I ordered my usual size but they are too small. I contacted Omega Walk who responded with a solution, they would send me a larger size if I paid for the shipping, I could keep the shoes I already had... ãã£ãšèŠã
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ordered from Omega Walk a month ago, but my order never arrived. I contacted them repeatedly for three weeks, sending emails every other day, but all I received were automated replies. I really wish... ãã£ãšèŠã
I ordered my normal size but they were too small. I emailed customer services who responded straight away and kindly offered to rectify this at no cost to me if I left a 5* review, which of course I... ãã£ãšèŠã
I ordered a pair of trainers from Omega Walk, but then needed to change the style due to a newly diagnosed foot problem. Head of Customer Service, Susan Brown has been very responsive and helpful in... ãã£ãšèŠã
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Shop online for exclusive women's shoes, heels, wedges, sandals, sneakers & flats Shoes starting as low as $29.85 plus Free Shipping worldwide ...
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- help@omegawalk.com
- omegawalk.com
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New favorite shoes
The shoes came in quick! Unfortunately they do run a bit small, but with their excellent customer service I was able to exchange them no problem. The shoes felt lightweight, with the right amount of cushion and support. I work in a hospital, and Iâm on my feet all day, these will definitely be my new go to shoes for work.
Poor Quality shoe
The shoes are not quality at all, no arch support and feels very cheap.
The shoes are everything and more!
The shoes are everything and more!! very comfortable and durable would definitely recommend.
AVOID THIS COMPANY
AVOID THIS COMPANY
They are a Chinese company pretending to be a UK company. They send you substandard shoes and when you want to return, they provide an overseas address to return to. I will never buy from them again.
A waste of time trainers are rubbishâŠ
A waste of time trainers are rubbish too small, nothing like the picture the site didn't state trainers coming from different country, uk based which is a lie payed next day delivery £6,they emailed and said we don't do a next day delivery, we'll u need to change your site not England or next day delivery as stated more lies asked a refund for the £6 no email or refund, always keep receipts and emails a complete con artist site change the name to temu
Free S&H for 5 Star Review
Willing to take care your exchange by any means to get you taken care of in a way that benefits the company. Trading shipping & Handling for 5 Star Review.
Excellent customer service.
My trainers arrived really quickly, excellent quality. I needed to change the size as I didnât account for the insoles and the customer service couldnât have been better! Response time and efficiency was excellent.
Love the Boots
The boots arrived with good timing and I like them very much - the bottom sole is just what I wanted for the ice and snow. Unfortunately the sizing wasn't right (too small) but the staff have been helpful at rectifying this for me and offered multiple solutions.
Good company
Good company, great product. Responsible customer service.
Please avoid
Please avoid. If you have any issues, I mean serious issues, with your back, please do not by these shoes. They re not orthopedic at all. They are also shipped from China, there is no UK-based store, and this was not clear in their website. It took about a month to get them, the quality is terrible. They claim these shoes are approved by doctors, is this a joke? They are also very uncomfortable. I really should have read all these reviews before buying them.
ice guard ankle boots
Bought a pair of ice guard ankle boots, unfortunately the size was way too small. Customer services have been incredibly supportive and offered me various solutions, either a refund or bigger size which I went for. Boots are well made and very good value for the price. Thank you Omegawalk!
Pleased customer
Love the style and the comfort of this Omega Walk Orthopedic shoes.
Great customer service.
I've been in contact with customerâŠ
I've been in contact with customer service and so far I've had timely responses and willingness to work on resolving a shipping issue. I truly appreciate it.
Scam company
Scam company
AVOID! AVOID! AVOID!
Claiming to be a US company but are actually in China TRUMP YOU NEED TO GET ON THIS ð
Shoes are so uncomfortable, do not match the description they charge 15% restocking fees when returning and you have to pay for returns SO basically you're getting half your money back (I need to meditate) this is disturbing my peace
Customer service is AI
The trainers a lovely design
The trainers a lovely design, and look really good and feel comfy.
The shoe from Omega Walk was small
The shoe from Omega Walk was small. However, they offered to send me a bigger size free of cost, which i accepted. The shoe was very soft but a little tight. Good Company, stand by their word. Would recommend them to friends and family.
A very helpful company
This company really cares about its customers. I ordered my correct shoe size, but their shoes run small. They're going to send me a larger size, and told me I can keep the other pair, which I plan to donate to Goodwill.
Don't trust these
Don't trust these! Chinese company so it's impossible to return or even get your money back, they make you pay for the return! I realised this too late unfortunately. The shoes I ordered came, nothing as advertised, the bottoms look dangerously slippery yet they were advertised as non slip and looked way smaller than the size I ordered. Avoid!
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