Omlet USA レビュー 

127
•
TrustScore 5段階評価の2.5

2.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ordering is quick and easy! Prompt delivery! Excellent support! We purchased both the smart door and the smart no waste feeder. Total gamechanger. No more going out morning and night to open / cl... もっと見る

5つ星のうち1の評価

Don’t buy the automated chicken door. Clunky control panel not working from the time we got it. Customer service has been unresponsive. Don’t be fooled by the flashy videos on the website. Look for so... もっと見る

5つ星のうち5の評価

Great products, speedy deliver, supportive customer service: I have purchased an Eglu Go for two silky bantams, they think it’s perfect. The hen curls up and the roo stands guard. It’s been portable... もっと見る

5つ星のうち1の評価

Great concept, if it worked. We paid over $300 for this and in less than 6 months, the plug in failed, the battery runs out fast, and then it got an obstruction error with no obstruction present… and... もっと見る

企業情報

  1. 動物・ペット

当該企業による記述

Omlet is the brand behind the renowned Pet Products including the Eglu chicken coop, Geo bird cage, Zippi rabbit tunnels, and many more.


連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

127件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.7

すべてのレビュー

(127)

過去12か月のレビュー数: 7件

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5つ星のうち2の評価

Eglu Go DOES NOT connect directly to walk-in run.

Why is the eglu go NOT designed to connect directly to one of the walk-in runs? Seems like a no brainer. So figuring out that problem we emailed to figure out what we needed. No Answer. We bought a "connector kit" figuring that's what we needed.... Nope. that doesn't connect the eglu GO to the run either. We have to have a full 6 ft run on the eglu go to attach it to the walk-in run. What?! We didn't want a 6ft run PLUS a walk in run. We wanted the coop to connect to the wall of the run. Ok.. whatever... y'all got more money. Enjoy I guess.

2022年8月18日
自発的なレビュー
Omlet USA ロゴ

Omlet USA からの回答

Hi,

Thank you for your message.

Unfortunately I was unable to locate any email communication from the email address that you used when placing your order, or by name search.
Depending on the season, it can take a few days for us to respond to your email, which is why we would recommend for you to call us directly for any urgent matter. If all our lines are busy at the time of your call, you can request a call-back. Calls are our priority, so we will get back to you as soon as we can, usually within the same day.

When looking at your orders, I can see that the model of coop that you ordered is an Eglu Go UP. This coop is the elevated version of the Eglu Go.

The Eglu Go can indeed be directly connected to the walk-in run.
The Eglu Go UP, which is the model that you own, is elevated on a stand, therefore it cannot be directly connected to a walk-in run. Nevertheless, the Eglu Go UP can be connected to a walk-in run with a smaller run in between them, as you outlined it in your last paragraph.

In order to help you understand better how our coops and walk-in runs can be connected, I would like to invite you to watch our instruction videos here : https://www.omlet.co.uk/misc/how_to_build_videos_chickens_select_page_connector_kit

I hope that this will clarify your question, but don't hesitate to give us a call for any further information.
Our contact info can be found here:
https://www.omlet.us/misc/contact_us/

Kind Regards,
Clémence,
Omlet Customer Services team

5つ星のうち2の評価

Missing Parts, No Response

Ordered a coop and run. The run arrived with several missing panels. Short story is they took 12 days to respond and even then just said that everything had been shipped. After I disputed the transaction with my credit card company, they sudden very interested in responding my emails.

The coop is nice. The run, even if all the panels had arrived, is essentially a disposable run. Very flimsy panels held together by cheap plastic connectors that will not last long.

2022年7月21日
自発的なレビュー
Omlet USA ロゴ

Omlet USA からの回答

Hi,

Thank you for your comment.

We are in contact with you at the moment to resolve the situation.

Best Regards,
Clémence
Omlet Customer Services team

5つ星のうち5の評価

Gives the bunnies a tunnel to their favorite place in the world

Thanks to Omlet's rabbit tunnels, I was able to build a truly incredible outdoor garden run for my 5 indoor rabbits. It's an eden for them and they're free to go in and out of the house (where the air conditioning is) whenever they please. I love that the tunnel system is modular - I just bought additional pieces because after a few weeks I decided I wanted the entrance to be through the window instead of the front door. The tunnel-building system really helps me visualize what the final product will look like.

2022年7月13日
自発的なレビュー
5つ星のうち5の評価

Ordering a 2nd unit

Ordering a 2nd unit. They are built solid, easy to put together and not only have a deep bin to keep the messy bedding material off the floor, but the unit allows for easy access to your kids gerbils. Great job Omlet!

2022年7月9日
自発的なレビュー
5つ星のうち5の評価

The customer service was amazing

The customer service was amazing. I am a first time chicken owner and had many many questions about which coop set up would be best for my lifestyle. I must have spoken with 4-5 different people from customer service and everyone was extremely knowledgeable, friendly, patient and helpful.
This is a significant financial investment and I wanted to make the most informed educated decisions.
I could not be happier with my experience in this process.

2022年7月5日
自発的なレビュー
5つ星のうち1の評価

Didn't work with PayPal

Didn't work with PayPal. Didn't allow autopilot. Didn't provide a way for me to enter discount code.

2022年7月2日
自発的なレビュー
Omlet USA ロゴ

Omlet USA からの回答

Hi Tammie,

Thank you for your comments.

I contacted you by email to resolve your difficulties regarding to payment and use of the promotional code.

We apologise for the inconvenience this may have caused and I am looking forward to hearing back from you.

Kind Regards,
Clémence,
Omlet Customer Services team

5つ星のうち4の評価

Omlet coops are the best, website a little confusing.

We would love to give Omlet 5 stars. The coops themselves certainly deserve it for their very good design. We found the website a little confusing when buying accessories for our new coop (our 2nd Omlet coop) and trying to figure out which size we have, and which model the accessories go with. All in all, this is a very good company and the best coops we have found in 30 years of keeping chickens.

2022年6月28日
自発的なレビュー
Omlet USA ロゴ

Omlet USA からの回答

Hi Susan,

Thank you for your feedback.

We are glad to hear that you are satisfied with your Omlet products and that you are enjoying the design of your Eglu coops.

Your feedback regarding the clarity of the website has been passed on to our Marketing Team who will look at improvements on that side.
Please don't hesitate to contact us by phone or by email to provide us with more details on the specific points that you think could be improved. We always welcome feedback and our different teams are always open to hear your ideas.

Best Wishes,
Clémence,
Omlet Customer Services team

5つ星のうち5の評価

Purchasing an Omlet

Easy to research options of Omlet chicken houses. It provided options for payments so that one large payment doesn't have to be made. Payments are evenly spaced out over several months. I liked that. I like that the house appears to be provide safety for the birds both from predators and disease due to nasty coops. When I receive the coop, if it is easy to keep clean as advertised then Omlet wins the Triple Crown.

2022年6月1日
自発的なレビュー
5つ星のうち5の評価

The system is amazing

The system is amazing! Easy to set up- connections are simple and my buns went right through- came back to order extra tunnels to make it more fun! Amazing product! Heavy duty so it doesn’t collapse on your bunny. Highly recommend!

2022年5月15日
自発的なレビュー

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