Second time I've purchased items from Olpro and I can't speak highly enough about them. Great prices for fantastic products, they will now be my first go-to when looking for camping and vanlife item... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Finally got round to putting up our Olpro snug poled pop up kind of awning. Absolutely delighted. It went up so easily, it actually is the first awning we've ever bought that fits our camper (Wildax... もっと見る
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Thr tent is good nice shape and size plenty of room Bad points the pole system needs addressing to flimsy no guide lines higher up for security roof poles to thin needs to be like vanguard tent sti... もっと見る
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Ive bought an air awning from alpro before, its a brilliant bit of kit, so i looked for offers on the website i was after a windbreak i found the perfect one at a very good price website easy to use d... もっと見る
企業が回答しました
企業情報
当該企業による記述
At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!
連絡先
4.4
優良
907件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Caravan cover window cover
Caravan cover window cover - very good for the price. Delivery prompt. Will buy again from OLPRO
2026年4月21日
OLPRO からの回答
Thank you for your 5-star review!
We’re delighted to hear you are happy with your caravan window cover and that you found it good value for money. It’s also great to know your delivery arrived promptly.
We really appreciate your support and look forward to welcoming you back to OLPRO again in the future.
OLPRO からの回答
Thank you for your 5-star review!
We’re really pleased to hear you were happy with our pricing. We appreciate your support and hope you enjoy your OLPRO products.
I brought a new awning
I brought a new awning, the quality is as you would expect, we new what we were getting as we'd already got one. There was a problem with the valves on setting it up but they were replaced very quickly. Great company
2026年4月19日
OLPRO からの回答
Hi Tom,
Thank you for your review and for choosing OLPRO again.
We’re pleased to hear you are happy with the quality of your new awning and that our team was able to quickly resolve the issue with the valves for you. Providing prompt support when problems arise is very important to us.
We really appreciate your kind words and your continued support of OLPRO. We hope you enjoy many great trips with your awning!
Pre Loved lightweight Awning
An excellent company to deal with, I bought a Pre-Loved awning as a second lightweight awning for short breaks. It came quickly and was used the week after in an away break.
There was a missing front curtain and I enquired about it and a new one was sent out and delivered today. Everything seems good quality and good pricing, I would certainly recommend them and will use again for sure..³
2026年4月20日
OLPRO からの回答
Thank you so much for your wonderful review!
We’re delighted to hear that you are pleased with your Pre-Loved awning and that it worked well for your short break away. We’re also glad we could quickly resolve the issue with the missing curtain for you.
It’s great to know you found the quality and pricing to your satisfaction, and we really appreciate your recommendation and support.
We hope you enjoy many more adventures with your OLPRO awning and look forward to helping you again in the future!
OLPRO からの回答
Thank you for your lovely review, Sally!
We’re so glad you found the ordering process easy and that you’re loving your chair — perfect for getting comfortable outdoors.
We really appreciate your support and hope you enjoy many relaxing moments with it!
— Team OLPRO
Good service
Customer service was spot on when i had a problem with my order will use again.
2026年4月12日
OLPRO からの回答
Thank you for your kind words, Philip!
We’re really pleased to hear our customer service team was able to help resolve your order issue quickly and effectively. Providing spot-on support is exactly what we aim for, so it’s great to know we delivered on that for you.
We truly appreciate your support and look forward to helping you again in the future.
— Team OLPRO
We love our new front screen cover for…
We love our new front screen cover for our camper van. Would recommend this company.
2026年4月11日
OLPRO からの回答
Thank you for your fantastic review!
We’re so pleased to hear you love your new campervan front screen cover and really appreciate your recommendation.
Wishing you many great adventures ahead with your OLPRO gear!
Kind regards,
OLPRO
OLPRO からの回答
Thank you for your review!
We’re so pleased to hear you’re happy with the product and the service you received — that’s exactly what we strive for.
We really appreciate your support and hope you enjoy your OLPRO purchase!
Kind regards,
OLPRO
OLPRO からの回答
Thank you for your great review!
We’re really pleased to hear you found our service quick and efficient, and that you’re happy with the value for money.
We truly appreciate your support and hope you enjoy your OLPRO products
Kind regards,
OLPRO
Efficient delivery.
2026年4月7日
OLPRO からの回答
Thank you for your review!
We’re really pleased to hear you found the delivery efficient — that’s exactly what we aim for.
We appreciate your support and hope you enjoy your OLPRO products!
Kind regards,
OLPRO
Absolutely 100% satisfied
Absolutely 100% satisfied. Two camping chairs received on time and well packed.
2026年4月1日
OLPRO からの回答
Thank you so much for your lovely review, Patricia!
We’re delighted to hear you’re 100% satisfied and that your camping chairs arrived on time and well packed. That’s exactly the experience we aim to provide.
We really appreciate your support and hope you enjoy using your chairs on many great adventures!
Kind regards,
OLPRO
Great but let down by EVRI
The magnetic awning kit worked really well, we did need to use a couple of guys lines as it was very windy the first time we used it. The experience was only let down by EVRI who took far to long to deliver the package. It sat in the delivery depot about 3 miles from my house for a week and was only delivered when I complained to them. Not Olpro's fault but I am becoming more reticent to buy from companies who use EVRI to deliver due to the very poor delivery service.
2026年3月28日
OLPRO からの回答
Thank you for your review!
We’re really pleased to hear that the magnetic awning kit worked well for you, even in windy conditions.
We’re sorry to hear about the delay with the delivery service, and we completely understand how frustrating that must have been. We appreciate your feedback regarding the courier, as it’s something we continuously review.
Thanks again for your support, and we hope you enjoy many more trips with your setup!
Kind regards,
OLPRO
Paper thin terrible quality
Ordered a brand new awning from here around 2 years ago which has been up around 15 times in total. Weekend just gone ripped clean in half in moderate winds, bearing in mind on the campsite there's tents, roll out awnings, even sun shades, all withstanding the wind apart from this pile of junk. Straight down and into the bin.
2026年4月11日
自発的なレビュー
OLPRO からの回答
We’re really sorry to read about your experience and how disappointing this must have been.
If you would be happy to contact our Customer Service team, we’d like to look into this further to understand what may have caused the issue and help prevent anything similar happening in the future.
Kind regards,
OLPRO
Outer front thermal screen covers for…
Outer front thermal screen covers for Peugeot boxer,
The covers are amazing quality and fit perfectly, and a fair price.
Very happy with the product.
2026年4月12日
OLPRO からの回答
Thank you for your great review!
We’re delighted to hear that you’re so pleased with the quality and fit of your Peugeot Boxer thermal screen covers, and that you found them to be good value as well.
It’s always fantastic to know our products are hitting the mark!
Kind regards,
OLPRO
I purchased an olpro air awning but the…
I purchased an olpro air awning but the storm bars were faulty. I could not be happier with the service Olpro provided. They sent me 3 new ones without any arguements. This is what i call great customer service. I will definately use this company again if i need any other camping gear.
2026年3月26日
自発的なレビュー
OLPRO からの回答
Thank you so much for your fantastic review!
We’re really pleased to hear that our team was able to resolve the issue with your storm bars quickly and without any hassle — that’s exactly the level of service we aim to provide.
It’s great to know you’re happy with your OLPRO air awning, and we truly appreciate your support. We look forward to helping you again with any future camping gear needs.
Kind regards,
OLPRO
The screen itself is excellent
The screen itself is excellent, but 6 of the suckers were badly deformed on arrival and done not stick.
2026年3月31日
OLPRO からの回答
Thank you for your review — we really appreciate your feedback.
We're sorry to hear there was an issue with your experience. Please could you get in touch with our Customer Service team? They’ll be more than happy to look into this for you and help find a suitable resolution.
We look forward to hearing from you soon.
Kind regards,
OLPRO
Great product
The product arrived quickly and in good order. The product is of good quality exactly what I needed
2026年3月23日
OLPRO からの回答
Thank you for your great review!
We’re really pleased to hear your order arrived quickly and that the product was exactly what you needed. It’s always great to know our quality and service hit the mark.
We hope you enjoy using it on your next adventure!
Kind regards,
The OLPRO Team
Recent order arrived damaged and poor…
Recent order arrived damaged and poor quality tried this company again but never had anything of any quality from them and waiting for my refund better quality on temu
2026年3月30日
自発的なレビュー
OLPRO からの回答
We’re really sorry to hear about your experience and that your order arrived damaged.
This certainly isn’t the standard we aim to provide, and we’d really like the opportunity to put things right for you. Please could you get in touch with our customer care team with your order details? We’ll be more than happy to look into this and assist with your refund or any issues you’ve experienced.
Kind regards,
The OLPRO Team
Initial order placed correct sizing of…
Initial order placed correct sizing of mat, was delivered a bigger size, I promptly made contact to advise and was promptly sorted out and correct one despatched whilst I returned original one. Product quality v good and customer service for correction v efficient.
2026年3月24日
OLPRO からの回答
Thank you for your 4-star review!
We’re really pleased to hear that you’re happy with the quality of the mat and that our team was able to resolve the sizing issue quickly and efficiently for you. While we’re sorry the incorrect size was sent initially, it’s great to know the situation was put right promptly.
We truly appreciate your feedback and your patience, and we hope you continue to enjoy your mat!
Decent item and price
All great delivery progressed in the background with a good delivery timeslot on the day
2026年3月17日
OLPRO からの回答
Thank you for your 5-star review!
We’re really pleased to hear everything went smoothly and that you found the delivery updates and timeslot helpful.
We hope you enjoy your purchase, and thanks again for your support!
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