you had a positive ordering experience and that your cushions perfectly complement your sofa. It is always wonderful to know when our products fit so beautifully into our customers’ homes.
Kind regards,
OKA
OKA - Sunninghill からの回答
Dear Hiba
Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service during your visit to our Sunninghill store. Your feedback means a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Staff were really helpful and I am…
Staff were really helpful and I am delighted with my purchases
2026年2月1日
OKA - Sunninghill からの回答
Dear Deborah
Thank you for your kind review. It's lovely to hear that you received such impressive service from our Sunninghill team and are so happy with your purchases.
We value your feedback and hope to welcome you back soon.
Best regards
OKA
OKA - Sunninghill からの回答
Dear Customer
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Sunninghill store and received such helpful service. Your comments are truly appreciated, and we hope you will visit us again soon.
Kind regards,
OKA
Extremely helpful and excellent service…
Extremely helpful and excellent service from the moment we entered Oka, Sunninghill.
2026年1月17日
OKA - Sunninghill からの回答
Dear Mrs Woodman,
Thank you for taking the time to leave your review. We’re delighted to hear about your visit to our Sunninghill store, and we’ll be sure to pass your feedback on to the team. We hope to welcome you back again soon.
Kind regards,
OKA
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