Just received my Philips Perfect draft machine back from them, under Philips warranty. I've sent it last Friday and today came back repaired, and works as should. Power supply and peltier has been rep... ãã£ãšèŠã
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My partner has been waiting a month for a refund after they were unable to repair a Perfectdraft machine that was still under warranty. Despite being told numerous times that a cheque was going out, f... ãã£ãšèŠã
sent my shaver for repair and say the service was way beyond what l expected. Luke looked after me and completed the work, quickly and efficiently, well done
Item sent via Amazon for repair. Promised a repair in 14 days. No information during 14 Days and when I contacted Amazon was promised twice to be contacted in 24 hours. Still waiting. Item was expe... ãã£ãšèŠã
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Item sent back to be repaired underâŠ
Item sent back to be repaired under warranty (only 6 months old) on an Amazon purchase. The repair team, dragonised it with a chargeable repair and then decided to lump up the work by adding fictional faults that would have been repaired under warranty and did not need doing. I know Covid hit us all hard but don`t loose face with your customers. I was quoted a sum that was almost half of what I paid for the item new in the first place.
I would give a minus 1 for the service
I would give a minus 1 for the service. Completely unreliable and untrustworthy! After buying a laptop at amazon for 1300 we found that a few buttons are not working. It was sent to this centre to be repaired TWICE and both times it said "repaired" but the 4 buttons on keyboard weren't working! Whoever signed off the laptop as repaired didn't even care to actually press on the buttons to test if it actually been fixed. In addition to that, they took the original box and never returned in. Instead it was returned in some poor quality box! I don't understand how Amazon can ruin their reputation by using such shady service provider... Totally incompetent!
Could we please get our part...
Ordered a Philips ironing board cover at an epic high price and no sign of the thing weeks later.
Epic service!
A model of customer service - the whole process of returning my shaver for repair was as efficient as it could be, and it was returned (fully repaired, of course) just two days after posting it to Olympic. The returns process was efficient (easy-to-fill online form, pre-printed address label, freepost), and I was informed by SMS at every stage (receipt by Olympic, repair complete (just two hours later), and dispatch). It couldn't have been better - excellent service all round!
Well worth the money
Bought a Panasonic ES-LV95Arc5 Wet & Dry shaver with a cleaning system a few weeks ago and I just don't know how I managed without it. My previous razor was OK for a quick shave and to trim thelonger hairs which tended to drag when I finished by wet shaving with a blade.
This one gives me a close shave without all the annoying unshaved areas which my previous shaver used to leave. It is not only a better sshave it is also much faster.
The cleaner took a bit of getting used to but it's well worth the trouble trying. The only slight problem is that the cleaner uses a detergent mixed with water. The detergent is sold in little sachets each of which is supposed to last a month and they are fairly expensive if changed too often. However the detergent seems perfectly OK and isn't intended and I don'tknow how well normal washing up detergent would work. They also provide a brush which cleans the cutters very well without the cleaning system (a version of the shaver is sold without the cleaner).
I would be happy to recommend this shaver to anyone.
Received replacement product quickly! :)
A few months late on the feedback but had a Braun Thermoscan that was malfunctioning whilst still under warranty and spoke to Simon Edwards who told me to box it up with a letter stating the faults and details and will be replaced. Received the new Thermoscan much much quicker than expected. Really happy about the service received! Thank you very much :).
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