Friendly knowledgeable staff. Nothing too much trouble. Very good stock levels. Please recognise Chris and Simona for their excellent customer service. Shop always looks well kept and tidy. Nice lam... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The staff are very knowledgeable and are great at design and colour pairing so can really help you with your purchase to get it just right. It’s often Simona that helps me but the others are great too... もっと見る
企業が回答しました
We paid a visit to the Tunbridge Wells store today. We were just browsing, It's hard just to look and not buy anything, as the products are so lovely! There was a sale on so we purchased two candle ho... もっと見る
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OKA is my favourite shop! Love everything they sell especially the soft furnishings. However; I’m afraid that I find some of the staff unfriendly when asking for assistance. I recently waited by the c... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are honoured to be among the mix of eclectic luxury brands in the renowned Hoopers department store in Tunbridge Wells. Inside, you will find our collection of furniture and accessories displayed in seasonal looks by our talented visual team to offer you inspiration for your own home.
連絡先
Hoopers, 2-12 Mount Pleasant Road, TN1 1QT, Tunbridge Wells, Kent, 英国
- +44 1892 240403
4.7
優良
200件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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OKA - Tunbridge Wells からの回答
Dear Dorothy,
Thank you for your lovely feedback. We're so pleased to hear that our team continues to make a brilliant impression! Your kind words mean a great deal to us.
Warm regards,
OKA
OKA - Tunbridge Wells からの回答
Dear Mr Howard
We appreciate your feedback and are sorry our service did not exceed your expectations. We always aim to provide a high level of customer service, and it's disappointing to hear that we fell short in your case. Please rest assured that we take your comments seriously and will address this with our team to ensure that all customers feel welcomed and valued.
We truly appreciate your feedback as it helps us improve, and we hope you'll give us the opportunity to provide a better experience on your next visit.
Kind regards,
OKA
Great customer service
Great customer service, always polite, helpful, knowledgeable and friendly
2025年5月15日
OKA - Tunbridge Wells からの回答
Dear Jennifer,
Thank you for your kind words. We're so pleased to hear that you consistently receive polite, helpful, and knowledgeable service from our team. Your feedback means a great deal to us, and we look forward to welcoming you back again soon.
Warm regards,
OKA
OKA - Tunbridge Wells からの回答
Dear David,
Thank you for your kind words. We’re so pleased to hear you found our team friendly and helpful. We hope to welcome you back again soon.
Warm regards,
OKA
Assistant was very helpful am provided…
Assistant was very helpful am provided everything we asked for.
2025年5月10日
OKA - Tunbridge Wells からの回答
Dear Michael
We're delighted to hear about your positive experience at our Tunbridge Wells location! It's wonderful to know our team provided you with excellent service and we will be sure to share your kind words with them.
Kind regards
OKA
Always a great experience
Always a great experience. Lovely helpful and friendly staff. I love OKA!
2025年5月7日
OKA - Tunbridge Wells からの回答
Dear Mrs Campbell
Thank you for your wonderful review! We are thrilled to hear that you had another great experience with us.
Our team are dedicated to providing excellent customer service, and we hope you enjoy your new cushion covers!
Kind regards
OKA
I had a fantastic experience at OKA in…
I had a fantastic experience at OKA in Tunbridge Wells yesterday thanks to two amazing shop assistants, Chris and Suzanne. I was feeling completely stuck and overwhelmed about how to dress my sofa and sitting room. After showing them a few pictures, they took the time to understand my style and gave me loads of helpful suggestions and creative ideas. They demonstrated different combinations and really opened my eyes to new possibilities I hadn’t considered. Their knowledge, patience, and enthusiasm made the whole experience enjoyable and inspiring. Highly recommend!
2025年5月3日
自発的なレビュー
OKA - Tunbridge Wells からの回答
Dear Jayne
We're so happy to hear that you had a fantastic experience in our Tunbridge Wells store.
We truly appreciate your positive feedback regarding the assistance you received in styling your sofa and sitting room. It's great to know that our team was able to understand your style, offer helpful suggestions, and inspire you with new ideas. We're glad their knowledge, patience, and enthusiasm made your visit enjoyable.
Kind regards
OKA
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. The store is beautifully laid out. I could have spent a lot more if money were no object
2025年5月1日
OKA - Tunbridge Wells からの回答
Dear julie
We appreciate your kind words!
It's wonderful to hear that you found our team helpful and knowledgeable, and that you enjoyed layout of our Tunbridge Wells store. We strive to create a welcoming and inspiring environment for our customers.
We thank you for your support and hope to welcome you back soon!
Best regards
OKA
OKA - Tunbridge Wells からの回答
Dear Janet
We really appreciate your kind words and are glad you had a positive experience in our Tunbridge Wells store.
Best regards
OKA
OKA - Tunbridge Wells からの回答
Dear Noel
Thank you for your kind words!
We're delighted to hear that our staff made a positive impression on you. We strive to create a welcoming and supportive work environment, and we're glad that it shows in our team's interactions with customers.
Best regards
OKA
The extra mile
Oka has always interesting stock, lovely decorations and staff that go the extra mile.
I keep coming back.
B., Sevenoaks
2025年4月4日
OKA - Tunbridge Wells からの回答
Dear Mrs Lanzinger-Bates
We appreciate your kind words and are delighted to hear you enjoy our stock and the extra effort our team in our Tunbridge Wells concession puts in.
We're absolutely thrilled you keep coming back and hope to continue providing you with a positive experience.
Best regards
OKA
Wonderful design guidance
Simona and Chris, a wonderfully helpful team at Oka Tunbridge Wells. So patient and with great ideas. Thank you both!
Paul & Sam
2025年3月28日
自発的なレビュー
OKA - Tunbridge Wells からの回答
Dear Paul and Sam
We're so glad to hear you had a positive experience with Simona and Chris in our Tunbridge Wells store!
It's wonderful to know they were able to provide you with the help and ideas you needed. We appreciate your kind words and will share your feedback with them.
Best wishes
OKA
OKA - Tunbridge Wells からの回答
Dear Lucy,
Thank you for your kind words! We're delighted to hear that you received super helpful service at our Tunbridge Wells store. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Excellent service and advice
2025年2月26日
OKA - Tunbridge Wells からの回答
Dear Marie,
Thank you for your kind words! We're delighted to hear that you had a great experience with our service and advice. Your feedback means a lot to us, and we look forward to welcoming you again soon!
Kind regards,
OKA
Tunbridge Wells staff very helpful in allowing us to take two lamps home to try in our own surroundings in order to make a decision
Tunbridge Wells staff very helpful in allowing us to take two lamps home to try in our own surroundings
2025年2月25日
OKA - Tunbridge Wells からの回答
Dear Brenda,
Thank you for your kind words! We are delighted to hear that our Tunbridge Wells team was able to assist you and provide the flexibility to try the lamps at home before making a decision. We always strive to offer the best experience for our customers, and your feedback means a lot. I hope the lamps look perfect in your space!
Kind regards,
OKA
Lovely cushions.
2025年2月5日
OKA - Tunbridge Wells からの回答
Dear Diana,
Thank you for your feedback! We're delighted to hear you're enjoying your cushions. We hope they bring extra comfort and style to your space!
Best regards,
OKA
Another stunning cushion!!
Another fabulous quality, beautiful cushion!! Great service as always too!!
2025年1月28日
OKA - Tunbridge Wells からの回答
Thank you for your lovely feedback! We're thrilled to hear that you're enjoying another beautiful cushion and that our service continues to meet your expectations. We appreciate your support and look forward to serving you again soon!
Best regards,
OKA
Manager not suited to retail!
I bought a clearance item today and the manager was so unfriendly and unhelpful that we nearly gave up, despite really wanting the item! Some of the other staff (notably Chris) were really nice and helpful, but today’s manager should be looking for a job where she doesn’t have to interact with other human beings!
2025年2月4日
OKA - Tunbridge Wells からの回答
Dear Martina,
Sorry to hear about your experience, and thank you for sharing your feedback. We strive to offer a positive shopping experience, and we’ll be looking into this further to ensure we continue to meet customer expectations. We appreciate your comments and hope to have the opportunity to serve you better in the future.
Kind regards,
OKA
Professional fast friendly service…
Professional fast friendly service lovely atmosphere in the shop, the staff for a credit to the organisation.
2025年2月4日
OKA - Tunbridge Wells からの回答
Dear Robert,
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team. It's great to know that the professional, fast, and friendly service, along with the atmosphere in the shop, made an impact. We’re proud of our staff and appreciate you recognising their efforts!
Kind regards,
OKA
Sale discounts
Very nice staff. Good, quality products. The sale discounts tipped the balance and tempted the purchase.
2025年2月1日
OKA - Tunbridge Wells からの回答
Dear George,
Thank you for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a great experience with our staff and that our sale discounts helped you make your purchase. We're committed to offering high-quality products and excellent service, and your feedback means a lot to us. We look forward to welcoming you back soon!
Kind regards,
OKA
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