olenvr.com レビュー 

74
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Have gotten about 3 stock have had one for almost 2 years and hasn't broke yet and the other two are also not broken and work wonderful in vail and forefront

5つ星のうち5の評価

Everything was amazing from start to finish. Website was smooth and easy to navigate, ordering and checking out was seamless. When I wanted an update on the status of my order or when i had questions... もっと見る

5つ星のうち1の評価

Actual interaction with this company went like this Hello Steve, In order to prevent having to interact with you any further we've made the decision to provide you a return label for your... もっと見る

企業が回答しました

5つ星のうち5の評価

I ended up winning an ASSETS Gunstock STKR Edition, and it’s made my VR gaming experience much better. What I like most is how customizable and easy to use it is. You can adjust the length, fit... もっと見る

企業情報

  1. ビデオゲーム店
  2. ・
  3. スポーツウェア店
  4. 玩具製造業者

当該企業による記述

We're a USA based virtual reality accessory company dedicated to improving how we game. VR Gun Stocks, vr accessories, and streaming tools are what we give to bring virtual reality gaming and content creation to a new level. With a strong emphasis on competitive esports, we can give you the tools you need to achieve peak performance.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

74件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(74)

過去12か月のレビュー数: 17件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great response time!

I sent an email to them and was responded with helpful info on what I needed and when I am excited to see how well the stock works and if it is as good as I’ve heard I’ll be making a video on my YouTube to help promote it!!!

2024年3月4日
自発的なレビュー
5つ星のうち5の評価

I’m loving the lopro

I’ve got the lopro at first was struggling to use it but now I’m loving it hitting shots I would’ve never thought I would hit only down side I have is that sometimes when I snap my controllers onto the stock in a weird way my controllers disconnect. Overall really nice and affordable

2024年2月17日
自発的なレビュー
5つ星のうち4の評価

I bought the SPINE meta quest 3 stock…

I bought the SPINE meta quest 3 stock and the right controller mount broke after about an hour of moderate use. Have yet to get a response for a replacement part.

*edit: they replied and said they would replace it. upping it to 4 stars for good support.

2024年2月13日
自発的なレビュー
olenvr.com ロゴ

olenvr.com からの回答

Hello Jack, we responded to your email request for a replacement about an hour ago. For anyone reading, if you experience a defect we'll ship out a replacement for free. If you break something down the road your purchase is covered with a 1 year warranty.

5つ星のうち3の評価

The Spine stock is a decent product

The Spine stock is a decent product. Fulfills what I wanted.

2 big issues I had:
1. The only one I got was for my Rift S and one of the controller attachments came partially broken. Still worked and I wasn't using it a lot so I didn't ask for a refund.
2. Both the Spine stock and the controller attachments have basically ZERO chamfers or fillets. This makes them very uncomfortable if you accidentally knock it against your body or if you grab the controller attachments wrong. Also for the Quest 3 controllers (I ordered just the replacement attachments), it made it really hard to get on and off and scratched the controllers. I added my own fillets to fix the issue but it should have been done from the factory.

Overall, the products are really poorly engineered and I don't think I would buy another product, tho I'm happy enough with what I have after I added fillets manually. It also doesn't help that they are 3D printed; I'm pretty sure that's why my first one broke in shipping.

2024年1月26日
自発的なレビュー
5つ星のうち4の評価

Stock itself looks great! Quest 3 controller mounts fragile.

Stock itself looks great! Decent weight and solid quality. I bought the spine red and black edition for the meta quest 3. Only issue I have currently is the controller magnetic mounts were a little fragile. Install of the left one broke immediately, right one went on no problem. They seemed a little small for the controllers. Waiting on response from OlenVR on replacement policy.

2024年1月21日
自発的なレビュー
5つ星のうち1の評価

First I was sent the wrong one and had…

First I was sent the wrong one and had to pay for shipping again on the second one and it didn’t even come with the correct attachment for my VR in which the person who was supposed to “help me” told me tuff luck I will have to buy another one. I received the correct things only to discover it’s completely impractical to use on most VR games

2023年1月23日
olenvr.com ロゴ

olenvr.com からの回答

Here's an overview of over 30 emails sent between us:

1. You purchased the Index LoPRO which is compatible with the Valve index headset.
2. You didn't read the extended fulfillment notifications we placed at the top of every single product page as well as the cart page.
3. You wanted free 2nd day air shipping for your not noticing the extended fulfillment; we offered to refund the shipping and downgrade to free ground shipping which you declined.
4. You received the wrong order (completely our mistake) and we provided you a return label for the wrong order and shipped out your correct package with 2nd day air.
5. You received what you originally purchased but needed it for the Quest 2 (a mistake on your part which we worked to solve)
6. We shipped you the parts you meant to order, and asked you to pay the $8 shipping (we didn't charge you anything for the new parts).
7. March of 2023 was the last time we spoke and you seemed pleased after you received your parts.

Never once did we ever tell you "tough luck" or make you buy another part, as we wanted to show you appreciation for your business by offering the parts to replace the ones you mistakenly purchased.

The LoPRO is very practical for games with gunstock calibrators, this is emphasized on the actual stock page. For anyone reading this, please read the details of our stocks we provide on the page.

We want you to make an informed decision on your purchase and read what we add to the site to help you make the right choice. Domiano seemed to not do so as there were multiple things we had to notify him of and pay (out of our pocket) to help him after he spent his money.

If you do purchase from us and don't feel like your stock is working properly you have a 15 day period to return for a refund, or you can always email us "info@olenvr.com" or fill out a form on our support page. We want to help you as much as possible.

5つ星のうち2の評価

Bad meta quest 3 gunstock

I purchased the LoPro with quest 3 accessory. This is my first VR gunstick. I hate to leave bad reviews, and it's a shame because the overall quality of this VR gunstock is very good, but for the quest 3 it's not a good mix. Controller tracking was inconsistent while aiming (gun would aim slightly up or down on its own and I made sure to use physical gunstock setting for the game that I played), the grip button was blocked by the quest 3 attachment so I had to file it down just to be able to use it properly, and putting controllers into the attachment scratched the controllers, so now my controllers are permanently damaged and if I wanted to continue using it they would get more and more damaged from removing and reinserting the controllers over and over again. Game tested was Ghosts of Tabor. Short version, stay away from this if you have a quest 3.

2024年1月8日
自発的なレビュー
5つ星のうち1の評価

Horible customer service

Horible customer service. No phone number to talk directly to anyone. I ordered a product over 2 weeks ago and still no email, no tracking number. Would highly suggest going elsewhere with better customer service.

2024年1月5日
自発的なレビュー
olenvr.com ロゴ

olenvr.com からの回答

Hello Dug,

We have multiple ways to reach out:
1.) Support page form on our site
2.) Chat form on the site
3.) Direct email (info@olenvr.com)

We placed notifications at the top of every single product page, including the cart page indicating we currently have a 2 to 3 week fulfillment time due to extremely high demand. Sounds like you might have missed it, but if you needed help you can always use one or all of the 3 ways we have available to get support which we're always ready to help.

5つ星のうち5の評価

Quest Three LoPro Gunstock

A short, in depth review of this stock:

Shipping: Took a little while to arrive but that’s understandable due to them being built to order.

Use: It feels extremely sturdy, it comes with QR codes to assemble your unit. Build time took about 10-15 minutes for me, after that it was good to go. It takes about an hour to get comfortably accustomed to it and man, is it a game changer. Snapping onto targets has never been easier. if you’re looking to improve your K/D, this is the way to go.

Pros: It looks and feels like an official meta product, it’s compact and lets you adjust your grip on the fly to match different sized weapons. The extra weight on the remotes helps with stability while using pistols in game. I recommend opting for the sling, it’ll save you a lot of trouble in the long run.

Cons: As with any 3D printed product, it will come with a few rough edges, I’ve read that some needed to contact olen for certain replacement parts cause of this. I got lucky and received an acceptable print that worked from the get go. Reloading or drawing your pistol becomes slightly more difficult with how strong the magnets are, but I could just need more time with it. The remotes do wiggle slightly while on the stock but that can be fixed easily with a few thin strips of rubber. Another slight issue I found is the quest has a harder time tracking your remote due to the clamps but it fixes itself after a few seconds.

All in all I would highly recommend this product over some of the others on the market, I’ve tried out a few stocks over the years and this one is going to be my daily driver for a while. Sure it has a few issues but they can easily be fixed or simply overlooked after some time with it.

Price: 8/10
Use: 10/10
Looks: 11/10
Customer support: 10/10

Buy with confidence, you’re sure to like this one.

2023年12月11日
自発的なレビュー
5つ星のうち5の評価

High quality gunstock & great customer service

Had my eye on the OlenVR gun stocks ever since I started looking into VR gun stocks. After comparing several & now owning three different high quality, well known brands, the OlenVR Spine has been by far my favorite.

For a little background info, I'm a live streamer, content creator, VR game/hardware tester & reviewer, Discord community leader, bHaptic modder, PC builder and overall VR nut who loves helping others get the absolute most out of VR for their best possible experience. I'm always on the search for different & unique items that help make VR an overall better experience.

I'm also a larger dude at 6'2" barefoot with long arms, and use bhaptics gear and all sorts of other accessories while using VR or live streaming. It's often times difficult to find accessories that work well with my size but OlenVR worked directly with me to ensure I was given an item that would work for me.

I use my OlenVR Spine more specifically for more Vail VR & Ghosts of Tabor and refuse to play either without the Spine. It improves my accuracy & makes the experience much more enjoyable.

The gunstock is very sturdy, high quality while being lightweight & stylish. They also have a large selection. While the colorway wasn't on the website, they worked with me to send me exactly what I wanted. OlenVR even customized my name & logo on the side of my gunstock as an extra 'above and beyond' touch which makes it really stand out. It looks so good that I actually have it mounted on my wall when it's not being used.

While it did take a while for shipping, they let me know ahead of time when the estimated arrival date would be. And when I accidentally broke a piece, OlenVR customer service sent me a replacement, free of charge, within the week. They have also already improved a certain aspect of the gunstock I ordered & sent me the improved piece as well without me even reaching out.

While not perfect for every game, it is supported by tons of great shooters and am very happy with my OlenVR experience. The quality is better than other gunstock brands I've used, my accuracy is improved, the price is affordable and customer service has been far above what is to be expected now days.

2023年12月8日
自発的なレビュー
5つ星のうち5の評価

OlenVR LoPro Quest 3 & Index

Honestly, the best Quality for a stock. I use mine for every game that I can and absolutely love it. I bought the LoPro as soon as Olen released it for the index. I own protube, mamut, istock, and off brands from Amazon for gun stocks and this is hands down my favorite for competitive playing or just casual. Even picked one up for the Quest 3. You can be very fast with it as soon as you're use to the muscle memory!

Another thing! I've broke multiple controller mounts being a dumb ass and carelessly dropping them on the ground. I've reached out and they sent new mounts for free!! Absolute legends and great customer service. 10/10

2023年12月8日
自発的なレビュー
5つ星のうち1の評価

HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE. DO NOT PURCHASE FROM THESE PEOPLE. ITEM ARRIVED IN PIECES, I COMPLAINED ABOUT IT, AND NOW THEY DON'T RETURN EMAILS.

DO NOT PURCHASE.

VERY POOR SERVICE AND PRODUCT.

Horrible
Horrible
Horrible
Horrible

2023年11月28日
自発的なレビュー
5つ星のうち5の評価

Checks all the boxes

Excellent customer service, included a bungie sling-For Free-,helped me with any questions, and very high quality equipment. OlenVR is one of the best companies for high quality stuff.

2023年4月20日
自発的なレビュー
5つ星のうち1の評価

The worst company I’ve ever done…

The worst company I’ve ever done business with. They just didn’t send my son his stock for two months with no communication. I finally sent them an email asking about my order, the next day they replied with a tracking number and nothing else. I asked for an apology and maybe an explanation and have been ignored. Horrible customer service.

2023年6月27日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報