ONEPIECE.COM レビュー 

Pague 70 e i nunca llego el pedido ni me contestan al Gmail nada solo queda denunciar no compren nada aqui encima me contestan que no existe mi pedido no compren nada aquí.si fuese posible ponía captura del pago i del pedido

Update the 8th of August.

After my insanely negative review below, I finally heard from Onepiece.

I guess they are legally apologized for not responding.

I keep my review, though, because I Think it might be useful for people to know, that there might be a problem here with e-mails bouncing.

I was actually getting really furious, as my review shows, and I felt cheated, manipulated and stupid.

But I just received a very pleasant e-mail with instructions and a returnlabel.
@ Onepiece:
I Will highly recommend, that you start sending returnlabels with the items, when you ship. Other stores do that, and only withdraw the money for the returnlabels, if they are used.
In that case you wouldn’t risk that your costumers would feel helpless for not being able to return an item.

My old review:

RUN AS FAST AS YOU CAN!
DON'T BUY ANYTHING HERE!!

They do not respond, when you try to contact them. If you are so lucky to get your ordered item, it is impossible to reach them to ask for a refund, when the size or colour is wrong. This firm sucks. I hope they will burn in hell.

Update.
No. That isn’t the case. And I have been writing to you over and over again on excactly that email-address. I have tried to reach you on support@ onepiece.com several times. No answer what so ever. Also tried this emailaddress: vip@ onepiece.com
But do not get any answers, not even a confirmation-email, that you have received my message.
Stop trying to blame some false webpage for your own failure.

Amazing service and top quality!
I was truly impressed by the super fast and friendly customer service – something that’s unfortunately quite rare in Germany. The team was helpful, quick, and made the whole experience smooth and pleasant.

The jumpsuit I received is of excellent quality and full of style – cozy, warm, and absolutely beautiful! If you’re looking for something special and unique, this is the place to shop. Highly recommended! 😊

Fantastisk kundeservice! Superraske og veldig hyggelig!!

Johnny at OnePiece customer care was awesome! With new tariffs in place I think everyone is a bit confused. Johnny researched my issue quickly, gave me several options to resolve my issue and made sure everything was worked to my complete satisfaction. Bravo!!!

Great customer service, very client-focused and flexible

Very happy with the onesie, appears to be good quality. But I find it ridiculous that there is not free shipping and free returns on an item that costs more than £150! Also there is only one option for returns shipping, which costs nearly £10, on an item that nobody can try on in person.

Aangezien veel slechte reviews.. ik heb Zelf via vinted 2 onesies van deze merk gekocht ik ondervind aan het product geen slechte opmerkingen ze zitten zelfs enorm goed en lekker.. 1 nadeel is wel altijd maatje groter bestellen...

Good quality material and warm but unfortunately, a good product is spoiled by a cheap zip which broke after just over a year. I will now buy a cheaper brand and wont mind it not lasting so long.

Produit commandé et jamais reçu.
Service clients injoignable par téléphone.
Multiples mails envoyés et jamais de réponse.
Aucun remboursement possible.
NE COMMANDEZ JAMAIS SUR CE SITE.

Love the onesie’s, I have three of them, but purchased one for my partner for valentines which cost me £90 plus £7 delivery. He doesn’t like the onesie so went to send it back and they wanted to charge me another £10 to return it!! No option to use another cheaper carrier. So if I return it would have spent £17 for nothing!! Disgraceful one piece, you did have a repeat customer, not any more……

The jumpsuits are nice and the puppy is incredibly warm. But I have bought 2 now and both zips have broken in the wash even though I followed instructions, shame as not usable now.
The changed one but refused to change or repair the second one.

Es una estafa, no comprar. El pedido nunca llega, les escribes y no contestan. Son unos impresentables.

It's a scam, don't buy. The order never arrives, you write to them and they don't answer. They are disgusting.

———

This is the order you can't find: #38830

Jag älskar Onepiece. Kläderna är sköna och kundtjänsten är utmärkt. Snabba leveranser och rea rätt ofta så det blir överkomligt pris. Men går att betala med Klarna!

Jag har 4 onesies därifrån och alla har varit bra i storleken utom att ena va väldigt tajt i början och den senaste hade hål i fickan och tajt i storleken. Men de är väldigt tillmötesgående.

Jag har även önskat att de ska skapa en speciell färg och så i ett specifikt material och de var väldigt tacksamma och glada över mitt önskemål och skulle föra det vidare.

Jag är nöjd med de trots att den senaste onesiet inte var som de andra i storleken.

Jag har rosa original velour onesie, blå original velour onesie, grön original velour onesie och en towel club onesie. De första 3 är sammetstyg och har långa ärmar och ben. Den sista är i frottétyg och har korta ärmar och ben.

Jag har storlek xxl i velour onesiena och xl i towel club onesiet.

Det är den gröna original velour onesiet som har hål i fickan och annorlunda i storleken och passformen.

Er så ræva kundeservice! Ikke noe hjelp å få. Ingen å snakke med,chatte med eller å ringe! Styr unna!

Am I glad I found this company. My puppy jumpsuit and New Vegan Shearling arrived yesterday. We live in the Ligurian Apennines in Italy. Winter is cold and, when there’s no sun, miserable. We have an old diesel boiler which is currently not working so my house is +4° C. I put on the puppy jumpsuit and instantly the heat it created was wonderful. As someone else said, I felt my body relax. I can now sit and enjoy TV even though the ambient temperature is so low. Dog walking in this mountainous cold is suddenly a pleasure again. Draw back is going to the loo - when you have to strip off you are suddenly confronted with how cold it actually is… My next one, and there will be a next one, will have the rear exit. I look like a teddy bear, which for the Italians is not wildly fashionable, but I don’t care - I’m warm! I’ve only tried the new vegan shearling one quickly, but it seems even warmer. Sizing was a bit of an issue, but my advice would be to look at the size guide and measure yourself. Postal service is excellent- arrived a day earlier, and since I was rather desperate, this was much appreciated.

I own three jumpsuits. My height is approximately 5'5" and I weigh 9 stone. I purchased sizes small and medium, both of which provide an excellent fit. The quality is exceptional, and I experienced no issues with the service.

Ich möchte eine Bestellung umtauschen. Nach Ausfüllen des Forms keine Email mit weiterem Vorgehen erhalten, auf zwei weitere Emails keine Antwort bekommen. Telefonisch nicht erreichbar.
Dafür, dass es sich hier um einen angeblich seriösen Shop handelt unterirdischer Kunden Service.
Nie mehr!

First of all, their size chart is not accurate. Unfortunately, there is no place for me to leave a review on their website to discuss it and most of the reviews are not helpful. I followed the chart for the recommended height. While the garment technically fit, it was tight in the hips for a man who is not particularly out of proportion. Also, not comfortable to move around in with that fit. So if you are considering, just know that you are better off minimally ordering a size up from their chart unless you are particularly "skinny." So I need to return the item.

The paperwork that came with the item notes returns and exchanges are available, however when I went to input all the information, there is no option to actually exchange. I had to pay shipping on the original purchase which was $14.90USD and the shipping to return is also $14.90 so you will have to pay for the return. Since I cannot exchange, I would have to repurchase the item which is now on a lesser sale price and I will again have to pay shipping. But I am also concerned about fit on a replacement item so I am not going to bother with this merchant.

Fick en defekt vara och kundtjänst var fantastiskt! Det är när saker går fel som ett företag visar sitt rätta jag och Onepiece gjorde ett riktigt bra jobb!