I have enjoyed using this product but did not need the automatic refills as soonas they were being sent. Sophie was a big help to cancel the subscription for the automatic shipments. She was quick and... ãã£ãšèŠã
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During a 2 day holiday weekend sale, I was trying to process an order with about 8 hours left on the sale. Unfortunately, my Paypal payment was not processing to completion. After several attempts an... ãã£ãšèŠã
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The love the Olavitaskin product but accidentally enrolled in a reoccurring order plan. I contacted customer support and Sophie handled my concern immediately. Canceled the subscription and also refun... ãã£ãšèŠã
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I canceled my subscription yet I was informed there's an additional order on the way. My credit card was charged. I've sent at least 3 emails canceling my subscription. Finally Jerry, your represen... ãã£ãšèŠã
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Customer service handled my concernsâŠ
Customer service handled my concerns quickly and effectively.
2026幎5æ2æ¥
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Olavitaskin ããã®åç
Hi Brenda,
Thank you for sharing your experience â we truly appreciate it.
weâre glad our team has been able to support you with quick and personal service.
Thank you again for your support.
â Olavita Customer Support
Arti showed me my mistake
Arti showed me my mistake. He cancelled my account for me.
2026幎4æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Janet,
Thank you for your kind words â we really appreciate it.
Weâre glad to hear your issue was resolved quickly and that you had a great experience with our customer support team.
â Olavita Customer Support
I made an error in ordering one ofâŠ
I made an error in ordering one of their products and their customer team facilitated a cancellation and a refund without making me feel badly about it
2026幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Maria,
Thank you for sharing your experience.
Weâre glad our team was able to help you correct the order and handle the cancellation smoothly â thatâs exactly what we aim for.
â Olavita Customer Support
The OLAVITA company has wonderfulâŠ
The OLAVITA company has wonderful customer service and a wonderful product. Always answered any questions I had in a timely manner. I am 100% satisfied with the product and the Customer Service that CARLOS gave me.
2026幎4æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Carol,
Thank you for your kind words â we truly appreciate it.
Weâre glad to hear youâre satisfied with both the product and the support you received. Weâll make sure Carlos sees your feedback as well.
â Olavita Customer Support
Very good customer satisfaction isâŠCarlos
Very good customer satisfaction is reported! Carlos was so helpful!
2026幎4æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Rosalie,
Thank you for your feedback â we really appreciate it.
Great to hear Carlos was able to help you â weâll be sure to pass this along to him.
â Olavita Customer Support
Sadly my order was incomplete and IâŠ
Sadly my order was incomplete and I have been calling and emailing for a month since my partial product was delivered. I ordered three products yet only two products were delivered. With a month of reaching out to Olavita, I have heard nothing from this company. They were sure to charge me upfront and take my full payment but once delivered you are unable to respond, which leads me to believe that you don't care about your clientele. I am enjoying the two products but the package was all supposed to be used in unison, which is hard to do with only two thirds of my order. I am not sure how to legally start a claim but I will be this week. Very disappointing and very unprofessional
Sandy B.03/25/26
2026幎3æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Sandy,
Weâve reviewed your feedback, but weâre currently unable to locate any order under your name or details.
To properly assist you, please reach out to us at support@olavita.co with your order information (order number, email used at checkout, or any confirmation details), and weâll look into this immediately.
Weâre here to help resolve this for you.
â Olavita Customer Support
Frances listened and handle my issueâŠ
Frances listened and handle my issue immediately
thank you
2026幎4æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Mary,
Thank you for your feedback â we truly appreciate it.
Weâre glad to hear Frances was able to assist you quickly and take care of your issue. Weâll be sure to pass along your kind words.
If you ever need anything, feel free to reach out to us at support@olavita.co
or through our help portal.
â Olavita Customer Support
I felt like the website was impossibleâŠ
I felt like the website was impossible to navigate. Once you are in making an order then it keeps adding add ons. I will change this rating once this mess is cleared up. What address do I return product to and also I need a shipping or return invoice.
Thank you
Tami Susha
2026幎2æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear Tami,
Thank you for your feedback, and weâre sorry to hear about your experience with the website.
We understand how frustrating this must be and would be happy to assist you with your return, including providing the correct return address and any required documentation.
Please reach out to us directly at support@olavita.co, and our team will guide you through the process and make sure everything is handled properly.
We appreciate your patience and look forward to resolving this for you.
Kind regards,
Olavita Support Team
My problem was resolved.
2026幎4æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Karen,
Thank you for your update â weâre glad to hear your issue has been resolved.
If you ever need anything further, please donât hesitate to reach out to us at support@olavita.co
or through our help portal.
â Olavita Customer Support
Refund
I had to cancel my order the team was very helpful in dealing with my situation and Arti was very kind and gave me a full refund that should be in my account in a few days Thank you
2026幎4æ18æ¥
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Olavitaskin ããã®åç
Hi Lydia,
Thank you for your feedback â we really appreciate you taking the time to share your experience.
Weâre glad to hear Arti was able to assist you and resolve the situation with care. Weâll be sure to pass along your kind words.
If you need anything further, feel free to reach out to us at support@olavita.co
or through our help portal.
â Olavita Customer Support
Your delivery system was very good andâŠ
Your delivery system was very good and on time
I am canceling my subscription because I want to try other products from other brands. I have no complaints on the products from your company
2026幎4æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Linda,
Thank you for your kind feedback â we truly appreciate it.
Weâre glad to hear your delivery experience was smooth and on time, and we respect your decision to explore other products.
If you ever decide to return or need any assistance in the future, feel free to reach out to us at support@olavita.co
or through our help portal.
â Olavita Customer Support
Did not cancel my subscription.
I just received another tube of Intense Eye Revive. I have sent several emails asking for cancelation of my subscription and was assured that it was done. I don't understand why they sent and charged another tube of it. I am disabled and this is making me sicker. I cannot seem to get the subscription canceled.
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Dianne,
Iâm really sorry this happened â I understand how upsetting and stressful this must be, especially given your situation.
This is not the experience we want for you, and weâd like to make sure your subscription is fully handled and no further shipments or charges continue.
You can manage your subscription directly through our self-service portal here:
https://help.olavita.co/session
Or please email us at support@olavita.co, and we will take care of this for you as a priority.
Weâre here to help get this resolved.
Very Disappointed in your service
i asked to cancel my account, and have an email that my account waS CANCELLED . I am still being charged for product I am not interested in.
2026幎3æ31æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Channa,
Iâm really sorry to hear this â especially after you were already told your account was canceled.
Thatâs definitely not the experience we want for you, and weâd like to look into this right away and make sure everything is fully stopped and corrected.
Can you please reach out to us at support@olavita.co, or use our help portal here so we can review your account and fix this as quickly as possible:
https://help.olavita.co/session
Weâll make this a priority.
I did not request a subscription forâŠ
I did not request a subscription for this product. The amount of product was TINY. Not worth the money. Please cancel all further shipments. I did not request a subscription in the first place!
2026幎4æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hello Louisa,
Weâre sorry to hear about your experience and understand your concerns.
Subscriptions are always disclosed at checkout, but we understand this may not have been clear, and we apologize for any confusion caused. We have also reached out to you directly to assist further.
You can manage or cancel your subscription anytime through our self-service portal on our website for immediate control.
Regarding the product size, it is a standard 30ml serum, which is typical for this type of skincare product.
Weâd appreciate the opportunity to resolve this for you â please check your email or contact our support team so we can assist further.
Thank you.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY I received my third shipment, after calling and emailing several times. This is such a scam. When I go into my account transactions it shows the subscription is cancelled after my many emails and phone calls. But, again today I was charged the monthly fee and said product was in shipment. How do I get out of this mess?
2026幎4æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hi Margo,
We recently came across your review and wanted to personally reach out.
Weâre truly sorry that your experience with Olavita hasnât met expectations â this is not the experience we aim to provide. We would really appreciate the opportunity to make this right for you.
If youâre open to it, please reply to this email so we can review your case in detail and work toward a fair resolution.
You can also manage your subscription anytime through our self-service portal here:
https://help.olavita.co/session
From there, you can pause, cancel, or adjust your orders quickly and easily.
Weâre here to help and would genuinely value the chance to improve your experience.
Warm regards,
Olavita Customer Care Team
subscribe
I did not appreciate being unaware of this subscription. we are now on 3rd shipment and payment of over $100!
Please cancel immediately and provide a refund for the month of March & April, as I have contacted you requesting
2026幎2æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hello Gardenia,
Weâre sorry to hear about your experience and understand your concerns.
Subscriptions are always disclosed at checkout, but we understand this may not have been clear, and we apologize for any confusion caused. We have also reached out to you directly to assist further.
You can manage or cancel your subscription anytime through our self-service portal on our website for immediate control.
Regarding the product size, it is a standard 30ml serum, which is typical for this type of skincare product.
Weâd appreciate the opportunity to resolve this for you â please check your email or contact our support team so we can assist further.
Thank you.
Dear Olivita
Dear Olivita: Thank you for your immediate response. Iâm looking forward to my refund of my $44 dollars, Pre-the 90 day cancellation period.âSincerely, Irene Boyle
2026幎4æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear Irene ð¥°
We thank you so much for your good words!
If you need our assistence do not hesitate to email us at support@olavita.co
Communication was very quick andâŠ
Communication was very quick and helpful.
2026幎4æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Hello Rick,
Thank you for your feedback, we really appreciate your good feedback!
If you have any concerns regarding your order, please donât hesitate to reach out to us at support@olavita.co , and our team will be happy to assist you and find a suitable solution.
Thank you.
I was charged for something I didnâtâŠ
I was charged for something I didnât order and didnât want. I have contacted this company numerous times for a refund to no avail.
2026幎4æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear Beth,
Thank you for your feedbackâ weâre truly sorry to hear about your experience and understand how frustrating this must feel.
We would really like the opportunity to review your case properly and work toward a resolution. Please reach out to us directly so we can:
Thank you again for bringing this to our attention â weâre here to make this right.
I have tried for days thru email andâŠ
I have tried for days thru email and phone calls to cancel this subscription and stop future shipments. The email I received and responded to tonight took only minutes to get answers and solutions.
2026幎4æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Olavitaskin ããã®åç
Dear,
Thank you for your kind words â we truly appreciate you taking the time to share your experience.
Weâre glad to hear that you found our team helpful and understanding. Providing supportive and attentive service is very important to us.
If you ever need anything further, please donât hesitate to reach out â weâre always here to help.
Kind regards,
Olavita Support Team
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