Okamour レビュー 74

Okamour からの回答

2025年10月22日

Hello Stuart,

Thank you for your review. We received your data through Trustpilot’s tool and carefully investigated your case. Our records show that you requested account removal at the beginning of the month. Our support team responded and asked you to specify the reason for your request, but unfortunately, we didn’t receive any reply or additional details from you.

We’re still waiting for you to complete the removal process, and once you do, our team will gladly assist you with everything to ensure your account is fully deleted. Please reach out to our support team directly so we can finalize this for you.

Okamour からの回答

2025年10月22日

Hello George,

Thank you for sharing your feedback. We received your data through Trustpilot’s tool and carefully investigated your case. After reviewing our system, we did not find any previous requests or activity from your account.

We would also like to note that it is important to maintain respect when discussing other users. Given that the users on our platform are in a country currently affected by conflict, it is their right to invite someone to meet or not, and such invitations can always be declined if you prefer. We kindly ask that all users communicate respectfully and consider the circumstances of others.

If you have any questions or need assistance, please contact our support team directly — they will be happy to help. You can also delete your account anytime by scrolling down to the bottom of the site and clicking the “Delete Account” button.

Okamour からの回答

2025年10月17日

Hello Stephen,

Thank you for sharing your feedback. We tried to request your account details through Trustpilot’s tool in order to look into your situation properly, but since no information was provided, we couldn’t identify you as our user.

Please contact our support team directly at support@okamour.com, and they will be able to review your case personally and assist you right away. Our team is always ready to help ensure that your experience on the platform aligns with your expectations.

Okamour からの回答

2025年10月16日

Hello there,

We understand your frustration and sincerely apologize for the delay. Thanks to the information you provided through the Trustpilot tool, we were able to investigate your case in detail. Please contact our support team directly at support@okamour.com and they will assist you immediately with the account removal.

Okamour からの回答

2025年8月27日

Hi Jorge,

Thank you for your feedback. We’ve checked our system using the email you provided through Trustpilot and can see that your last requests and purchases were made in the summer of 2024.

If you still need any assistance or have questions regarding your account, please don’t hesitate to contact our support team at support@okamour.com. We’ll be happy to help and clarify any concerns.

Okamour からの回答

2025年8月25日

Hi Stewart,

We’ve already tried to reach out to you through Trustpilot’s verification tool to collect more details, but unfortunately, you didn’t provide any information that would help us identify you as our user. Without this, we can’t look into your case properly.

If you’d like us to investigate and assist, please contact our support team directly at support@okamour.com. We’ll be glad to review your experience in detail and help resolve any issues.

Okamour からの回答

2025年8月6日

Hello Laura,

We're truly happy to hear that your experience has been so uplifting!

It’s incredibly rewarding to know that the platform is helping you feel seen, valued, and connected again after a long time. Everyone deserves genuine kindness and attention, and we’re glad you found that here.

If you ever need support or have questions, don’t hesitate to reach out to us at support@okamour.com.

Wishing you many more warm and meaningful moments ahead!

Okamour からの回答

2025年8月6日

Hello there,

Thanks for your comment. We’ve checked your account and can confirm that you made a $28 purchase during this period, which gave you 85 credits. These credits were used on regular chat (no media or gifts), and the current rate is 2 credits per minute. As of now, most of the credits have been used, and only a small remaining balance is left.

Sometimes the balance doesn't update immediately after a purchase if credits are spent right away, which can create confusion—part of the credits may already be deducted before the new balance is checked.

We didn’t receive any recent support requests from you regarding this issue, although you successfully contacted us by email back in April. If emails aren’t going through for some reason, we highly recommend reaching out via Live Chat, where our team can assist you in real time.

On a computer: Click the Help button at the bottom right corner of the screen and choose "Live Chat".
On a mobile device: Tap the Bell (Notifications) icon in the top right corner, then select "Help" at the bottom and choose "Live Chat" from the menu.

We’re here to help and want to make sure your experience is smooth and transparent.

Okamour からの回答

2025年7月31日

Hello Frank,

Stories like yours really stand out—thank you for sharing something so genuine.

It’s amazing how unexpected connections can start from something as simple as a message online. We’re glad Okamour played a small part in bringing two people together, even if things are still unfolding. Sometimes the best relationships begin with patience and real friendship, and it sounds like you're off to a meaningful start.

Wishing you and Alina all the best—whatever path your connection takes. And if you ever need support, we’re always here at support@okamour.com.

Okamour からの回答

2025年7月31日

Hi Louis,

Thank you for bringing this to our attention. We take any reports of suspicious or inappropriate activity on our platform very seriously, and we understand your concern.

We did try to get your details via Trustpilot’s tool in order to follow up properly, but unfortunately, you didn’t provide them. To help us investigate this further, we kindly ask that you reach out directly to our support team at support@okamour.com and provide any relevant details, including your account information and the issue you've mentioned.

We’re committed to maintaining a safe and trustworthy environment, and we appreciate your effort to keep the community informed.

Okamour からの回答

2025年7月31日

Hello Jose,

We’re delighted to hear you’re completely satisfied with Okamour!

It’s fantastic that you’ve found everything you were looking for — from ease of use to reasonable pricing and beautiful profiles. Your positive experience motivates us to keep delivering the best for our community.

If you ever need assistance or have suggestions, feel free to reach out at support@okamour.com.

Thank you for being with us!

Okamour からの回答

2025年7月28日

Hi Albert,

Thanks for leaving your feedback. We understand that pricing can be a major concern, and we’re always working to make sure our services provide real value to our users.

We did try to get in touch with you via Trustpilot’s tool to learn more about your experience, but unfortunately, we didn’t receive your details. If you’re open to it, we’d really appreciate the chance to speak with you directly—please contact our support team at support@okamour.com so we can better understand your concerns and see how we can help.

Your opinion matters, and we’d love the opportunity to assist.

Okamour からの回答

2025年7月21日

Hi David,

Thanks for sharing your thoughts. We understand that first impressions matter, and it's unfortunate to hear the platform didn’t feel authentic to you from the start.

We did receive your details through Trustpilot’s tool, but to properly look into your case and provide any assistance, we kindly ask you to reach out to our support team at support@okamour.com. We’re here to answer your questions and clarify anything that felt off about your experience.

Your feedback is important to us, and we’d appreciate the opportunity to address your concerns directly.

Okamour からの回答

2025年6月26日

Hi Keith,

Thank you for taking the time to share your experience. We understand how disappointing it can feel when something that started with hope and excitement turns into doubt and frustration.

We did attempt to contact you through Trustpilot’s tool to get more information so we could look into your situation, but unfortunately, you didn’t provide your details. We’d still really like to help—please reach out to our support team at support@okamour.com with your profile ID or email so we can investigate this properly.

Our platform does not use AI for user communication—messages are sent by real members. However, we absolutely understand your concerns and would be happy to look into your specific case.

We appreciate your feedback and hope to hear from you soon.

Okamour からの回答

2025年6月24日

Hi Anthony,

Thank you for sharing your experience. We completely understand your skepticism, and we're sorry to hear that you’ve had ongoing concerns. We did try to get in touch with you through Trustpilot’s tool to gather more information, but unfortunately, we never received your details.

We want to help you directly—whether it’s about deleting your profile, clarifying your account status, or reviewing any concerns regarding credits. Please reach out to our support team at support@okamour.com so we can look into your case properly and assist you.

We’re here to help and would appreciate the chance to make things right.

Okamour からの回答

2025年6月18日

Hi Ronald,

We’re sorry to hear how frustrated and disappointed you feel — that’s certainly not the experience we want anyone to have. We did receive your details through Trustpilot’s tool, but unfortunately, we weren’t able to identify any account under the email provided.

To help us properly investigate your situation and address your concerns, please send us your profile ID either here or by emailing us directly at support@okamour.com. We’re committed to looking into this thoroughly and want to ensure you get clear answers.

Thank you for your patience, and we hope to hear from you soon so we can assist further.

Okamour からの回答

2025年6月13日

Hi Oheneba,

Thank you for sharing your concerns. We completely understand how important it is to feel confident that you're interacting with real people.

We did try to reach out to you through Trustpilot’s tool to collect more details so we could investigate and assist you properly, but unfortunately, we didn’t receive any information back and couldn’t identify you as a registered user.

We’d really like the opportunity to look into your experience more closely. Please contact us directly at support@okamour.com so our team can assist you personally.

Your feedback is important to us, and we’re here to help.

Okamour からの回答

2025年6月9日

Hello Roger,

Thanks for taking the time to share your thoughts. We did receive your details via Trustpilot’s tool, and we genuinely appreciate the context you provided. Still, we strongly encourage you to reach out directly to our support team at support@okamour.com so we can look into your case more thoroughly and offer any possible assistance.

We understand that the verification and contact process can feel costly, especially when a connection doesn’t turn out as hoped. Our intention is to ensure a safe and authentic experience, and your feedback helps us continue to improve how we do that.

Okamour からの回答

2025年5月19日

Hello Angelina,

Thank you for sharing your honest thoughts with us.

We understand that finding the right match can take time, and we appreciate your patience and openness about your experience so far. Our team is continuously working to improve the platform and help members like you find meaningful connections.

If there’s anything we can do to assist or if you have any feedback, please don’t hesitate to contact us at support@okamour.com.

Wishing you the best on your journey ahead!

Okamour からの回答

2025年5月30日

Hello Darren,

We understand your frustration and really want to help address your concerns. We attempted to reach out via Trustpilot’s tool to get more details about your experience, but unfortunately, we never received your contact information.
Please feel free to get in touch with our support team at support@okamour.com—we’re here to listen and assist you as best we can.