One Third Stories レビュー 

11
TrustScore 5段階評価の3

3.0

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企業情報

  1. 教育・研修

さまざまな外部ソースから提供された情報

Revolutionising language learning! Our books start in English & end in a different language. Join our Story Box Club: https://t.co/1wYjB0chUw


連絡先

3.0

まあまあ

TrustScore 5段階評価の3

11件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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3.0

すべてのレビュー

(11)

過去12か月のレビュー数: 0

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5つ星のうち1の評価

Poor customer service experience

I’ve asked via several channels (email and social media) for samples of two languages so I can see what it’s like and choose which language we’d like fo go with. I’ve been told several times the links will be sent but they don’t arrive.

I’m seeing here that the customer service is patchy.

Disappointed, as I love the idea of this and would like to sign up. But this experience so far as made me hesitant to sign up.

2025年2月14日
自発的なレビュー
5つ星のうち1の評価

I had £50 taken from my bank account…

I had £50 taken from my bank account and did not receive any extra books.

2024年10月22日
One Third Stories ロゴ

One Third Stories からの回答

Hi, Valued Customer. I am very sorry to hear that you did not receive your Book Bundle and I want to rectify this situation. Our system indicates that it was shipped to you on May 14, 2024. Items can get lost in the mail and it is difficult for us to know on our end. Once we are alerted about these situations, we can often confirm the UK Royal Mail that it has been delivered. I searched our support email inbox (and spam) and our support ticketing system, but I could not find any emails from your email address regarding this. I will further research this with the fulfillment center and the Royal Mail. In the meantime, can you please forward to support@onethirdstories.com any correspondence that you sent us regarding this issue in case it was somehow not received on our end?

5つ星のうち5の評価

We have loved these

We have loved these. I play the stories in the car to get the pronunciation down, and then I’ve read the books to my sons at bedtime. My older son started the subscription at around 4 years, and I would say he wasn’t quite ready for the activity booklets until this year, at 5.5, when he has started kindergarten. I put them aside to pull out later and make the content fresh again. He just started a Spanish immersion kindergarten, and our One Third Stories subscription is in French, so I’m giving him some time to get dialed into Spanish (although we have done OPOL in Spanish since birth), before I reintroduce these stories again. I think they will continue to appeal to him over time. For a long time his favorite phrase to repeat was “une toute petite tête! » from Sleuth Sloth because it sounded fun and silly to him. If there were more books that gradually included more and more French until the entire book were in French, we would most definitely subscribe. I think the concept is very engaging. My French is intermediate, I have studied it for a long time and spent a month in France taking a class at about the B2/C1 level, am doing Duolingo one lesson per day, etc, but I don’t feel totally comfortable just reading to my sons in French with the exception of a few simple books we have like Je suis petite mois? For that reason I love One Third Stories. I put the stories on a Yoto card as well, although that gets less play time than other cards we have. We did the whole subscription (Christmas present request from their uncle) plus the last four books that don’t come with an activity booklet.

2024年10月17日
自発的なレビュー
One Third Stories ロゴ

One Third Stories からの回答

Bonjour Jenn ! Thank you so much for your kind words about One Third Stories. I love that the product has “grown with” your son and that you have been able to get continued use and enjoyment from the series! One Third Stories was created to make language learning fun for children - and accessible to all parents regardless of their language experience! We think it’s terrific that your family has embraced multilingualism. Happy language learning!

5つ星のうち5の評価

'The books help you learn different…

'The books help you learn different languages and it's very fun. The activity books were lots of fun as well. It was very good to have an audiobook version because you could listen them straight away.' Zoe age 7

2024年10月17日
One Third Stories ロゴ

One Third Stories からの回答

HI, Zoe! Our goal is to make language learning fun for children, so we are especially pleased to earn this praise from you! We’re also glad that you enjoyed receiving your audiobooks before your stories arrived!

5つ星のうち4の評価

Would recommend, but don't expect good writing

I would and have recommend One Third Stories to other parents. The combination of books and audiobooks has been super useful and the audiobooks are well done. The audiobooks in particular pair well with the Yoto device so the kids can choose to listen to them on their own. Kids keep asking them to be read to them, many months after the last one was received. Activities were too old for my kiddos so we didn't get any value out of them. The stories themselves are terribly written.

2024年2月16日
自発的なレビュー
One Third Stories ロゴ

One Third Stories からの回答

Hi, Mara. Thank you for your feedback and for recommending One Third Stories to other families. We’re excited to hear that you feel that the audiobook versions of the stories were well done and glad that they provide continued enjoyment for your family! While our team of educators, authors, linguists, and translators strived to create a series that was both engaging and approachable for young language learners, we recognized there were opportunities for improvement to the first generation when we purchased One Third Stories. I am pleased to say that we released the second generation of our series less than a year ago.

5つ星のうち1の評価

Ordered a 6-month subscription in…

Ordered a 6-month subscription in September 2023 but only received materials for the first month. Despite multiple requests, a refund for the remaining 5 months has not been processed. Additionally, a renewal charge has been applied, taking more money despite unresolved issues. The website errors also prevent subscription cancellation. Poor service and lack of resolution prompt concern.

2024年9月7日
自発的なレビュー
One Third Stories ロゴ

One Third Stories からの回答

Hi. Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you experienced. While I could not locate a subscription from 2023, I did find one from 2024. We aim to provide excellent customer service and that clearly did not happen here. While we have resolved the email issue that prevented your messages from getting through to us, we understand how frustrating this must have been. We have taken the appropriate steps to resolve the issues with your subscription.

5つ星のうち2の評価

Does not help teach anything useful

Not as described. The tag is “books that start in English and end in (insert language) ” - really it’s only a few words per book. The bilingual words chosen are also quite random and not very helpful, eg. Hot air dispenser was one the words recently. Finally, while some stories can be sweet others are not engaging and sometimes truly inappropriate.

2024年4月20日
自発的なレビュー
5つ星のうち5の評価

Excellent stories

Excellent stories, the themes are spot on for what my son is interested in and the stories are well written and very fun! The activities are engaging, my son loves the flash cards and they've really got him enthusiastic about learning a language. I know contextual learning can be better but the direct translations have given him a confidence boost at speaking so he's more willing to try to understand me when my mum speaks French to him. I've been putting the audiobooks on his Toniebox, too, he listens to them every night!

2023年5月22日
自発的なレビュー
5つ星のうち1の評価

I want to like this company as I like…

I want to like this company as I like the idea of teaching a language through stories but I'm having trouble after purchasing a sibling pack that hasn't arrived after the specified date. I've tried to email and Facebook message this company and have been completely ignored. I'm getting to the point where I'll need to go down the PayPal complaint reimbursement route as the company have taken my money and not provided a service. Most disappointed and thought it prudent to warn other potential customers.

2019年9月24日
自発的なレビュー

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