Customer service experience was absolutely terrible. It was insulting. They refused to answer any questions as simple as what is my order number. Run from this service. The worst corporate and... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Horrible SERVICE! You DO NOT want to use their services. THEY ARE VERY UNORGANIZED. They created second case numbers on multiple cases due to their incompetence. They promise resolution and keep you o... もっと見る
企業が回答しました
They do not generate a proof of service when e-filing this is a basic thing that multiple other e-filers provide. When I talk to support they blamed it on rules of court but could not point me to an... もっと見る
DISASTER OF A WEBSITE !! THEY MUST HAVE BEEN ON DRUGS when put the website together. We are a high volume firm and are trying to move away from this disastrous operation. First, they are too cheap to... もっと見る
企業情報
当該企業による記述
One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com
連絡先
Petaluma, 米国
- 1-800-938-8815
- support@onelegal.com
- onelegal.com
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
One legal is helping me grow in the…
One legal is helping me grow in the legal field. I love their webinars.
Rodriguez Law Group
Rodriguez Law Group, Inc., a firm in San Gabriel has been doing business with One Legal for many years now. They have great customer service and quality work. Thank you!
efficient filing
efficient filing. Usually have positive experience with customer service. Only issue is long hold times to get through to customer service.
Quality Work Usually
Most of the time quality work. Good customer service and this company adds value to our local San Gabriel law firm.
Don’t use!
The service is unbelievable. They overcharge you and when you try to get assistance from a manager. They do not ever call you back. I have left messages when I used them earlier this year. I will never use this service again.

One Legal | An InfoTrack Company からの回答
Locked out 40+ times on this account
Locked out 40+ times on this account. On hold for so long it is ridiculous. I am on a deadline, as in statute of limitations. WTH??? The courts themselves need to let clients file directly, but they're a bunch of zombies & have no clue and or do not care. E-filing companies are useless middle-men that are completely redundant and should have never been created, but does anyone at the courthouse have a clue? Of course not. I have sent numerous e-mails, have changed passwords, credit cards & e-mails in an attempt to fix the problem, but nothing Works! First time filing IN PRO PER & due to Covid 19 court closures, no information as to mail in or drop box any docs in case of a computer break down, back logs or just plain incompetence.
They have been unbelievable…
They have been unbelievable irresponsible, non-responsive and clearly do not care about my issue. Save yourself the trouble, use literally any other service.
BEST Customer Service ever
BEST Customer Service ever! Always pleasant and helpful beyond my expectations!
Everything went very well
Everything went very well. It was filed quickly and efficiently. The One Legal rep sent me a message which was very helpful.
Excellent application
I've never regretted picking One…
I've never regretted picking One Legal... there are always challenges with online filing but I am confident no one does it better than One Legal.
Excellent service.
One Legal personnel are terrific
One Legal personnel are terrific. Thank you for all your help.
I've been using one legal for years now…
I've been using one legal for years now and have been pretty happy with their service; however, beginning 2020 I have had ridiculous issues with using their site and them charging outrageous prices. For example due to some quirky issue on their site, one of my e-filings was submitted as a paper filing, which was rejected by the courts because it need to be e-filed. One Legal charged me $180 just for taking it to the court (same day, which I didn't select either) and said it would've been more if the doc was accepted! The prices are absurd and I'll be using anyone else.

One Legal | An InfoTrack Company からの回答
You just have the work done
You just have the work done, helping to solve any obstacle may be on the road and do it Amabile and right away
One legal is you can trust..
One legal is you can trust, they know exactly how it’s done in court when they file my case and serve.
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