Customer service experience was absolutely terrible. It was insulting. They refused to answer any questions as simple as what is my order number. Run from this service. The worst corporate and... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Horrible SERVICE! You DO NOT want to use their services. THEY ARE VERY UNORGANIZED. They created second case numbers on multiple cases due to their incompetence. They promise resolution and keep you o... もっと見る
企業が回答しました
They do not generate a proof of service when e-filing this is a basic thing that multiple other e-filers provide. When I talk to support they blamed it on rules of court but could not point me to an... もっと見る
DISASTER OF A WEBSITE !! THEY MUST HAVE BEEN ON DRUGS when put the website together. We are a high volume firm and are trying to move away from this disastrous operation. First, they are too cheap to... もっと見る
企業情報
当該企業による記述
One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com
連絡先
Petaluma, 米国
- 1-800-938-8815
- support@onelegal.com
- onelegal.com
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Helped an old lawyer learn a new trick
Today, after 53 years, I had to file a complaint with e-filng for the first time. I had no idea how to do that and the clerk at the courthouse had refused to accept the complaint. I was faced with a statute of limitations. Alex and Karen were so very kind and patient as they taught me how to do it. They are both a real credit to One Legal. J. Michael Brown
You Are Always There
Your organization is always there and ready to assist. You do not even have to be rated I feel because you always do such a fine job.
Terrific service on every level
Terrific service on every level. One Legal makes filing documents effortless, and I ama very impressed.
If your office is not efiling with One…
If your office is not efiling with One Legal, then your office is behind the times. Great company!
I have always been very pleased with One Legal
I have always been very pleased with One Legal's services, from filing documents initiating a new litigation matter, to straightening out communications with courtroom personnel, to service of process. One Legal has been my "go to" for years
Easy website and process to request and…
Easy website and process to request and receive documents I need from another state.
I love One Legal
As a litigation legal secretary I use One Legal a lot. It gives me peace of mind to know that once I upload a document(s) to One Legal that it will be timely filed. Additionally, One Legal excels at communicating with customers. If they have a question they will contact the individual to clarify the question. Finally, One Legal also offers webinars so that legal professionals can stay up to date with the constantly changing court rules.
Intuitive and easy to use platform.
Your staff has always been very…
Your staff has always been very professional and helpful. Keep up the good work!!
I have used your company for several…
I have used your company for several years, and I find your service to be impeccable. Once I turn something over to you, I stop worrying about it -- knowing that it will be handled professionally, accurately and timely. It's one less worry -- and in this profession, one less worry is priceless.
One Legal is now terrible
One Legal is now terrible. I have used One Legal for many years, but no more. While they used to be very good, my experience of them now is just incompetence. They failed to serve an important service on time - and then NOBODY could tell me what went wrong. SO NO MORE SERVICE!
I decided to give them one more chance on just e-filing (what could go wrong) and they screwed it up AGAIN. Some halfwit decided these new papers were just like the old papers (the papers which they failed to serve) and did not file them - even though they were different papers for a different hearing date. DO NOT USE if the filing is important.

One Legal | An InfoTrack Company からの回答
One Legal has been both professional…
One Legal has been both professional and communicative when I first started e-filing. I work with a one attorney busy law firm, with a small margin for error, and when I called with questions or concerns, they walked me through it easing my concern and the documents were filed promptly and mistake free, but most importantly, not rejected by the e-filing window. They made the transition from paper filing to e-filing simple and easy. Thank you One Legal for your patience. I am proud to say that I do not call anymore with questions or concerns. I am a confident e-filing pro who even assisted other sole practitioners with their e-filing.
Great service for the do it yourselfer.
Best service EVER!
Best service EVER!
One Legal is a time saver and worth every penny!!! Save yourself the aggravation of driving to the courthouse, paying stupid prices to park, and then waiting in line with the dregs of society. Let ONE LEGAL file for you!! It’s money and time well spent! Thank you ONE Legal for letting me save my vacation days for real vacations and not to stand in line to file motions!
Ease of use
Ease of use. Professional group of folks to help work out issues if they arise.
Great follow up
Great follow up, even when subpoena’d party kept making excuses. And no extra charges even though I know it took them more time to obtain the docs! Highly recommended. Well worth the expense, even when on a budget!
I had one issue where the pleadings…
I had one issue where the pleadings were e-filed separately
and were rejected twice, and I was charged both times, but
it was minor. For the most part, I feel I can rely on One Legal
to get it right the first time. I do rely on your company and am
well satisfied.
Barbara Brunner
This company is awesome
This company is awesome. I have not had a single bad experience with them in the 3+ years I have used them.
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