I’ve had such a great experience with One Sleep Empire! The clothes are super comfortable, great quality and fit really well. The team have also been so lovely and easy to work with throughout the who... もっと見る
企業が回答しました
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I ordered the stunning Lissa set in Medium for a boudoir shoot and was a little nervous about the fit and postage arriving in less than 4 days. Although the team were so sweet and helpful. I received... もっと見る
企業が回答しました
Cheap stock on a site that looks like Australian stock was it’s directly imported from overseas. Don’t expect a refund or a credit. They flat out refuse a refund despite their sizing being completely... もっと見る
I absolutely loved the customer service aswell as the lingerie itself. They have such beautiful and unique pieces that I couldn’t find anywhere else & much cheaper than most places too. The quality wa... もっと見る
企業が回答しました
企業情報
当該企業による記述
We craft feminine lingerie accessories that awaken the Siren within — alluring pieces designed to unlock your divine feminine potential. Each set is a whisper of seduction, inviting you to surrender to your deepest desires and slip into a cinematic dreamscape of romantic possibility. Our designs don’t just adorn the body — they beckon, they promise. With every curve embraced and clasp fastened, we harness the power of sensuality, offering women the chance to own their allure and sell the feminine mystique with effortless grace.
連絡先
PO BOX 923, 0804, PARAP, オーストラリア
- info@oneempire.com.au
- oneempire.com.au
4.2
ほぼ満足
451件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 53％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer service outstanding
Customer service outstanding, very responsive… Made me feel comfortable ordering 2 thongs. Will definitely be ordering more
2026年7月15日
自発的なレビュー
Amazing quality and great customer service
Super fast shipping and great customer service! Would 100% recommend one empire, their pieces are so beautiful and the quality is amazing 🤍
2026年7月15日
自発的なレビュー
One Empire からの回答
Thanks so much for your review! x
Absolutely adore the nightie that I…
Absolutely adore the nightie that I got! The quality is amazing and it is so elegant , this is a must have brand 🤍
2026年7月12日
自発的なレビュー
I absolutely loved my lingerie
I absolutely loved my lingerie. It is very comfortable and the detail on it is fantastic! 5/5 from me
2026年7月11日
自発的なレビュー
Absolutely love the piece I received…
Absolutely love the piece I received from One Empire. It fits me perfectly and is so flattering. The material is good quality and the design is beautiful. The package was delivered really quick within a few days and the customer service was great. The staff I dealt with online were super friendly and supportive. I highly recommend this brand.
2026年7月7日
自発的なレビュー
the best lingerie i have ever put on my…
the best lingerie i have ever put on my body !!! so comfy and such good quality
2026年7月6日
自発的なレビュー
I was on the bus trip to the Lavender…
I was on the bus trip to the Lavender farm, Niagara Falls and Cherry picking - my experience was great. I was with good friends and had a wonderful time. Kim was great, friendly, was giving good information of what we would expect. She was so helpful with pictures and always had a smile. The driver was also great, a good driver willing to help going in and out of the bus. Altogether il was a great day. Carole
2026年7月4日
自発的なレビュー
One Empire からの回答
Hi! Thanks for your review, I think you may have the wrong company :)
Fast shipping and good quality product
Fast shipping and good quality product. The product is very comfy, in love
2026年7月3日
自発的なレビュー
So cute
So so cute, fits perfectly and feels really comfortable 💗 definitely recommend!
2026年7月1日
自発的なレビュー
Amazing customer service
Amazing customer service, I stuffed up my order and they were really lovely in helping me fix it, and fast!! Thank you so much!
2026年6月22日
自発的なレビュー
the best!!
Hands down best customer service I’ve ever encountered! The team is extremely friendly and willing to help out by all means to ensure you get your order as soon as possible!
2026年6月16日
自発的なレビュー
One Empire からの回答
We're so glad! Thank you so much for your review x
Great experience!
I ordered a set from one empire and the shipping was great, the process was easy and the quality of the lingerie is amazing! Will definitely be ordering more!
2026年6月5日
自発的なレビュー
One Empire からの回答
thank you so much for your review! x
The item arrived in a very poor…
The item arrived in a very poor condition. The stitching was coming undone in multiple areas with loose threads throughout the garment. The item also had an unpleasant smell on arrival.
The original garment tags appeared to have been removed, and there were replacement tags attached to the item. I have attached photos showing the condition received.
Based on my experience, the quality did not match expectations for the price
2026年6月10日
自発的なレビュー
One Empire からの回答
Hi Monique,
We're very sorry to hear about your experience and disappointed to read that your order arrived in this condition. This is certainly not the standard we aim to provide.
We have arranged for a member of our team to reach out to you directly so we can review the photos and details provided and work towards a resolution. We want you to be happy with your order and are committed to making this right.
Thank you for bringing this to our attention, and we appreciate the opportunity to assist further.
x
Jaye's lingerie faves
Above and beyond my expectations. Easy to navigate online shopping experience. Order arrived on time, unharmed and fit perfectly. Outfits all exceeded my initial quality of materials worry. Delicate and durable. Definitely recommend to everyone I know.
2026年6月5日
自発的なレビュー
One Empire からの回答
Thanks so much for your review! Soo glad to hear x
So easy to connect with
So easy to connect with, parcel arrived so quickly and the set is just stunning. Amazing quality 🤍
2026年5月15日
自発的なレビュー
One Empire からの回答
Thank you so much for your review! x
My first time ordering from One Empire…
My first time ordering from One Empire and it was a seamless experience! The products were received quickly and beautifully packaged, I LOVE all of the pieces I bought, high quality, great fit beautiful and empowering, and I also received a surprise gift! The customer service experience was 10/10 would highly recommend One Empire, I can't wait to order more!!
2026年4月14日
自発的なレビュー
AMAZING quality the most beautiful…
AMAZING quality the most beautiful pieces, I’m in love couldn’t recommend this amazing brand more xx
2026年4月21日
自発的なレビュー
Amazing
Shipping was extremely quick! Love the sleep wear, AMAZING quality and the nicest pair of sleep wear I own 😍 got so many compliments
2026年4月22日
自発的なレビュー
One Empire からの回答
We're so glad you love them x
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