Really disappointed with these scrubs. The colour has faded again after just two washes, leaving them looking almost orange and practically see-through. On Call replaced my original set, which I a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have just received my navy scrubs from On-Call and I’m so pleased! I initially ordered size small and for me, they were a little tight. I emailed customer support and they could not have been more h... もっと見る
I love these scrubs. So much breathable room and material is fantastic, I have a set of large and thought I would try a medium (they don’t quite fit so had to return) delivery was very quick, will be... もっと見る
I am dental nurse in the UK so I was struggling to get the best scrubs for me and I looked at figs but it was too much costly for me as well so I just went through this website and I was like le... もっと見る
3.5
まあまあ
112件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 38％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best scrubs in the industry
These are the best scrubs I’ve ever worn! I love the colours and the comfort of the fabric. Fast delivery and excellent service!
2024年6月28日
自発的なレビュー
Amazing quality scrubs
Amazing quality scrubs that fit so well, the functional pockets are so useful to have on the wards. Great investment to make for any medical professionals or students who want to upgrade their day to day wear.
2024年7月16日
自発的なレビュー
Amazing scrubs
Amazing scrubs! Working as a junior doctor, I have to prioritise comfort and when comfort meets elegance, there's none better than Oncall London. The material is very flattering and breathable. 100% recommend!
2024年7月29日
自発的なレビュー
LOVE these scrubs
LOVE these scrubs, they’re really comfortable and great material. Lots of colour options available too which is great 👍
2024年7月28日
自発的なレビュー
High quality scrubs
High quality scrubs, delivered on time and great communication. Thanks!
2024年7月19日
自発的なレビュー
Amazing quality scrubs which are so comfortable during my long shifts
These are the best quality scrubs I have ever worn! They fit so well and are very comfortable throughout my shift, and retain their quality even after countless washes. The pockets and pen holder are practical additions that I now could not live without!
I would definitely recommend ONCALL LONDON to anyone looking for a stylish, comfortable pair of scrubs that will last them a long time.
2024年7月29日
自発的なレビュー
Not received refund/No communication
There's no customer support service. Bought a few pairs of scrubs, and sizing was off for me. I asked them for return and refund, to which they initially replied and sent me a return label. It's been more than a week now that I've returned the scrubs. They've not given me the refund. They're not replying to my emails or messages on social media. I didn't want to do this, but I've no other option that posting it publicly. So, currently I've no scrubs and have not received my money back and there's no communication from their team. Not recommended at all. I'll make sure to report them as well.
2024年7月29日
自発的なレビュー
ONCALL LONDON からの回答
Hi Ahmed,
Thank you for your feedback, and we apologise for the inconvenience you have experienced.
We understand how frustrating it can be to wait for a refund. Please be assured that our team is committed to resolving this for you. When items are returned, it typically takes a few days for them to arrive back at our fulfilment centre. Once received, the products are inspected to ensure they are in their original condition. This process, along with the refund transaction, usually takes 7-10 working days. In some cases, it may take up to 14 days.
I have checked our system and can confirm that your return has been processed. Your refund is currently being finalised, and you should see the amount credited to your account shortly.
We appreciate your patience and understanding. If you have any further questions or need additional assistance, please feel free to reach out to us directly.
Thank you for giving us the opportunity to make this right.
Best regards,
Chris
Customer Support Lead
ONCALL LONDON
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